Office Ko missing update in the updates installed, but Windows 7 says it is installed.

One of my users knew a bug in Microsoft Office 2010, so I installed the good Office Update KB3085604.  Unfortunately, the user still knows the problem of Microsoft Office so I decided to check to see if the update was successfully installed.  When I go to "View installed updates", the KB3085604 of office does not appear. I tried to type in the Installed Updates research and he said: "no items match your search.

What is strange, is that if I try to re - install the update, it says it's already installed and if you check the update history, it says that it has been installed. But even once, it does not appear in the installed updates.

I tried to uninstall the update through command prompt using the wusa uninstall and it said that there is no such thing as the update. The computer running Windows 7 32 bit SP 1 and we use Sophos Endpoint Security. Maybe Sophos has played a role but other users of Sophos have been able to install this update without any problem. Any ideas what is causing this error?

Trying to repair Microsoft Office 2010.

Select Start, Control Panel, programs and features. Place the cursor on Microsoft Office 2010, right-click, and select Edit. Click on fix and continue. When it is finished, restart your computer.

Tags: Windows

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