Office jet 6500 has more printer offline

HP Office Jet 6500 has more problems with the paper jam.  The printer now shows "offline".  The printer works correctly when you use the copy function.  This is a wireless printer.  I tried printing HP and Scan doctor but the test page does not.

I reinstalled the driver and who took care of the problem.  Thanks for the quick response.  I will try your solution if it never happens again.

Tags: HP Printers

Similar Questions

  • Anyone successful printing with mac by HP office jet 6500 has more?

    Hi all

    My HP office jet 6500 has found a router and is connected wireless (so has IP too).

    My mac (os 10.7) added printing

    OfficeJet 6500 E710n-z

    After

    Configuration (configuration of the device).

    But when I tried to print in the text editor says "printer not responding".

    In

    http://support.HP.com/us-en/document/c00041866

    I can't find HP office jet 6500 has more in the list of the available network all-in-one printer.

    Any comment is appreciated.

    Thank you

    Hi dnamkr,

    Have you also tried to scan from your Mac? Similar problems with it?

    I wonder if it could be related to the router, you have the Officejet and Mac connected for not totally supported Hello (mDNS/Multicast).

    What you can try is first to add the printer via IP. Open on your Mac system preferences and then go to print & fax. Click the Plus sign icon to add a new queue of the printer. Then choose IP - protocoll choose HP Jetdirect taken and then insert the IP address of the printer in the address field and add the printer. Now try printing with this new created printer queue.

  • HP Office Jet 6500 has more scan to desktop

    I have a HP Office Jet 6500 has more with a Scanner. The printer works ok and I can run it from an icon on the desktop.  However I can understand how to get a workable icon to the scanner link.  I have recently installed Windows 8.1

    Yes, I can reach him through 8.1, but it has a different, less flexible interface.  I also get assistance from HP print and Scan doctor.   But it's a lot of time. Help please.

    Hello Krajewskit,
    Welcome to the HP Forums.

    It seems you are trying to find an easier way to access the scanner for your printer software after upgrade the computer to Windows 8.1. I will try to help you with this.

    Condition that after update the software of the printer is still installed and working properly, there should be some options to make it easier to use the HP scanning application.

    You can if you want to uninstall and reinstall, here is the link of the software: HP Officejet full feature software and driver.

    Provide the software is installed correctly, you should see an icon on the desktop that resembles your printer. If you click on this (called the HP printer Assistant), it will open a window where you can access the scanning application from. If it is not on the desktop, you can check you printers folder for the same icon. The software is not installed correctly, if it does not work.

    You can also add the HP Scan application directly on the desktop.
    to do this go to the screen type start 'this PC' or 'Computer' you should see an icon developed for either clicking on it. From there, go towards the local disk (c :)), now in the program files (x 86), find the HP folder. Once here, there should be a folder for your printer, open that folder. There should be a 'bin' folder that opens. Here, you should see an icon for HP Scan. Right click on that, and you should have the ability to send and then create desktop shortcut. This will give you what you are looking for.

    Hope that helps you out, please post on the Forums of HP.

  • Office Jet 6500 has more do not print black? said of cartridges are full and installed

    all ideas

    Hi lharm,

    Try to run the cleanup utility to print up to 3 times head.  To do this, tap the arrow to the right on the printer screen, select configuration / Tools / clean print head.  Who help me?

  • Office jet 6500 has: black printing only

    Menu touch screen does not show the gray scale option only. I had printer for awhile and can't understand how to print in black only. Suggestions?

    Click on the start ORB, devices and printers, right click on the Officejet 6500 a, printing preferences, advanced features of the printer to print in grayscale, black ink only, OK, apply, OK.

  • How to scan with an office jet 6500 has and a Mac OS 10.9.4?

    How to scan with an office jet 6500 has and a Mac OS 10.9.4?

    Hi midandco and welcome to the Forums of HP!

    I see that you are looking in the scanning options.  I would like to help.

    As there is no software available for Mac OS X 10.9 HP, you are advised to use the driver of digitization of the OS from Apple.  I'm including a document I would recommend using, title v10.9 OS X Mavericks: installing and using the printer on a Mac.  There is a section called "How to scan with Apple software update driver?"  This should help to address the issue.

