Need help with CP1215 false paper jam issues! Using Windows XP

I have a HP Color Laserjet CP1215.  Whenever I try to send a print job to the printer, I get a paper jam message.  I go through the paper jam, clearing routine, but there is no paper stuck. HELPPPPP!


Hi mrben,.

Follow the steps outlined in the document below and let me know what you find?

Out of paper"Error Message is displayed and the printer does not look upward or feeding the paper

Tags: HP Printers

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