NTVDM error

When I try to install one of my (10-15 years) old computer games, I get a message saying "ntvdm.exe is not working" and then the application closes without installing. I have a Vista 32 bit. Through my research, I learned that ntvdm is, just, I was not able to find a solution.

I looked to see if there were errors in the event viewer, and I do not see.

I also ran the SFC.exe, but which did not find any problem.

I will use the link provided by Dave_D, posted in the other thread using ntvdm, on the first page (http://support.microsoft.com/kb/314106/ ), but it says that its for XP. Is there anything else I could do?

This is information only. which was provided when the accident happens:

Signature of the problem:
Problem event name: APPCRASH
Application name: ntvdm.exe
Application version: 6.0.6001.18000
Application timestamp: 47918baf
Fault Module name: kernel32.dll
Fault Module Version: 6.0.6001.18215
Timestamp of Module error: 49953395
Exception code: c0000005
Exception offset: 000442eb
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information 1: d204
More information 2: e14aea3f99059fca52174c8abb1e7a3d
3 more information: e5c0
Additional information 4: b2316b98f61dc327375972a452e71e49

I also have problems to install an old program.  The program is Civilization II by Microprose.  It autoplays as an audio CD, so I went to the computer, open the drive, and got an error message, "NTVDM.exe does not work."

I ran the scan sfc as you instruct above and got a very long log file.  The log file name was not sfcdetails.txt; I had to look a few lines above to find the name of the file (it was something like C:\windir\cbs\cbslog.log I don't remember exactly, but I enter Notepad and saved on my desktop.)  He said there was some corruption, that he could not fix.

I paste many lines of the log here:

2009-06-30 00:17:36, info CSI 00000183 ignoring the duplicate for directory property [l:56 {28}] '------? \C:\Windows\Inf\UGatherer' using the WindowsSearchEngine.

Version = 7.0.6001.16503, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName

neutral, PublicKey neutral

2009-06-30 00:17:37, info CSI 00000184 ignoring the duplicate for directory property [l:66 {33}] '------? \C:\Windows\Inf\UGatherer\0000"by dialing

WindowsSearchEngine, Version = 7.0.6001.16503, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type

neutral, TypeName neutral, PublicKey neutral

2009-06-30 00:17:37, info CSI 00000185 ignoring the duplicate for directory property [l:62 {31}] '------? \C:\Windows\Inf\wsearchidxpi"by dialing

WindowsSearchEngine, Version = 7.0.6001.16503, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type

neutral, TypeName neutral, PublicKey neutral

2009-06-30 00:17:37, info CSI 00000186 ignoring the duplicate for directory property [l:72 {36}] '------? \C:\Windows\Inf\wsearchidxpi\0000"by dialing

WindowsSearchEngine, Version = 7.0.6001.16503, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type

neutral, TypeName neutral, PublicKey neutral

2009-06-30 00:17:37, info CSI 00000187 repair results created:
POQ 72 begins:
0: move the file: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\f0e35b1442f9c901bc1f0000d80e4405._0000000000000000.cdf-ms', Destination = [l:104

"{52}]' \SystemRoot\WinSxS\FileMaps\_0000000000000000.CDF-ms '.
1: move the file: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\f0e35b1442f9c901bd1f0000d80e4405.$$.cdf-ms', Destination = [l:74

{37}]"\SystemRoot\WinSxS\FileMaps\$$. CDF - ms.
2: move the file: Source = [l:204{102}]"\SystemRoot\WinSxS\Temp\PendingRenames\b0a6601442f9c901be1f0000d80e4405.$$_inf_3f581daba4c8c835.cdf-ms', Destination = [l:116

{58]"\SystemRoot\WinSxS\FileMaps\$$_inf_3f581daba4c8c835. CDF - ms.
3: move the file: Source = [l:222{111}]"\SystemRoot\WinSxS\Temp\PendingRenames\7069651442f9c901bf1f0000d80e4405.$$_inf_ugthrsvc_9c5b081f28f83f11.cdf-ms', Destination = [l:134

{67}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugthrsvc_9c5b081f28f83f11. CDF - ms.
4: move the file: Source = [l:232{116}]"\SystemRoot\WinSxS\Temp\PendingRenames\d0ca671442f9c901c01f0000d80e4405.$$_inf_ugthrsvc_0409_8451c270df70bfac.cdf-ms', Destination =