    Please let me know if you have any questions.  Thanks for posting on the HP Forums!

  • Why my hp officejet 6500 has more printer take ten minutes to four pages of fax?

    HP Officejet 6500 a Pus E710n-z series

    Windows 7

    Why my hp officejet 6500 has more printer take ten minutes to four pages of fax? No change has been made and no error message. This seems to be an extremely long time for only four pages!

    Firmware has been day t0 then did a hard reset and tested a fax. seems to be faster, but was not a very detailed page. will be able to say when I have more pages to send. If this is no better at this moment, will post back.

  • Office Jet 6500 will not print after changing the ink cartridges

    Office Jet 6500 will not print after changing the ink cartridges

    Hello

    This doesn't seem to be a problem with the printer itself and not Windows. I also suggest to contact the manufacturer. In this case, HP.

    Please see here: http://www8.hp.com/us/en/support-drivers.html

  • OfficeJet 6500 has more printing problems

    My Officejet 6500 has more (model CN557A) is connected through the USB port.  My operating system is XP.    I can scan my computer, I can copy and print from the printer control panel, but I can't send anything to print from my computer.  This problem just started about 3 days ago.  I tried troubleshooting but I have not received the case.  I did not add new programs, and I have 194 GB free on my hard drive.

    Can anyone help?

    N ° however, I accidentally discovered the problem.  I had a card reader connected to my computer to download pictures.  Apparently it disrupted the cycle of printing for my printer.  I removed the card reader and the printer works fine now.  Thank you for your response.

  • OfficeJet 6500 a: Office jet 6500 has printed a computer; produce reports of the printer

    My trusty old Officejet 6500 has suddenly cannot print from my computer.  When I try to print, I receive a FAX form on my screen.

    I printed the printer Hardware Information (2 pages) and the status of the report of the HP printer Assistant printer and they look great.

    How to print the Test Page from Windows printer and the Configuration Page of HP network?  I printed these years when I installed the printer, but I do not remember how I accessed them.

    Thank you for your help.

    It seems that the FAX is set as the default for your printer.  Try the following: click on start, devices and printers. Right-click on the Officejet 6500, and then select set as default.  At this point, it can come with a selection to the FAX or printer, select the printer.

  • Office jet 6500 has HP cannot load the paper to print.

    HP officejet 6500 has failed to load the paper to print. I tried with just a sheet all the way to a full attack, but the machine can pick up a sheet to print. It's fixable?

    I remove the tray paper completely from the printer and make sure that it is not a piece of paper caught in the entry in the printer rollers.

    So, check the steps in the document found here for steps solve problems when a printer won't come from paper.

    I hope this helps.

  • Office Jet 6500 has: after installing Windows 10, 2013 Word disabled my HP Office Jet 6500 a printer

    After you have installed Windows 10, 2013 Word disabled my HP OfficeJet 6500 has.  It will send a my document by fax, which I don't want to do, but do not print it.  I downloaded the drivers once again, restarted, but it will not be printed.  It was the impression of this same program before that.

    My printer is out of warranty, I know, and when I was able to talk to someone at HP they just said that I would need to buy a new printer!  WHAT!

    Any help you can give will be greatly appreciated.

    Hello

    Check if you have set your printer as default printer.

    Right click on the start icon

    Click on Panel and then devices and printers

    Select the printer 6500 OJ and click set as default.

    Close and reopen Word and control...

    Although I am an employee of HP, I speak for myself and not for HP.
    Say 'Thank you' by clicking the 'Thumbs Up' in the post helped you.
    Please indicate the position that solved your problem as "acceptable Solution".

  • Re: HP 6500 has more print head always needs replaced

    I own a HP 6500 e709n and have had problems with the cartridges of printers are not recognized and experiences one now where worked my 920 dual black cartridge and the printer being functional black print only with no error messages but not color print as one or more of the cartridges were probably low or dried up. I changed the cartridges out with genuine hp 920 s and now get a message indicating one or more cartridges missing or damaged-cyan. Put my old cartiges backwards and got the same failure where none were before with them. From cartridge games and open holes with PIN as described for if ensure that ventilation was allowed both sets and retried. Was always the same message on cyan then pulled the print head and cleaned by the procedure several times hp. Now get the ink system failure. Cleaned again now return to the failure of the cyan cartridge. Loop d zero. Seems that this printer know when I really need and fails at that time in a way that I can't fix.

