Office A-C50-1john - Windows 8.1 - satellite keeps trying to reload

Satellite A-C50-1john - Windows 8.1 installed prior to purchase.

Bought this laptop without any problem until tonight about two months ago. The laptop very well until the app homescreen, but when clicking on desktop from the laptop seems to try to 'reload' itself constantly, and I can't open any desktop file or do much!

Someone there was suffering from similar problems and can advise a fix? I can provide a video of what happens if it helps the diagnosis / a solution.

Thanks in advance.

Hello

From my point of few, the system is confused to the top and I would recommend you to restore the default Win 8.1 system settings
It is not very complicated, but before I do, I recommend you backup your personal data.

Microsoft has published short instruction how to do this. Have a look here:
http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

I recommend you test the first option without affecting the files. In case this does not resolve your problem, check the 2nd option: recovery.

Tags: Toshiba

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