[l:144{72}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugthrsvc_0409_8451c270df70bfac.cdf-ms"
5: move the file: Source = [l:224{112}]"\SystemRoot\WinSxS\Temp\PendingRenames\302c6a1442f9c901c11f0000d80e4405.$$_inf_ugatherer_9f1f9c5b6cd50d98.cdf-ms', Destination = [l:136

{68]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugatherer_9f1f9c5b6cd50d98. CDF - ms.
6: move the file: Source = [l:234{117}]"\SystemRoot\WinSxS\Temp\PendingRenames\908d6c1442f9c901c21f0000d80e4405.$$_inf_ugatherer_0409_046b6321f9ca254f.cdf-ms', Destination =

[l:146{73}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugatherer_0409_046b6321f9ca254f.cdf-ms"
7: move the file: Source = [l:230{115}]"\SystemRoot\WinSxS\Temp\PendingRenames\f0ee6e1442f9c901c31f0000d80e4405.$$_inf_wsearchidxpi_a2c41dc1731a4204.cdf-ms', Destination =

[l:142{71}]"\SystemRoot\WinSxS\FileMaps\$$_inf_wsearchidxpi_a2c41dc1731a4204.cdf-ms"
8: move the file: Source = [l:240 {120}] \SystemRoot\WinSxS\Temp\PendingRenam «»
2009-06-30 00:17:37, es\5050711442f9c901c41f0000d80e4405.$$_inf_wsearchidxpi_0409_2e6e3e8caf9fcb6d.cdf-ms CSI info", Destination = [l:152

{76]"\SystemRoot\WinSxS\FileMaps\$$_inf_wsearchidxpi_0409_2e6e3e8caf9fcb6d. CDF - ms.
9: move the file: Source = [l:232{116}]"\SystemRoot\WinSxS\Temp\PendingRenames\306edc1442f9c901c51f0000d80e4405.$$_inf_ugthrsvc_0000_8451c300df70be5f.cdf-ms', Destination =

[l:144{72}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugthrsvc_0000_8451c300df70be5f.cdf-ms"
10: move the file: Source = [l:234{117}]"\SystemRoot\WinSxS\Temp\PendingRenames\90cfde1442f9c901c61f0000d80e4405.$$_inf_ugatherer_0000_046b5203f9ca3f14.cdf-ms', Destination =

[l:146{73}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugatherer_0000_046b5203f9ca3f14.cdf-ms"
11: move the file: Source = [l:240{120}]"\SystemRoot\WinSxS\Temp\PendingRenames\f030e11442f9c901c71f0000d80e4405.$$_inf_wsearchidxpi_0000_2e6e3f1caf9fca20.cdf-ms', Destination =

[l:152{76}]"\SystemRoot\WinSxS\FileMaps\$$_inf_wsearchidxpi_0000_2e6e3f1caf9fca20.cdf-ms"
12: key value: key = [l:162 {81}] '\Registry\MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Cleanup', value = [l:76 {38}] "{ba3dd3dd-27e8-3b8c - feb3 -

aa882aa02408}", Type = REG_SZ (1), data = {l:108

b:43003a005c00570069006e0064006f00770073005c00530079007300740065006d00330032005c006d00730073007200630068002e0064006c006c002c004d00530053007200630068005f0053007900730050007200650

070005f0043006c00650061006e00750070000000}

POQ 72 ends.
2009-06-30 00:17:37, info CSI 00000188 [SR] full check
2009-06-30 00:17:37, info CSI 00000189 [SR] components check 72 (0 x 00000048)
2009-06-30 00:17:37, CSI info 0000018a transaction [SR] beginning verify and repair
2009-06-30 00:17:42, created results CSI 0000018b repair info:
POQ 73 begins:
 
POQ 73 ends.
2009-06-30 00:17:42, CSI 0000018c [SR] audit info full
2009-06-30 00:17:42, CSI 0000018d [SR] 1 repair of components info
2009-06-30 00:17:42, info CSI 0000018e transaction [SR] beginning verify and repair
2009-06-30 00:17:42, CSI info hashes of file Member \SystemRoot\WinSxS\x86_microsoft-windows-0000018f

sidebar_31bf3856ad364e35_6.0.6001.18000_none_cedcabbd26a81ad6\settings.ini are not real file [l:24 {12}] "settings.ini": "
Found: {l:32 b:ntPb8a3owMmbzl2TXFHogrOTUqnXgzASIdBVmJptaGE =} expected: {l:32 = b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o}
2009-06-30 00:17:42, info CSI 00000190 [SR] cannot repair the military record [l:24 {12}] "settings.ini" Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA =

PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the

store, hash mismatch
2009-06-30 00:17:42, info CSI 00000191 hashes of file Member \SystemRoot\WinSxS\x86_microsoft-windows-

sidebar_31bf3856ad364e35_6.0.6001.18000_none_cedcabbd26a81ad6\settings.ini are not real file [l:24 {12}] "settings.ini": "
Found: {l:32 b:ntPb8a3owMmbzl2TXFHogrOTUqnXgzASIdBVmJptaGE =} expected: {l:32 = b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o}
2009-06-30 00:17:42, info CSI 00000192 [SR] cannot repair the military record [l:24 {12}] "settings.ini" Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA =

PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the

store, hash mismatch
2009-06-30 00:17:42, info CSI 00000193 [SR] this element is referenced by [l:158 {79}] "Package_20_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000.936330-"

33_neutral_GDR ".
2009-06-30 00:17:42, info CSI 00000194 hashes for Member file? \C:\Program Files\Windows Sidebar\settings.ini do not actual file [l:24

"{12}]" Settings.ini ":
Found: {l:32 b:ntPb8a3owMmbzl2TXFHogrOTUqnXgzASIdBVmJptaGE =} expected: {l:32 = b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o}
2009-06-30 00:17:42, info CSI 00000195 hashes of file Member \SystemRoot\WinSxS\x86_microsoft-windows-

sidebar_31bf3856ad364e35_6.0.6001.18000_none_cedcabbd26a81ad6\settings.ini are not real file [l:24 {12}] "settings.ini": "
Found: {l:32 b:ntPb8a3owMmbzl2TXFHogrOTUqnXgzASIdBVmJptaGE =} expected: {l:32 = b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o}
2009-06-30 00:17:42, info CSI 00000196 [SR] could not reproject corrupted file [ml:520 {260}, l:72 {36}] '------? \C:\Program Files\Windows sidebar "\ [l:24

"{12}]' Settings.ini '; source file in the store is also corrupted
2009-06-30 00:17:42, info CSI 00000197 repair results created:
POQ 74 begins:
0: move the file: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\70840a1842f9c90110200000d80e4405._0000000000000000.cdf-ms', Destination = [l:104

"{52}]' \SystemRoot\WinSxS\FileMaps\_0000000000000000.CDF-ms '.
1: move the file: Source = [l:218{109}]"\SystemRoot\WinSxS\Temp\PendingRenames\d0e50c1842f9c90111200000d80e4405.program_files_ffd0cbfc813cc4f1.cdf-ms', Destination = [l:130

{65}]"\SystemRoot\WinSxS\FileMaps\program_files_ffd0cbfc813cc4f1. CDF - ms.
2: move the file: Source = [l:250{125}]"\SystemRoot\WinSxS\Temp\PendingRenames\90a8111842f9c90112200000d80e4405.program_files_windows_sidebar_8d6dbc4becba56da.cdf-ms',

Destination = [l:162{81}]"\SystemRoot\WinSxS\FileMaps\program_files_windows_sidebar_8d6dbc4becba56da.cdf-ms'
3: move the file: Source = [l:266{133}]"\SystemRoot\WinSxS\Temp\PendingRenames\90a8111842f9c90113200000d80e4405.program_files_windows_sidebar_gadgets_265d2ddf4d58a723.cdf-ms',

Destination = [l:178{89}]"\SystemRoot\WinSxS\FileMaps\program_files_windows_sidebar_gadgets_265d2ddf4d58a723.cdf-ms'

POQ 74 ends.
2009-06-30 00:17:42, info CSI 00000198 [SR] repair complete
2009-06-30 00:17:42, info CSI 00000199 [SR] validation of transaction
2009-06-30 00:17:42, transaction info 0000019 Creating NT a CSI (seq 1), objectname [6] "(null) '"
2009-06-30 00:17:42, CSI 0000019b NT created transaction info (seq 1) result 0x00000000, manage @0 x 944
2009-06-30 00:17:42, the CSI info 0000019c@2009/6/30:05:17:42.841 CSI perf trace:
CSIPERF:TXCOMMIT; 252545
2009-06-30 00:17:42, CSI 0000019d [SR] info check and complete repair operation. All of the files and registry keys listed in the operation have been

managed to fix
2009-06-30 00:18:51, info CBS trap: package store indicates there is no element to clean, to jump.

