Office Jet 6500 E709n stuck in the utility Diagnostics scanner

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• HP office jet 6500 E709n: HP office jet 6500 E709n

  I have a HP jet office 6500 e709n connected to my home network. He worked with my old computer. Now computer died and got a new computer - Dell Inspiron. I downloaded the driver from HP office jet 6500 E709n and started working with the printer part in this product with my new computer. Print and FAX also work.  But scanning does not work. I need a few tracks here to do my part to scan in HP Office jet 6500 E709n works.

  Hello! Welcome to the @EdwinD forums

  I read your post on the problems of scanning that you meet with your Officejet 6500 Wireless, Windows 8.1. I understand that you mentioned that you have downloaded the driver, however, if the base driver has been installed, the full functionality will need to be installed to scan.

  Get the complete driver here: HP Officejet full feature and driver software

  If you have the complete driver installed correctly and completely, try running the print and Scan Doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  Please send me a screenshot of the results, or specific details.

  Also try a reset:

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  Happy new year!

• HP office jet 6500 E709n and Netgear router

  
  

  There is a solution to the problem. It was posted by PrintDoc 2010 2-23.  In the search box to the Board of Directors, type "printer causes internet to be disconnected. It will lead you to a thread started by Raonaid, 02/19/10. An attenuated interpretation services of emails until you get to PrintDoc response speaks of SMC routers. Apply the solution. I just did and it worked wonders for my Netgear N750. Good luck.

• HP Office Jet 6500 series about fax to pc

  This will be my first post so I do not know if I use the right forum so let me know if this should go elsewhere.

  Trying to set up fax to PC (where it saves faxes in a folder of fax) for my Office Jet 6500 E709n on another computer series, but it seems to crush the other PC I initially put it in place.

  So my question is, is anyway to have this option on multiple computers? Or is it just a 1 computer at a time thing. Responses will be appreciated.

  Hello Degus23,
  Welcome to the HP Forums.

  I looked into setting up fax to PC to computer then one more for you, and from what I can gather that you are only able to do a single computer at a time with the method used by this printer.

  This document: How to save received faxes to your computer running Windows. Guide through the implementation and however is not 1 single state machine, it shows only the connection to computer 'a' or the 'computers.

  Suggestions only I can think however, would be to make this folder a network shared folder on your home network. You would be able to access the content on all computers. Only thus would require the printer connected to a PC for this, but two computers could see faxes. This document from Microsoft will help you with that: share files and folders on the network.

  I hope that helps you out. Thanks for posting on the HP Forums.

• Anyone successful printing with mac by HP office jet 6500 has more?

  Hi all

  My HP office jet 6500 has found a router and is connected wireless (so has IP too).

  My mac (os 10.7) added printing

  OfficeJet 6500 E710n-z

  After

  Configuration (configuration of the device).

  But when I tried to print in the text editor says "printer not responding".

  In

  http://support.HP.com/us-en/document/c00041866

  I can't find HP office jet 6500 has more in the list of the available network all-in-one printer.

  Any comment is appreciated.

  Thank you

  Hi dnamkr,

  Have you also tried to scan from your Mac? Similar problems with it?

  I wonder if it could be related to the router, you have the Officejet and Mac connected for not totally supported Hello (mDNS/Multicast).

  What you can try is first to add the printer via IP. Open on your Mac system preferences and then go to print & fax. Click the Plus sign icon to add a new queue of the printer. Then choose IP - protocoll choose HP Jetdirect taken and then insert the IP address of the printer in the address field and add the printer. Now try printing with this new created printer queue.

• HP 6500 Office Jet: is there a difference between an office jet 6500 and the other with a 'a' or 'more '.

  Hello, first post here.

  They gave me an office jet 6500 without the cd rom set up the disc. The Unit came with 4 new cartridges. Started trying to get to the top and running and first it attracts not paper. Checked this site and resolved that. (temporaily?) Then saw that it was low out of ink. Installed the new trolleys. Colors work very well, but not black.

  I have no cd rom for this and not manual.

  I see that you can download the establishment, but was intrigued by the mention of a 6500 and 6500 more, not sure I have those. On the front it says "HP office jet 6500 wireless.

  So I guess I have to run the cleaning jet. I started scrolling menu, but was rerouted it says there is no connected computer. Do I need to clean the jets?

