NWZ-B172F cannot open, when it connected to the PC, it shows Mr. USB VERBINDEN. How to solve it?

NWZ-B172F cannot open, when it connected to the PC, it shows Mr. USB VERBINDEN. How to solve it?

Hi sean2sun,

It seems that the player is not correctly recognized.

What is the operating system installed on your computer?

However, try to disconnect and reconnect the Walkman on computer. You can also try plugging it into different USB port of computer.

NOTE: Connection to the USB hub is not supported. Walkman should be connected directly to the USB port on the computer.

If the problem persists, perform the steps on the below technical support article:

https://La.en.KB.Sony.com/app/answers/detail/A_ID/42398/p/57784, 59687,59899, 71847/c/65,75/kw/Walkman...

If my post answered your question, please mark it as "acceptable Solution".

Tags: Sony Products

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