Tags: Windows

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     Also try to set up your computer in a clean boot state, and check if the same issue occurs.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
    http://support.Microsoft.com/kb/929135

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    Method 3:

    Try to scan your hard disk from the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

    Hope this information is useful.

  • Continuous Windows\system32\wuauclt.exe pop up __16 bit subsystem MS-DOS error message: C:\Windows\system32\wuauclt.exe__The NTVDM CPU has encountered an invalid statement.

    have a couple of pop ups on my computer that appear every15 seconds or more. It is just an empty box with the title "Windows\system32\wuauclt.exe". Nothing in it. The other is a "16 bit MS-DOS subsystem" box with the following error message: "C:\Windows\system32\wuauclt.exe NTVDM CPU has met an invalid statement. CS:0000 IP:0077 OP:f0 37 05 02 0e choose 'Close' to end the application.

    When I choose 'close' or 'ignore' the windows go away but systematically re - appear about 15 seconds later. Now, I am just pass the windows out of the way and can use my computer like that.

    I ran scans on my computer but nothing was found.

    Since this problem started, my computer automated updates have not been installed. I understand that the above file has to do with automated updates. My Windows Update starts either in the Panel.

    I also had problems downloading the file exe running for installation on my computer since...

    Microsoft support directed me to this forum for help. Can anyone help?

    Hi Hibernatus,

    1. did you of recent changes on the computer?

    2 when was the last time it was working fine?

    3. what happens when you try to start Windows update? You receive an error message?

    Method 1

    It is possible that some third-party programs installed on the computer is causing the problem.

    I suggest that you perform a clean boot and check.

    To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    See the link below to learn more about how to clean boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    (a) click Start, type msconfig in the search box and press ENTER.

    (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

    (c) under the general tab, click the Normal startup option, and then click OK.

    (d) when you are prompted to restart the computer, click on restart.

    Method 2

    The question Windows Update make sure that services associated with the update of Windows running on the computer.

    You must be logged on as administrator to perform these steps.

    (a) open administrative tools by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Administrative Tools.

    (b) double click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    (c) in the Services window, double-click in the Background Intelligent Transfer Service.

    (d) under the tab general , under Startup type, click Manual, and then click apply.

    (e) click on the general tab, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    (f) in the Services window, double-click the Windows Update service.

    (g) under the tab general , next to Startup type, make sure that Automatic is selected.

    (h) next to Service status, check to see if the drive is listed. If this is not the case, click pie S, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    (i) in the Services window, double-click Cryptographic service.

    (j) under the tab general , next to Startup type, make sure that Automatic is selected.

    (k) next toservice status, check if the drive is listed. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    (l) to close the Services window and try again to install updates to Windows.

    Also see the Microsoft article below if you use the Windows XP operating system.

    "16-bit MS-DOS subsystem" error message when you install a program

    http://support.Microsoft.com/kb/314452

    Error message when you install or start an MS-DOS-based program or 16 - bit Windows based

    http://support.Microsoft.com/kb/324767

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • NTVDM. EXE error,

    tried to download norton security after that I received a message saying I had a signature file of detection which was btw 8-28 days and had to be fixed (with mcafee) and it would not solve the problem, so I tried to download norton and I got an error saying NTVDM. EXE... What's - this and how to fix it and the detection signature file? .. .Please help
    Thank you
    Nicki

    That's what I found in my event viewer:

    Log name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 2009-11-18 19:09:13
    Event ID: 41
    Task category: no
    Level: critical
    Key words: (2).
    User: SYSTEM
    Computer: Owner-PC
    Description:
    The last sleep transition was unsuccessful. This error can be caused if the system unresponsive, failed, or loss of power during the transition from sleep.
    The event XML:

     
       
        41
        0
        1
        0
        0
        0 x 8000000000000002
       
        41410
       
       
        System
        Owner-PC
       
     

     
        0
        0 x 0
        0 x 0
        0 x 0
        0 x 0
     

    Send this problem report if windows ask you to report. Try to uninstall McAfee and uninstall Norton. And then try to install what you want.
    Try to update Windows and install the latest service pack also.

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