NSS4000 needs to be restarted several times a week

We have a NSS4000, latest firmware. Several times a week, users will be loose connectivity - only three CIFS users of windows xp. When this happens, I will try to connect via run under xp: \\ipaddress - xp says that it cannot find the device. So, so I goto web interface and restart the device. After the reboot, I come back to run in xp and type: \\ipaddress and the connection is displayed correctly. This unit has the static ip address, both network interfaces are configured as active backup and pass tests, Member of a workgroup not domain. Curious to know if anyone has any ideas what is happening with this device? Here are a few logs CIFS entries, not sure if there is something here: May 14 00:56:30 NAS1 smbd [13256]: [2008-05-14 00:56:30, 1] smbd / service.c:make_connection_snum (648) may 14 00:56:30 NAS1 smbd [13256]: ffmr1 (172.23.5.243) to connect to the service initially rdo as a user admin (uid = 0, gid = 49) (13256 pid) may 14 00:56:36 NAS1 smbd [2795] : [2008-05-14 00:56:36 1] smbd / service.c:close_cnum (836) may 14 00:56:36 NAS1 smbd [2795]: ffmr1 (172.23.5.243) closed the connection to the rdo service may 14 08:58:30 NAS1 smbd [13256]: [2008-05-14 08:58:30, 1] smbd / service.c:close_cnum (836) may 14 08:58:30 NAS1 smbd [13256]: ffmr1 (172.23.5.243) closed connection to service rdo 14 May 16:26:52 NAS1 init : ^ MStarting pid 25286, console/dev/ttyS0: ' / etcrc/init.d/rcK' on 14 May 09:27 NAS1 nmbd [2369]: [2008-05-14 09:27, 0] nmbd / nmbd.c:terminate (56) may 14 09:27 NAS1 nmbd [2369]: SIGTERM Got: down... May 14 09:27:12 NAS1 mountd [2231]: signal captured 15, non-registration and release. May 14 09:27:12 NAS1 rpc.statd [2217]: signal captured 15, non-registration and release. May 14 09:27:12 NAS1 ntpd [2202]: dispatch_imsg to hand: pipe closed May 14 09:27:12 NAS1 ntpd [2202]: ending 14 May 16:27:34 NAS1 init: ^ MStarting pid 26693, console/dev/null: ' / sbin/hwclock ' 14 May 16:27:35 NAS1 init: ^ MStarting pid 26695, console/dev/null: ' / usr/bin/killall "14 May 16:27:35 NAS1 init: ^ MStarting pid 26697, console/dev/null : ' / usr/bin/killall "May 14 09:59:12 NAS1 smbd [3088]: [2008-05-14 09:59:12, 1] smbd / service.c:make_connection_snum (648) may 14 09:59:12 NAS1 smbd [3088]: ffmr1 (172.23.5.243) to connect to the service initially rdo as a user admin (uid = 0, gid = 49) (pid 3088) 14 May 10:15:58 NAS1 smbd [3579]: [2008-05-14 10:15:58, 1] smbd / service.c:make_connection_snum (648) 14 May 10:15:58 NAS1 smbd [3579] : joe2 (172.23.5.139) to connect to the service initially rdo as a user admin (uid = 0 gid = 49) (pid 3579) 14 May 11:06:19 NAS1 smbd [3088]: [2008-05-14 11:06:19, 1] smbd / service.c:close_cnum (836) 14 May 11:06:19 NAS1 smbd [3088]: ffmr1 (172.23.5.243) closed connection to service rdo 14 May 11:08:05 NAS1 smbd [4802]: [2008-05-14 11:08:05, 1] smbd/service.c :make_connection_snum(648) may 14, 11:08:05 NAS1 smbd [4802]: ffmr1 (172.23.5.243) to connect to the service initially rdo as a user admin (uid = 0 gid = 49) (pid 4802) 14 May 12:28:45 NAS1 smbd [6696]: [2008-05-14 12:28:45, 1] smbd / service.c:make_connection_snum (648) 14 May 12:28:45 NAS1 smbd [6696]: sengine-6500500 (172.23.5.200) to connect to the indigo service initially as a user admin (uid = 0 (, gid = 49) (pid 6696) 14 May 12:30:10 NAS1 smbd [6726]: [2008-05-14 12:30:10, 1] smbd / service.c:make_connection_snum (648) 14 May 12:30:10 NAS1 smbd [6726]: sengine-6500500 (172.23.5.200) to connect to the indigo service initially as a user admin (uid = 0, gid = 49) (pid 6726) may 14, 12:30:42 NAS1 smbd [6726]: [2008-05-14 12:30:42, 0] smbd / oplock.c:request_oplock_break (1054) 14 May 12:30:42 NAS1 smbd [6726] : request_oplock_break: no answer received to break oplock MIP 6696 on port 49179 dev = fd00, inode = 83362932, file_id = 7 14 May 12:30:42 NAS1 smbd [6726]: [2008-05-14 12:30:42, 0] smbd/open.cpen_mode_check (744) 14 May 12:30:42 NAS1 smbd [6726]: open_mode_check: exlusive left by process 6696 after break oplock! For the arc/031708/PrintServicesNW.127594.set7.pdf.jlt file, dev = fd00, inode = 83362932. Removing continue... 