Not printing - USB attached deskjet 720c, made an error in HPVSCP50. DLL

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  Hello Nilsvolkel,

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  I'm sorry for the late reply.

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  Do not require any special software.

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  Hi all

  First of all, please excuse my English, this is not my main language

  I'm out of ideas... We used to be on Mac and everything worked fine. We changed our computer to a Windows 10 machine and printer no longer print. Here's my situation:

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  Here's a final picture of my printers and devices:

  

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  Bye!

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  I don't know if that winds up helping or not, because I received an email from HP Support with a different suggestion that worked. So, all of you who have this problem, try this: install the driver replacing the printer Deskjet 990c and use it. It worked for us. To get the detailed procedure (for a Windows 8.1 machine):

  1 hold your mouse arrow in the bottom right or at the top right, the screen to appear charms bar.  If you use a touch screen, you can swipe your finger from right to left.
  2. Select the charm of the research.
  3. in the search box, click settings.
  4. in the find what box, type devices.
  5. click on devices and printers.
  6.right - click on your printer.
  7. Select printer properties.
  8. click on the Advanced tab.
  9. click on new driver.
  10. click Next.
  11. Select HP in the first list.
  12. Select HP Deskjet 990c.
  13. click Next.
  14. click Finish.
  15. click on apply to save the changes.
  16. click OK to close the window.

  Good luck!

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  Hello

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  Welcome them

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  2. how many computers is connected to each other?

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  http://h10025.www1.HP.com/ewfrf/WC/Product?CC=US&LC=en&DLC=en&Product=3986399#.

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  Hello Elwin Cathcart,

  Thank you for your message.  You mentioned that you have installed new drivers, do you have the driver on the HP site or have you used the CD that came with your printer? Click HERE for the 32-bit driver (there is also a 64-bit) from the HP website.  Several times, the driver who has been issued with the printer is outdated.  Please let us know if it did or did not help to solve your problem.
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  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

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