Notice of new blackBerry Smartphones update?

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• BlackBerry smartphones update AND EVERYTHING to LOSE! Warnings for the updates are necessary

  I was and am still sort of next to me.

  I received an announcement / notice on my blackberry Curve today that I needed an update, now being the novice user to the technology in the sense of phone I did as he asked. I've updated, woooohoooo, fine, now my phone will be even better, right?

  WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  I LOST EVERYTHING, MY PHOTOS (3 TAKES JUST 2 HOURS PREVIOUS) MY VIDEOS AND BUSINESS CONTACTS...

  So what I did? Well, first of all, I cried (it has been a month really incredibly bad), so I'm crazy and cussed and almost taken over my van and drove my phone because how I just lost all the evidence, I would need to win in an upcoming trial. I felt that all hope was lost.

  Well, instead of flipping out that I was going I thought ok, I'll call T-Mobile and speak to a REP Smartberry Blackberry, they will know what to do as always, right? Well, it was a loss of 12 minutes on hold. He said once you update, unless you have made a backup on the computer or have a memory card and saved individually for every single photo and video on what then everythings gone.

  I said I just moved last week and a half and have not been able to download my stuff to the computer and don't know where my cord is, besides I said since when do I need to download everything and worry about losing things due to an update. I update my computer all the time and do not lose photos and others.

  He said to update your BlackBerry is like defragment your computer, you will lose information. Well, I guess ignorance is a blessing because I defragment often and have never lost a file. (I know in all cases)

  Anyway that I felt that he put the nail in my coffin, he don't mind not connect me to a 'specialist blackberry' waisting their time when I don't have back up before an update. I tried to inform him that the update didn't state that I could lose all the data, it didn't care. Let's say I was a little rude with my frustrations and hung up.

  And then I contemplated driving on my new phone and then some.

  I then started my own investigations in my phone. I can't tell you how or where I found it exactly. But I found a way to cancel my download and return to my original settings.

  Well, I thought that I is not got nothing else to lose literally so I tried.

  Guess what?

  I'M A HAPPY CAMPER! No mind thanks to you, T-Mobile or Blackberry forums. But my pictures and my video evidence is back.

  And I can tell you this much, as I fear, the new update can puke!

  For the brief time I got it, he stunk. To now record videos of it tells me to insert a memory card, there is already one in there? And it seemed not so good.

  Technicians of Blackberry, creative or what you have, thanks to include a warning to your customers that they SHOULD back UP THEIR DATA before the UPGRADE IF THEY CARE TO KEEP THEIR FILES.

  IT IS IMPARITIVE FOR NOVICE USERS LIKE ME!

  Signed,

  Sighing a slight sigh of relief in Illinois!

  nothappyatall wrote:

  I'm curious. After spending the last two hours of reading more keep me normally never to read on this subject, is implemented one of the creators of Blackberry, updated, or in fact anyone involved in the success of blackberry never consult or contribute to the issues of standard users? Or is their expertise-oriented only to those also knowledgeable than them?

  Hi and welcome to the forums!

  First of all I'm not an employee of or associated products Blackberry, RIM

  I am a user of devices such as you, I

  I'm glad to hear that you did a good job on your phone! Bravo for you!

  I have two questions:

  I see two posts listed for you, both in this thread,

  "I'M A HAPPY CAMPER! The spirit of no thanks to you two T-Mobile or Blackberry forums. "But my pictures and my video evidence is back... »

  You asked for help in another forum or are you referring to this forum of Blackberry?

  Also, please, let us know what version of the Desktop Manager you have, what kind of PC or MAC, and what version of device operating system that you are using. (on the blackberry, click the icon options)

  Scroll to all on the first page, look for the version in this format vX.X.X.XXX... P; lease send it with your Blackberry model, OK? ')?

  Now second question, do you need manuals, software, or procedures? I want to assure you, that you can access all the correct information for other upgrades. If we can help you with any outstanding issues please let me know.

  A point for you to consider in the future. Just because there is a new version of the software whether 3rd party or device OS, you decide when or if you want to install it. If your phone works well, you can install if necessary when you have the time, a good backup and read about it here. If your phone does not work well (come here first) we can help you solve the two problems or say if you need to upgrade you differently.

