Office Jet Pro 8710: HP ePrint app
I have HP Print Service Plugin installed on my 6.0.1 Android phone app. All of a sudden it will only print paper size 'hand-Index Card 3 x 5 '. I uninstalled the app and reinstalled nothing doesn't. The problem that happens on the phone Android for my daughter as well. As it happens on all our devices I checked on my PC and the printer settings and both are defined in letter format. I had this app on my phone and previous long phones without any problems. What is the problem?
Hello!
Were you able to see these options on the HP ePrint app?
If not, just select the first file you want to print then you will see an icon gear on the upper right. This should be the printing preferences option. If you are able to find that you can change the size of the letter (8.5x11) paper.
Let me know if this helped.
Tags: HP Printers
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