  I could shoot for today with a work properly stand-alone copy/printer. But I would not mind at all followed with setting up wireless on my sony pcv-rx752 pc. We use at + t here with a wireless router.

  Hello

  First, click on the install button, select network and follow the Wireless Setup Wizard to connect the printer to your home network.

  Then download and install the following drivers for wireless HP Officejet 6500 (E709n) model:

  The 6500 has a different model then one you have...

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-3 & CC = US & DLC = in & LC = on & os = 228 & productOid = 3795393 & sw_lang =

  Shlomi

• right side of the touch scren does not work. What can I do about it? Office Jet 6500 a Plus

  The right side of the touch screen of my Office Jet 6500 has more does not work.  That's why I can not fax when well even I can receive faxes.  . I can copy and scan because this side works.  What I do about it?

  Hi 115 and jonimac,.

  If please eset the printer to its factory default and then try again, reset instructions has been sent to you as a private message.

  NOTE: Reset erases all settings defined by the user.

• Office Jet 6500 will not print after changing the ink cartridges

  Office Jet 6500 will not print after changing the ink cartridges

  Hello

  This doesn't seem to be a problem with the printer itself and not Windows. I also suggest to contact the manufacturer. In this case, HP.

  Please see here: http://www8.hp.com/us/en/support-drivers.html

• Unable to install printer HP Office Jet 6500 because serscan.sys on the windows cd is necessary

  Hi im trying to install my hp office jet 6500 printer on my computer... but IE serscan.sys on the windows cd is necessary? I don't have the cd, im not very well on a computer, so have tried to follow all the other instructions, but I don't know what service pack is? I think that vista im? pls help

  Hi after days trying to install the hp through drive and it ask me for that serscan thing, I decided to try to go to add the printer to my computer, ha it worked!

• HP office jet 6500 model e709a - when I make a copy I get black lines the length of the copy.

  HP office jet 6500 model e709a - when I make a copy I get black lines the length of the copy.

  Make sure that the printer is plugged into a wall outlet directly and not in a surge protector. This, often, is the reason for lines appearing in the analyses.

  There is also a document containing information on how to address lines in scans/copies located here.

  I hope this helps.

• I can't get the scanner to load for my hp office jet 6500 driver? Why?

  I can not get the scanner driver to load with my hp office jet 6500. Why is this?

  Hi cherylwebster,

  (1) what happens when you try to install the driver?

  (2) you get an error message?

  Please provide the full model number.

  http://WWW8.HP.com/us/en/support-drivers.html

  We need to check if your device is compatible with Windows Vista.

  Center compatible Windows Vista

  Method 1:  Clean boot the computer and then try to install the driver

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

  Method 2: You can follow the steps mentioned in the link below

  Tips for solving common driver problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems

• install the printer with usb for premium office jet 6500

  What are the steps to install an office jet 6500 aio Printer printer using a usb connection

  Hi palmtreebob

• HP Office Jet 6500 E709a Series says ink system failure

  my HP Office Jet 6500 E709a Series says ink system failure. Turn the printer off of the ndo. does not resolve made 3 times. Have unplugged the device and removed and reinstalled ink cartridges. nothing works

  Original title: printer print

  Please take a look at

  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3795314&tmp_track_link=ot_search#N99 .

• How to scan with an office jet 6500 has and a Mac OS 10.9.4?

  How to scan with an office jet 6500 has and a Mac OS 10.9.4?

  Hi midandco and welcome to the Forums of HP!

  I see that you are looking in the scanning options.  I would like to help.

  As there is no software available for Mac OS X 10.9 HP, you are advised to use the driver of digitization of the OS from Apple.  I'm including a document I would recommend using, title v10.9 OS X Mavericks: installing and using the printer on a Mac.  There is a section called "How to scan with Apple software update driver?"  This should help to address the issue.

  Please let me know if you have any questions.  Thanks for posting on the HP Forums!

• Office jet 6500 has more printer offline

  HP Office Jet 6500 has more problems with the paper jam.  The printer now shows "offline".  The printer works correctly when you use the copy function.  This is a wireless printer.  I tried printing HP and Scan doctor but the test page does not.

  I reinstalled the driver and who took care of the problem.  Thanks for the quick response.  I will try your solution if it never happens again.