Occasionally, computer crashes and goes to black screen.

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• When I try to boot my laptop it says prepare don't then it goes to black screen and nothing happens

  original title * Auto repair

  When I try to boot my laptop it says prepare don't then it goes to black screen and nothing happens. Before that, I got a message that some files are missing or that contains errors and it showed error 0xc0000185 and a \efi\microsoft\boot\bcd file.

  Hi Mark,

  Thank you for your response.

  According to your description, I understand that when you tried to install Windows from a support your computer freezes.

  I suggest boot you from the DVD and click on repair your computer and check if it helps.

  If the problem persists try the steps below.

  Method 1:

  Step 1: Access Mode safe mode with command prompt and run SFC

  System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore damaged files

  1. Go to safe mode with command prompt Mode.
  2. Now in the command prompt window, type sfc/scannow and press enter (Note: there is a space between sfc and/scannow).

  Step 2: If SFC help not try to run the disk check in the command prompt.

  Type the following command and press ENTER:

  CHKDSK /scan

  Important: All performing hard disk the disk check if bad sectors are found on the hard drive, while the bad sectors can be refunded, but there may be loss of data.

  Hope this information helps and let us know the State of the question, we will be happy to help you.

• When I turn on my computer, I get a blank black screen and must disable it again.

  When I turn on my computer, I get a blank black screen. Then, I turned off the computer and turned it back and a message says turn on in safe mode, safe mode with networking, or safe mode with command prompt.  I turned on in safe mode with network, then I got a message saying check your network settings or material in your control panel, but I don't know what to check. Then I did a system restore to an earlier date. Everything was well computer works well again. Then when I turned on my computer this morning the same thing again. I did the same restore to an earlier date and then was able to use my computer. Someone at - it ideas why this happened? the computer worked fine until two days ago. I use windows xp home addition.

  Hi jantravis,

  ·         There were no significant changes made on the computer before the show?

  ·         Have you installed new software, hardware or Windows updates?

  ·         You get any message on the computer when the problem occurs?

  ·         What is the exact message that you receive in safe mode?

  Check to see if this article helps you.

  After the Windows Logo appears or after you log in to Windows, a Windows XP computer cannot display the wallpaper, a black screen or a blue screen

• My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site. 

  My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site.  I think I've exhausted all the remedies listed without success codes error A12E5 to questions cloud creative, Manager of Application and error 1: Configuration problems.  I'm ready to reformat my computer and try again with Time Machine.  Help would be greatly appreciated before I waste more time on this task. Any further suggestions?

  Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• configuration updates stage 3 of 3 0% gge full then goes to black screen

  my computer is stuck on step 3 of the configuration update, then goes to black screen says diskette drive 0 seek failure F1 to continue F2 to set up

  Hello

  I suggest to manually restart the computer and try to start in safe mode and perform a System Restore. To restore the operating system to an earlier point in time, follow these steps:
  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.  If you are prompted for an administrator password or a confirmation, type your password or click on continue.
  2. in the System Restore dialog box, click on choose a different restore point and then click Next.
  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.
  4. click on finish.

  Once the computer is restored to the earlier date, try to install the updates manually.

  You won't lose your data saved in the hard disk by performing a system restore.

  http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

  http://Windows.Microsoft.com/en-us/Windows7/updates-frequently-asked-questions

  Let us know if that helps.

  Kind regards
  Clement Kumar.

  Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

• After the updates of windows, the computer stops responding with a black screen at startup of the system

  Original title: Windows XP does not start after the update, no error message

  Has made no changes to the system, but the last thing that happened was an update of Windows security on stop.

  Now when I boot, the BIOS p.o.s.t. shows good HDs, good DVD-Rom, RAM, but Windows never starts, goes just a black screen, HDs are not accessed.

  -F8 does nothing, can't use the last known good Config or Mode safe

  -Change boot order in the BIOS to boot from the Windows XP DVD, hoping to get the recovery console, but the same thing: black screen, no attempt to spin-up DVD or HDs.

  -Removal of mobo battery to reset the CMOS, no joy.

  -Checked and re checked all connections inside.

  -Stripped devices and added one at a time, no joy.

  -Traded-in an old video card in case it was difficult to generate the higher res gfx, no joy.

  I was construction/upgrade / repair my own PC for 3 decades and can usually solve the problem and fix it myself, but this one me completely baffled.

  Any suggestions?

  Hi Cougarific,

  We recommend that you repair your Windows installation in according to method 2 of this article and check the result.
  See computer stops responding with a black screen when you start Windows XP
  

  Note: When you perform a repair installation, it restores the current installation of Windows XP to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows XP disc.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I tried to turn it on and got a black screen which contained mixed with words,

  I went to open the system restore and it wouldn't open completely... so I turned off - minutes later, I tried to power and got a black screen which contained the words jumbled upward, most were unreadable. I pressed the arrow keys to start course and it would return to the jumbled in a few moments later. Part of the message says... Sorry windows could not start properly... windows has been installed at the time of purchase, I don't have a CD for windows

  Hello

  1. Why did you try to open the system restore?

  2. What is the full error message that you receive?

  You can try to arrange for a Windows XP disk that corresponds to the same edition, as it is installed on your computer. Thereafter, follow these methods & check if the problem persists.

  
  Method 1

  You can follow this link & check if the problem persists.

  Error message: "Windows did not start because of a configuration of the disk of the computer problem.

  
  Method 2

  You can follow this link and check if the problem persists.

