Office Jet Pro 8600: office jet pro 8600 clear the display

I have an Office Jet Pro 8600 and need to know if there is a way to fix the screen faded. You don't see the options like print, scan, fax, tools...  It isn't that I know where they are and who's who for the most part.

In addition, scanning is not clear.  Everything is faded.  However, it still prints and faxes by a fine.  I hope I don't have to buy a new All In One Printer.  I finally got most of the glitches and tricks when I have a problem with it.  Is it possible that there is a light bulb needs to be changed or something?  I appreciate your help & feed back as soon as possible.  I use in an office on a daily basis.

Kind regards

Meredith

Hey @mere4340,

Welcome to the Forums of HP's Support.

I see that you have some problems with the copy and see the display on your Officejet 8600 e-all-in-one printer. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once it is, while the printer is on, remove the power cable at the back of the printer for one minute.

If after the above, that you can't always see the screen or copy clear, the printer needs to be replaced because it has no replaceable bulbs in the scanner or the display. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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