  Yes, there are some members of staff who stop every day and works behind the scenes and with users in messages, other that expressing the frustration was there any specific information you need of them?  An article on the upgrade, or by using the desktop software?

  Thank you

  Bifocals

• BlackBerry Smartphones update Blackberry Bold 9780 without USB cable

  Hi guys I had a bold 9780 I want to update the most recent operating system, but my USB port is not working can I update by another route.

  Hi Nivesh3838

  If you want, then you can consult:

  KB15644 : how to request an update to BlackBerry Device Software wirelessly on the BlackBerry smartphone

  But please note, never carry out this OTA update without a backup of the appropriate device.

  Good luck.

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Phone number of new blackBerry Smartphones

  I changed businesses and have a new Blackberry. I still have my Blackberry ID and password and want to download all the applications that I had. How to download again my phone number

  Thank you

  Hello and welcome to the community!

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  If your old device ID BB, then you must connect to your new BB using this same ID of BB.

  See you soon!

• Transfer contacts from blackBerry to a new BlackBerry Smartphones

  Everything that I gave away my old BlackBerry Bold 9000 is the backup IPD files (I have the phone).   Can I transfer contacts from these backup files in my new BlackBerry Bold 9650?

  Hmmm... interesting. OK... Let's try this KB:

  • KB12608 Cannot restore the address book from a backup file to a BlackBerry smartphone

• BlackBerry Smartphones updated using the BlackBerry Desktop Manager - VERY slow!

  Hello

  Brand-new Blackberry.

  Updated the OS on my 8530 using the Desktop Manager software version 5.0.1 pc and the usb to the phone connector. I started at 11:00 this morning. It's now almost 15:00.

  It always shows 346 528 modules in the device software download part of the process. At this point, it's a failure... But he said not to disconnect your device... or other.  What now? Very disappointing.

  --

  Bill

  'Now for the future... ". I do NOT recommend the use of desktop upgrade of the Unit Manager, ever. It is simply too buggy and too many things can go wrong happen with which you have no control. »

  I tried the update site as you said but made the mistake of direct download instead of dl to pc and then to the phone as you said. Then... Well, I found the best way yet: I'll take it to the Verizon store and ask them to do every time. I'm a pretty grumpy guy, being a programmer and all except... I just haven't the patience or willingness to spend that kind of time with a phone. I mean - it's a phone. Really?

  --

  Bill

• New blackBerry Smartphones SIM card does not let me sign

  Hi, I have a new SIM card after having lost a previous phone. I put it in another handset, one that I've used a few years ago. I am trying to open a session and put in my Blackberry user ID and my password, but it says it's a mistake. Then I went online and tried and I sign in no problem. Then, I changed my password and tried again but no luck! Can you help me? Thank you

  Jenny7733 wrote:
  Hi, I have a new SIM card after having lost a previous phone. I put it in another handset, one that I've used a few years ago. I am trying to open a session and put in my Blackberry user ID and my password, but it says it's a mistake. Then I went online and tried and I sign in no problem. Then, I changed my password and tried again but no luck! Can you help me? Thank you

  Hi @Jenny7733! Welcome to the community of BlackBerry Support Forums!

  You will need to perform an erasure of security on the device first before you can connect with a new BlackBerry ID credentials Please see: How to delete all data and applications from the smart phone BlackBerry with the optio security wipe...

  Don't forget to make a backup because it will erase all your data. Good luck!

• New BlackBerry Smartphones Blackberry

  I bought a new blackberry curve 8520 in a few weeks and I still have my previous curve 8520. I want to set up the app on the new world and I want to try to get all the old information was transferred to the new. is this possible?

  Yes it is possible to transfer all of your data, such as emails, contacts, applications, etc.

  Everything you have to do is connect your old device during execution (bb desktop software) and then click the (peripheral) found in the upper left corner of the application and then click on change of terminal and follow the instructions.

  It backs up all data from your previous device and you will be asked of the unplug it and connect a new one to restore all your data that is quite simple and even bbm contacts will be restored too .

  BB software is available on your CD to the device, or you can get the blackberry a site shape more up-to-date.

  If I helped you, like him.