14 May 12:30:42 NAS1 smbd [6726]: [2008-05-14 12:30:42, 0] smbd/open.cpen_mode_check (748) 14 May 12:30:42 NAS1 smbd [6726]: open_mode_check: existing process 6696 left active oplock. 14 May 12:31:16 NAS1 smbd [6779]: [2008-05-14 12:31:16, 1] smbd / service.c:make_connection_snum (648) 14 May 12:31:16 NAS1 smbd [6779]: sengine-6500500 (172.23.5.200) to connect to the indigo service initially as a user admin (uid = 0, gid = 49) (pid 6779) may 14 12:31:32 NAS1 smbd [6696]: [2008-05-14 12:31:32, 0] lib / util_sock.c:write_socket_data (430) 14 May 12:31:32 NAS1 smbd [6696] : write_socket_data: write failure. Error = connection reset by peer 14 May 12:31:32 NAS1 smbd [6696]: [2008-05-14 12:31:32, 0] lib / util_sock.c:write_socket (455) 14 May 12:31:32 NAS1 smbd [6696]: write_socket: error writing 51 bytes to socket 24: ERRNO = connection reset by peer 14 May 12:31:32 NAS1 smbd [6696]: [2008-05-14 12:31:32, 0] lib / util_sock.c:send_smb (647) 14 May 12:31:32 NAS1 smbd [6696] : Error writing 51 bytes to the client. -1. (Connection reset by peer) 14 May 12:32:17 NAS1 smbd [6726]: [2008-05-14 12:32:17, 1] smbd / service.c:close_cnum (836) 14 May 12:32:17 NAS1 smbd [6726]: sengine-6500500 (172.23.5.200) closed the connection to the indigo service 14 May 12:32:17 NAS1 smbd [6696]: [2008-05-14 12:32:17, 1] smbd / service.c:close_cnum (836) 14 May 12:32:17 NAS1 smbd [6696]: sengine-6500500 (172.23.5.200) closed the connection to the indigo service 14 May 12:32:17 NAS1 smbd [6696] : [2008-05-14 12:32:17, 0] smbd / oplock_linux.c:linux_oplock_receive_message (143) 14 May 12:32:17 NAS1 smbd [6696]: invalid file descriptor 27 in interruption of optional kernel lock! 14 May 16:35:22 NAS1 smbd [3579]: [2008-05-14 16:35:22, 1] smbd / service.c:close_cnum (836) 14 May 16:35:22 NAS1 smbd [3579]: joe2 (172.23.5.139) closed connection to service 14 rdo May 23:49:25 NAS1 init: ^ MStarting pid 13010, console/dev/ttyS0: ' / etcrc/init.d/rcK' may 14 16:49:32 NAS1 smbd [4802]: [2008-05-14 16:49:32, 1] smbd / service.c:close_cnum (836) 14 May 16:49:32 NAS1 smbd [4802] : ffmr1 (172.23.5.243) closed connection to service rdo 14 May 16:49:32 NAS1 smbd [6779]: [2008-05-14 16:49:32, 1] smbd / service.c:close_cnum (836) 14 May 16:49:32 NAS1 smbd [6779]: sengine-6500500 (172.23.5.200) closed the connection to the indigo service 14 May 16:49:34 NAS1 nmbd [2370]: [2008-05-14 16:49:34, 0] nmbd / nmbd.c:terminate (56) 14 May 16:49:34 NAS1 nmbd [2370] : SIGTERM got: down... 14 May 16:49:45 NAS1 mountd [2231]: signal captured 15, non-registration and release. 14 May 16:49:46 NAS1 rpc.statd [2217]: signal captured 15, non-registration and release. 14 May 16:49:46 NAS1 ntpd [2203]: dispatch_imsg to hand: hose closed 14 May 16:49:46 NAS1 ntpd [2203]: ending 14 May 23:50:07 NAS1 init: ^ MStarting pid 14420, console/dev/null: ' / sbin/hwclock ' 14 May 23:50:08 NAS1 init: ^ MStarting pid 14422, console/dev/null: ' / usr/bin/killall "14 May 23:50:08 NAS1 init: ^ MStarting pid 14424, console/dev/null: ' / usr/bin/killall" 14 May 17:15:54 NAS1 smbd [3233] : [2008-05-14 17:15:54, 1] smbd / service.c:make_connection_snum (648) 14 May 17:15:54 NAS1 smbd [3233]: joe2 (172.23.5.139) to connect to the service initially rdo as a user admin (uid = 0, gid = 49) (pid 3233)

I had the same problem (no domain, no heavy traffic and weekly no reboot needed) before moving on to the latest firmware.

After the last update I never needed to reboot the Nss4000 once again, but I use only one network interface.

Try to unplug a Rj-45 and see if the problem goes away.

Tags: Linksys Products

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