Nothing on the screen when Tecra A7 reboot

For about a week, my Tecra A7-201 shows a strange question.

When I reboot then there is nothing on the screen, but the machine continues to boot.
I can connect to the machine with MS Office remotely and in the Device Manager I see that there is no graphics cards and also without monitors listed.
I can stop the machine and then remotely and the same thing happens again to restart.
To get the screen back, I need to disconnect the power to the machine, remove the batteries, wait about 30 seconds, put battery back/ac on and now I have my screen back.
As I can't even Toshiba/BIOS boot screen to display everything that this happening before that windows never loads.
It happens too regardless the State of home (docked/undocked) or voltage (AC or battery only).

I have no idea if the partners, but also the screen sometimes "flashing" - like lightning just a fraction of a second and returns to normal.

I'm running the latest BIOS 5.60.

Clues? The machine is still under warranty (and has been back to Toshiba for another problem already - so it could be a machine on Monday).
I asked Toshiba here in Switzerland and I get no response, just need to look at the machine (which means that it is gone for another week).

Thanks for any help

Peter

Hello Peter

I don't really know what the problem is here (probably related equipment), but please do not contact Toshiba but partner service authorized in Switzerland. If you need address, you can find them under http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?pf=true

Tags: Toshiba

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