  Computer stops responding with a black screen when you start Windows XP

  Hope the helps of information.
  Please post back and we do know.

• computer freezes and goes to power saving mode

  Several times a day my computer freezes and goes into the power saving mode.

  Hello
   
  1. have you made changes on the computer recently?
  2. do you use a particular application when your computer crashes?
  
  Method 1.
  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
  Step a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222
   
  Step b. You need to perform a clean boot to find the program that is causing and then disable or remove.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
  
  Method 2.
  Also, check the logs of the observer eveny for recent activity on your computer and check.
  This article describes how to use Event Viewer to view and manage the event logs in Microsoft Windows XP.
  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Computer stops responding with a black screen when you start Windows Vista

  Computer ceases to respond with a black screen when I run Vista, this happen right after the installation of updates. original title: computer stops responding with a black screen when you start Windows XP__

  If you think that Windows updates are loaded:

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  MS - MVP - Elephant Boy computers - don't panic!

• Get an error message when turning on the computer, then just get a black screen after the message saying cannont find script file c:/windows/run.vbs

  Original title: windows does not

  I have windows 7 and get an error message when turning on the computer, then just get a black screen after the message say cannont find script file c:/windows/run.vbs

  What can I do?

  Enter your bios usually with keys F2 or delete to the first powered

  Use default Optimize can be the F5 key and save and exit,

  Insert your installation disc or flash media and press F8 or F12 to boot on it

  Then use the recovery tools to run the Startup Repair tool.

  http://Windows.Microsoft.com/en-us/Windows/Startup-Repair-FAQ#1TC=Windows-7

• My computer crashed and I restore my my hard drive recovered Thunderbird email, how do I restore my old emails (stored emails and accounts)?

  My computer crashed and I restore my my hard drive recovered Thunderbird email, how do I restore my old emails (stored emails and accounts)? I found 2 folders (a local sub) & another under roaming which appear to contain my email stuff. How in Thunderbird set up again to access my old emails/files? Also, I have three accounts/email configuration in my old email. Thank you!
  -Erwin

  Create a new profile and copy the one above him. See this article for instructions.
  http://KB.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

  Your old profile is located under "roaming."
  For Thunderbird there is nothing that you need to restore from "local."

• My computer crashed and after reboot, I lost all my saved passwords. How can I recover it?

  I was looking on a saved password when suddenly my computer crashed and restarted. After reboot I couldn't see the saved passwords.
  As a test, I saved a password and this password is displayed in the list of saved passwords, but all the others are still missing.
  How can I retrieve my saved passwords?

  Thank you!

  If the file has no valid data then you may not use this file.

  You can try if there is an earlier copy of the logins.json file.

  • Right click: properties > Previous Versions
  • http://Windows.Microsoft.com/en-us/Windows7/previous-versions-of-files-frequently-asked-questions

• How can I recoverr my photos my computer crash and lost all the

  Hi everyone I need help from someone my computer crash and I lost all my photos is their far I can retrieve them.i would really apreciate the help thanks .i am despret 4 my photos.

  Saturday, April 7, 2012, 15:23:07 + 0000, o the balance says:

  Hi everyone I need help from someone my computer crash and I lost all my photos is their far I can retrieve them.i would really apreciate the help thanks .i am despret 4 my photos.

  Two points:

  1. What do you mean by "my computer, crash"? What happened and what did
  do you to fix? Have you maybe reformat and reinstall Windows? If
  you did, you are out of luck.

  2. If your photos (or any other file on your disk) was important
  to you and you did not return regularly, you've played them
  with fire. It is always possible that a hard drive crash, user error,.
  near Thunderbolt, virus attack, even stolen computer, peut
  the loss of everything on your drive. As it has often been said,
  It is not a question of whether you will have a problem, but when.

  You can read this article on the backup that I wrote: 'save '.
  "Your computer regularly and reliably" to
  http://www.computorcompanion.com/LPMArticle.asp?ID=314
  Ken Blake, Microsoft MVP

• Computer crashed and has been restored. I can't find my address book Outlook Express or Outlook Express folders. Please help me.

  Computer crashed and a computer store restored our operating system. However, I can't find my address book Outlook Express or Outlook Express folders. Please help me.

  Kewl! Did you find a folder named Outlook Express which had a number of inside DBX files? And there a file called Folders.dbx? If so, that's fine.
   
  Write on the way and in the new identity of OE: file | Import | Messages. Select Microsoft Outlook Express 6, and then point to the folder that you have found.
   
    

• My computer crashed and the installed drive will not activate / validated.

  My computer crashed and installs it is no longer the original disc, which I've used for many moons. I have a backup disk and use it when necessary.

  The authentic backup drive was activated and validated several times over the years without any problem. I tried to activate/confirm this same disc for more than a week with no luck at all. I have about 18 days before it runs out. There are several products, I need in charge of Microsoft from the bottom but cannot

  because they say that my product code is not valid. It makes no sense to me. Why Microsoft does not record the best or not be so fussy on a BONE

  they say will be obsolete before too long! I would really appreciate help with this and I hope someone has a good answer. I can't buy another disk drive!

  Greetings

  Ken

  Thank you for your answer but I tried several times and when I called the number that I got I got an automatic response and were never a person.

  The trick is not not to follow the guests. If you hold long enough (about 5 minutes), you should get a real person.

  Another person had success by repeatedly pressing the key #:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-networking/i-am-unable-to-reach-a-live-person-by-called-phone/09f6c883-3bc7-42FA-B510-3ad9a7f4d260