My computer crashed and the installed drive will not activate / validated.

My computer crashed and installs it is no longer the original disc, which I've used for many moons. I have a backup disk and use it when necessary.

The authentic backup drive was activated and validated several times over the years without any problem. I tried to activate/confirm this same disc for more than a week with no luck at all. I have about 18 days before it runs out. There are several products, I need in charge of Microsoft from the bottom but cannot

because they say that my product code is not valid. It makes no sense to me. Why Microsoft does not record the best or not be so fussy on a BONE

they say will be obsolete before too long! I would really appreciate help with this and I hope someone has a good answer. I can't buy another disk drive!

Greetings

Ken

Thank you for your answer but I tried several times and when I called the number that I got I got an automatic response and were never a person.

The trick is not not to follow the guests. If you hold long enough (about 5 minutes), you should get a real person.

Another person had success by repeatedly pressing the key #:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-networking/i-am-unable-to-reach-a-live-person-by-called-phone/09f6c883-3bc7-42FA-B510-3ad9a7f4d260

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