• Replacement of BB Phone new blackBerry Smartphones

  I had some, but not a lot of Apps on my BB lost/stolen.  Can they be transferred to new BB but how?  Maybe it's too late or I activated my BB incorrectly.  Thanks Dave

  Hi Dave,.

  Assuming that you bought your applications via App World, when you receive your new BlackBerry, you can just redownload the App World as long as you use the same ID BlackBerry to connect. Download again them, go to My World and then edit the list of applications to uninstalled. You will find then all your previously purchased/installed apps, available for redownload. If you bought them through a different service, like Mobihand, you will need to submit a request to change the PIN code, but once you do this, you can re-download them as well.

  In addition, if you do not already made, make sure that you make your BlackBerry as lost/stolen Bell so that they can cancel the service, etc. from your old device.

  I hope this info helps!

• The mail icons new blackBerry Smartphones

  I have no unread messages, but there are two icons of mail on the screen. One leans to the right with a red 'x' in the upper right.  The other seems normal and the number goes down I read a message.  I deleted all my messages, but said leaning box 7 and the normal box says 1.

  Thank you

  Mitch

  If maisl isn't here as stated above then you must erase your SMS database.

  To clear the TEXT completely check following the steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore, and then click Advanced.
  4. In the list of device databases, select the appropriate database.  For your problem, select SMS.
  5. Click clear.
  6. In the warning window, click OK.

  Don't forget to have if you erase your SMS as mentioned above, then all Messages will be lost and cannot be extracted unless you have a backup.

• Curve BlackBerry new blackBerry Smartphones 9380

  Hello, I just got myself a new blackberry 9380, I put in place and put it on charge how long should I charge for the fourth time first to say different things by different people

  You have even to load the first time, even if it's a good idea if the battery is close to death.

  The Li - ion batteries are not as the old batteries of type or-Cad who need some charge the first time of use, they have no memory effect.

  But anyway, it recharge and use it. You can load 100% and no more. So, never how long that takes...

  Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
  http://www.BlackBerryFAQ.com/index.php/Maximum_Battery_Life
  And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

• General help with my new blackBerry Smartphones Pearl.

  I just bought a pearl 8100 and I'm confused.

  I know it's probably a noob question, but it came with no manual (2nd hand)

  so I put my sim in and I tihnk im connected to my network (orange) I have 4 bars of signal.

  but I turned wireless off on my apps and it gets rid of the network connection. is this normal?

  connected to my network when wireless is enabled?

  will be I have always linked to orange when I go out, I know it's a stupid question, but please don't hate on me!

  IM new blackberry aha

  see you soon

  Hello and welcome to the Forums of Support BlackBerry.com.

  Turn off the 'Wireless' to disable your network connection.

  If you turn your wireless market, you have a network connection.

• Message indicator new blackBerry Smartphones

  Hi, just got my new blackberry "BOLD", but after receiving a load of emails, I have a new email "1" symbol at the top.

  I can't find the new email however, I searched records including browser and wap, messages also looked for unread emails but still nothing?  Where could else be?  It's REALLY annoying me!

  Thank you

  David

  Hello

  Which is usually followed by the battery pull, but try this first.

  Click on the BB GO/OPTIONS/SECURITY to enter go to the firewall.

  Click on, and then press menu. Select reset all counts.

  No data will be lost when you do the following: remove the battery while the device is activated.

  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected, thanks

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• Updated the software user BB new blackBerry Smartphones

  Hi guys iv owners my 9700 during some time just never used, has decided to implement the service and wanted to first update the firmware to the latest version, I think I'm in V5 (looked in the options) and approximately what is the updated version I can ask and how this is done? IV downloaded the software from the PC, but it says I have the latest version? Look forward to your input guys.

  Hello Bashman40

  Welcome to the Forums of the BlackBerry Support

  If possible, do not look at or try to update your BlackBerry Bold 9700 to any higher OS like OS6, 5 operating system will offer a response good camera and will experience no problems as a memory device to trolling or freezing. You can search this forum and you will find that most user who has installed the OS6 on there Bold 9700 finally must downgrade to OS5 because Bold 9700 don't have enough memory

  But still, if you want to update let us know.