OfficeJet 4360: Hp officejet 4360 does not print but all the test prints come out perfect

All of the test pages come out perfectly, but when I try to print a document, it will pull the paper through and seem as if it will print but the page comes out blank. Then, in a software, I for planning, when I try to print, it will print the form without the personal information that I entered into the form. Any suggestions as to what can happen and how to fix it?

You have been correct is the question.  I'm actually the 4632.  All the test pages are out happening without any problem.  I did all the checks, including levels of ink... actually, what was the first thing I did.  Well, when nothing else was not working, I decided to install a new black ink cartridge.  That was the problem.  As simple as that.  Thank you for your willingness to help.

Tags: HP Printers

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