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• SHIFT does not work keys digital and other cushions.

  SHIFT does not work keys digital and other cushions.

  Try another keyboard.  If it works fine, your must be repaired or replaced.

• SE error message: "nvlddmkm.sys not answer but recovered" and cannot access Starcraft II or LOTRO

  Original title: nvlddmkm.sys does not

  Just started having this couple weeks message. Killed or damaged at least one of my 9800 GT cards (SLI), which have been replaced under warranty. Who sets the part of the question of the display, but still cannot access to Starcraft II or LOTRO - connect and just get a black screen (have sound, no picture). Then the message "nvlddmkm.sys not answer but recovered" then nothing and having to use task Mgr to close the program. Here's the suspect: update the video driver (uninstalled old, clean install) which again helped a little but the screen remains black when entering the games. While they inspected the files, the file Nvidia\Displaydriver shows the new driver as the device Mgr when I check that. BUT then when I check the directory ofC:\windows\system32\drivers there is still an OLD version of nvlddmkm.sys. I'm sure that it is the culprit, but it won't let me delete it or rename it who were other corrections that I read about. I know that this is an endemic problem with Windows and has been for awhile now. ANY suggestions?

  Hi malomar,.

  1. This only happens when you play Starcraft II and LOTRO?

  You can try to uninstall and reinstall all the programs and features Nvidia drivers and Device Manager.

  Step 1:

  Uninstall the audio drivers from programs and features

  a. click on start

  b. type appwiz.cpl in the start search

  c. search for all driver packages, Nvidia, right click and uninstall.

  Step 2:

  Uninstall the drivers from Device Manager.

  a. click on start

  b. type devmgmt.msc in search, and then press enter

  c. in find Manager device for the device, right-click on it and select the option uninstall.

  After you remove the drivers of these two places, you can try to remove the NVIDIA folder and restart to see if that solves the problem after I installed the generic drivers.

  Step 3:

  To delete the folder:

  one. Click on start and Type C:\windows\system32\drivers folder in start search

  b. click on drivers and select nvlddmkm.sys

  c. right click and rename nvlddmkm.sys in nvlddmkm.sys.old. or delete.

  d. restart the computer and check.

  You can also check the manufacturer's website and download the latest drivers from Nvidia:

  http://www.nvidia.com/download/index.aspx?lang=en-us

  Also check the Nvidia support link:

  http://forums.nvidia.com/index.php?showtopic=45605

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• What is the only guarantee of parts not my laptop battery and other parts still on warranty or not?

  What is the only guarantee of parts my battery laptop and other parts still on warranty or not.

  Can you please suggest me.

  

  First of all, don't be surprised if a forum moderator deletes your image since it includes the service of your system and for some reason number any makes them have a cow.

  Looking for your resume, it said indeed that you are currently under a single warranty parts August 2016.

  An only parts guarantee means technical support Dell accepts a call from you and solve problems with you and if they determine that a spare part is needed they will ship it to you that you install (or have installed by a person at your charge).  The good news is that shipped parts usually come with a confirmation email with a link to the installation instructions.  So there is a good chance that you will be able to install the part of yourself.  In addition, they may or may not require that you return the defective part.  Carefully read the paperwork accompanies the spare part or you subsequently receive an invoice for the replacement part if you need to return the defective part, but did not.

  As stated in the fine print at the bottom of the image you provided, batteries are not necessarily covered by the warranty.  Only batteries guarantees of Dell for the first year.  After that, they are not covered by the warranty of the system.  You're in your third year of warranty for this system, so unless you have purchased a new battery from Dell in the past year, then the battery is out of warranty.

  Extended warranties generally do not make sense (are not a good value) except on expensive systems.  Most of the failures are the cause of some accidents (spillage, unit dropped) and bit of warranty Dell cover "accidental damage".

  The most common repairs for laptops are replacements of flat screens, replacement of hard drive and keyboard replacements.  Each of these parts are well below $75 and are all pretty easy to install by a very practical person.  The more difficult would be a disk replacement because it's hours to reload the OS, updates, drivers, your software and your data... Often, people just buy a new system rather than make the effort to rebuild all the software from a hard drive failure.   Also most credit cards extend the warranty from the factory for an extra year doing a Dell warranty like two a year.

  Hope you will find it is clear and useful for you.

• "How can I add more than 2 downloads in the downloads window?" "Downloads window" only show 2 download and do not show a third and other

  How can I download more than 2 downloads in "downloads window?
  "Downloads window" only show 2 download and do not show a third and even more, to be expected that one of the first or second full.

  This has happened

  Each time Firefox opened

  Is downloads

  Hello Mohammad.

  Can you provide a screenshot of your window of downloads that you are experiencing this issue?

• Tabs, toolbars and other go

  Restarted tonight my computer and Firefox. My browsing in FF toolbar disappeared, replaced by a small orange rectangle in the upper left corner of the window of my FF. I can't open new tabs - the orange rectangle insinuates that it is possible, but it is not actually, because I clicked it several times and no new tab has appeared. All my tabs have disappeared. I tried to close a window and FF told me that I had 20 tabs open, none of which are visible. The addresses entered in the address bar are nothing - the page remains the same and does not redirect me.

  Firefox is now does not work effectively. Please notify.

  Well, I think I understood it now. Thank you both for your help.

• MS point 5000 laser wireless mouse does not work, but scrolling and magnifying glass works

  My point of 5000 MS wireless laser mouse does not work, but work wheel Magnifier button and scroll.  What could cause this problem?  I there something wrong with the mouse or something should be cleaned?  This is the first question I had after 3 years of use.