    I worked in the manufacturing sector and in my case all returns have been watched and analized by Tech as a measure of the quality control or quality assurance. It makes sense for business profitability so much customer satisfaction. In my view, because there is a common problem that seems to be frequent, there is an exact question that was observed by the company (HP) and they know what the problem is. IM surprised that information has not been put forward here by people who represent so called HP. What is the main problem that change a print head - relieves most of the time? Dried up ink in the corridors. Hard Electronics failure of the members of the Ribbon or pc? Faulty detection mechanism? Mechanism of cartridge HP cartridge original problem to prove ID? Customers using non hp cartridge or refill the cartridge authentic? ... what causes?

    Thanks for the reply. As I said in my post 2cnd problem was completely healed of many print CRC head baths and a toothbrush. Is there a reason why it has been edited my first post on the thread? Apparently you still like you he referenced earlier. Thanks, Keith

  • OfficeJet 6500 has MORE printing problem

    Y at - it a setting to load the paper? My print jobs is now too high on paper. I have recently updated my computer to Windows 8.1 but I do not know if this concern began before after I've changed computers. I printed the page diagnosis and the letters are about 1/3 cut top

    Welcome to the mike325 forums

    I saw your post on your Officejet 6500 more model cut your impressions. I suggest an alignment running on the printer to see if that helps. You can also run the HP print and Scan Doctor to solve printing problems and that the tool can help to clear up the problem.

    To help alignment, click here and scroll down until "step 5: align the print head": align print head

    I hope that these steps to do the trick, please let me know the results!

    Have a wonderful Thursday

  • Re: Officejet 6500 has more - printer goes to sleep, wakes.

    Hello

    Location: HP Officejet6500A more - new iMac 27 "with Mac OS X 10.7 (Lion) - new driver installed OK HP - printer is connected via USB and I turned off the power on the printer wireless.

    After that full power on the work of the printer scans well, work, fax work - but what printer goes to sleep "indicated by the power LED flashes slow" I can't wake him again when sending a new print job - I need to do a full power off/on power by removing the power cable.

    When the printer is "asleep" utility printer HP cannot connect until I do a power full printer deactivation / activation.

    While the printer is in standby, pressing the flashing slow power switch / light has no effect to wake up the printer, only a full power/turn off works.

    I could not find info on the led slow blinking power manual?

    Any thoughts?

    Thank you

    Tony

    Hello

    Thanks for the post.  With this one, I recommend following the steps listed in the link below.  Make sure you are plugged directly into a wall outlet, not a power strip or conditioner.  Good luck!

    http://support.HP.com/us-en/document/c01321436

Maybe you are looking for

  • Satellite A505-S6973 - OS update

    Hi all I'm curious to find out no matter who tried to upgrade their laptop series satellite A505-S6973 with windows vista Home premium x 64 chipset for windows 7 ultimate x 64. I ask because I would like to know if any compatibility problems, can the

  • P6 - 2317c: BIOS problem

    I finally had the time to update the BIOS yesterday (I don't have a wish), and now I get the "6 beep" Choral when I start, but it takes me to the desktop.  When I try to reboot to get into the BIOS I get 6 beeps and a black screen. Have a feeling it

  • Photosmart 3310: Download software AIO Center Photosmart 3310

    This product is no longer on the support site. Where can I download the software AIO Center for Sierra of Mac OSX and Windows 7?

  • 7-zip rar files vs. compressed files?

    My question is this. What is the difference between the 7-zip rar files and when I use the selection of compressed file (zipped) on a file? What is the rar files? I rarely send zipped files. I used to have WinZip on my old computer. My generic deskto

  • Download win update failed, error 800702e4

    Unable to download the updates, not even win updater, I also have the error "cannot find groove.dll. Windows xp, service pack 3