notification of the invalid copy

I have a valid copy of Windows 2000 XP. I will be advised that WP is not valid. Also, my copy has service pack 2 and has been since then upgraded by auto upload to service pack 3. I did receive updates for some time. When I try to validate it wants to buy it. I can't find any other way of contacting you short to pay $49. Why should I pay for your mistake? My e-mail address has not changed.

Please visit http://www.microsoft.com/genuine/ and click on the button to validate Windows or validate Office, and then restart your computer.

If you were not able to validate, follow these steps:

1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

-Online Windows XP: double-click the executable file to run the tool.

-Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

2. after running the tool, click on the Windows or Office as appropriate and then click on copy (to the Clipboard).

NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine

4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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