  I have not any hardware or software changes, and the problem is constant, not specific to any application.

  I restored my system to my latest backup when the mouse was working, but it has not solved the problem.  The software update has not solved the problem.

  I installed a different mouse, which works very well. The wireless mouse does not work on another system, I assume that it's broken and I will replace it.

  Thanks for your suggestions.

• My firefox is not loading tabs, windows, and the previous session. I already put it to "show my windows and tabs from last time '.

  I have "Remember history" set in total privacy, so it's not clear the history when I close Firefox. He is not one of my modules because only one updated yesterday and it has nothing to do with play with history. I haven't run CCleaner or any program within two seconds there myself too close and re - open Firefox. When I open Firefox, it takes me to "subject: House" and I have to re - open closed my previous session through the windows recently.

  Anyone has any ideas or has happen to them and know how to fix?

  Well, it seems that the problem resolved itself. I don't know what happened. But when I opened Firefox after only a few hours of leave it shut, it opens two different windows. Last night and a new brand. Closed both and now its works well. Firefox probably did not close properly last night. Maybe

• Suddenly, firefox lost my iGoogle page, will not open my email and other pages web look weird. I uninstalled and reinstalled only - no good!

  The first time it happened, I reinstalled and it was fine for a week, then the same thing happened. Now when I try to uninstall and reinstall it is the same problem - no page igoogle, no e-mail, web pages don't show pictures or just look weird, and the interface of blog that I use doesn't work at all.

  I tried to delete the folders, but the computer would not allow me to do so either. I have Macafee antivirus, norton not

  See updated McAfee Security Center and firewall settings to allow access to the Internet Firefox or even try to clear the cache and cookies.

• Old firefox 3.6.10 verify updates does not, how to update and keep my preferences?

  I have an old version of Firefox and I just discovered it never updated. When I try to update manually, it says something like "no updates available"

  I know that I could just download the latest version of firefox, but if it automatically transfer my apps/Favorites/history etc in the new version?

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)

  • Firefox 13.0.x: http://www.mozilla.org/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• Pavilion g6-2225tu wifi and other device drivers

  I have Pavilion G6 - 2225tu and that you have installed windows 7 (64-bit). I could not find the wifi and other drivers of devices such as, (PCI device, controller, ethernet, bluetooth controller, etc.).

  Kindly help me out on this issue.

  Concerning

  Hello:

  You can use all the W7 x 64 drivers and this model on your own, except the bluetooth software.

  Your model uses the Intel HD graphics driver.

  Your model has probably a Ralink card Bluetooth wireless, so to use the Ralink wireless driver but not the Bluetooth driver.  This is for radio BT 3.0 and your a BT 4.0.

  DO NOT USE ANY BIOS OR THE FIRMWARE OF THIS MODEL FILES

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=5278311

  Bluetooth driver:

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_113004_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

• Add - ons are back to work well now in InDesign and other products [MAJ].

  Hi all

  We had a recent issue with the latest version of products CC 2015 and the creative cloud desktop application that web page "Browse Addons" uploaded extensions are not visible in InDesign and other products. We apologize for the inconvenience caused; this is now solved.

  Creative Cloud Desktop App has a new version available which contains the fix for the problem - "uploaded to the site Addons to browse Extensions are not visible in the InDesign."

  Note: You must download the application and install it manually (instructions below).

  Follow this procedure to get your operational back extensions:

  1. Quit InDesign if it running.
  2. Go to the page and download the application generation creative cloud available at: https://creative.adobe.com/products/download/creative-cloud.
  3. Navigate to the folder where the creative cloud application has been downloaded and install the application. Confirm the prompts to install the application.
  4. After installing creative application Cloud, extensions will begin synchronization - confirmed notifications in the creative Cloud Desktop Application.
  5. Start InDesign. Now, your extensions will be available for use.
     

  Let us know if you face any problems with the update.

  Thank you

  Monica Singh

  Hi Tomy,

  This site works fine for me on firefox even.

  Can you please re - check.

  Something must be the origin of the problem.

  Thank you

  Monica Singh.

• When I have 3 tabs open and select this option to make my homepage, then I restart IE8, it opens the first tab, not the other two. How can I fix it?

  IE8 won't remember not all tabs, I opened and saved as part of my homepage.

  Hello dbonser,

  Thank you for visiting the Microsoft answers community.

  By selecting the home page several tabs in Internet Explorer 8:

  ·         Click the drop-down arrow to the right of the home button.

  ·         Select Add or change Home Page

  ·         Select Add this page to your home page tabs

  If you want to open only first home page when you start IE8

  ·         Click Tools > Internet Options > settings (in the tabs Section)

  ·         Select the check box by opening only the first homepage to start Internet Explorer

  ·         Click OK

  ·         Click OK

  Hope this helps

  Chris.H
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• All of a sudden, I can't open a mov.file with quicktime player. The file has had 14G I click on the file and the answer is that I can not open with qtp try other wit

  All of a sudden I can't open a file with 14 g movie mov. When I click the icon QuickTime Player the answer is to try other versions but to no help t nt.

  He opened before? Whence this file?

  Try to open this file with VLC. If she is playing, press command-I, click on Codecs and post a screenshot.

• The top of page 1 1/4 inch has no answer whin you click on it. As in this page, sign in or register and other app does not work. in English

  The top of page 1 1/4 inch has no response when you click it. As in this page, sign in or register and other app does not work. in English

  This problem can be caused by that extended the Yahoo! toolbar or extension of Babylon also well down and covers the top of the browser window and therefore links and buttons in this part of the screen not clickable.

  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.org/KB/safe+mode