OfficeJet 4500 all-in-One Printer G510h - can't scan using the printer or HP Solution Center
When I tried scanning document/image of my desktop with the use of the HP Solution Center, by pressing the button scan, printer/scanner does not react but simply go back to the home menu. I've tried a few things: reinstall the printer driver, restart the computer, unplug and turn on the printer, but it's the same thing happens again. When I tried to scan the document/image directly from the printer/scanner, the following error message appears on the HP Solution Center:
"An error has occurred with the HP scanning application. Try the following steps after each step, try to scan the image.
-Restart the program
-Restart the computer
-Reinstall the HP Photosmart software that came with the device. »
However, there is no HP Photosmart software supplied with the unit.
Please perform the below mentioned steps that should solve the problem.
Click START > computer > C: > Program files > HP > Digital Imaging > Bin > right click on hpscnapp.exe, and then click SEND TO OFFICE.
Back on the desktop, and then double-click the shortcut icon hpscnapp.exe , he would open the interface to start scanning.
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Tags: HP Printers
After running a HP Officejet 4500 All - in - One Printer - G510g two an old notebook Windows XP and 64-bit computer laptop, an ASUS Windows 8, subsequently updated article 8.1; I am now trying to install it to run from a laptop Toshiba Satellite NB10T-A Windows 8.1 64 bit, but without success.
The original installation CD does not provide an installation but start up (probably because it is only compatible with Windows XP and 7.
The site www.hp.com offers a download a driver for the printer to Windows 8,162 bit. Sounds to download very well. Unpack the file, said he set up, but in the end, the driver is not available.
There is no option to uninstall, in Control Panel of configuration/Printers/software control panel.
Without that driver, the system Windows 8.1 recognizes the printer and allows the simple printing applications of ffrom. However, it is not possible to use scanning options, which gives the error message that the driver is not available. HP or HP Document Manager Solution Center are installed.
I tried printing HP and doctor Scan. It recognizes the printer on USB link, said that lack of drivers, downloads, unpacks and installs the drivers. But the printer icon in the control panel of configuration/Printers continues to have an alarm icon indicates that the printer is still missing drivers.
I also tried installing HP Printer Wizard. The result is similar.
Please tell us how I can install this equipment scanning options and make sure that the machine is compatible with 8.1 64-bit windows.
Dear Rainbow 7000.
Thanks for your help. I tried following your instructions - remove all files HP, starting in minimal mode, downloading and installing new. Also tried to disable the antivirus scanner. But in vain. The drivers scanner has not been installed.
The 64-bit Installer driver downloaded, but did not complete installation despite the night running. Looking at the processes running in the Task Manager, the name of the installer is for a 32-bit Installer (see the screen attached capture). Could be the problem?
After trying various alternatives to the procedure, I gave up and downloaded the base driver HP Officejet 4500 m G50g Corporate Edition 14.0 (link http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110155-1&cc=pt&dlc=pt&lc=pt&os=4158&product=3919449&sw_lang= ). This download is recommended only for the professionals, which I am not - but nothing worked.
This driver installed fine. He recognized the printer and scanner. The printer and the scanner properly. The menu shortcuts also work as previously.
It looks like so there is something wrong with the installer 64 bit full feature software and driver. The solution for the other wil the same problem is to try the base driver - although it is for the professionals.
Thanks for your help, and I hope this will help other users.
Have a happy new year.
Screenshot of the name of the installer:
Win 7. HP Officejet 4500 all-in-One Printer - G510g does not print e-mails generated by yahoo my Yahoo or att.
* prints the header only. OK, Juno & Hotmail prints. Have tried to reinstall the software to print, etc..
I'm sorry you have a problem with the printing of Yahoo.
See if you can print from another program, such as, (firefox, Safari, etc.).
How can I find which edition of drivers I have download for my 4500 since there are different versions G510 (a, h g - n, etc.) and that there is no such index on my printer in order to avoid malfunctions?
My serial No.: (deleted content)
My FPU No.: CB867-64001
Welcome to the HP Forums!
I understand you're wondering how to know which driver you need for your HP Officejet 4500 printer. I'm happy to help you!
Please see this guide How can I find my model or printer number?
If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.
I hope this helps!
Stampante Ho Una HPofficejet 4500g510g,.
by the prima volta ho usato stessa cartucce Originali my ricaricate...
Can Dell... MENTRE lampeggia it pulsating; Sul display e camera Che sta esguendo Dell MA closed... no fa niente!
Ho tried ha resettarla... iniziando at Una focopia, sul device display "in copia" ma no lo fa...
riceve i Comandi dal calcolatore, not li can...
E ' da 4 anni Che C ' e Ho, quindi senza Assistenza...
No Yes Cosa Posso fare...
If you are using HP original cartridges on your Officejet 4500. Have you tried to clean the contacts of the cartridge and the contacts on the printer?
More details in the link below...
I have a "HP Officejet 5610 All in one printer" running Windows XP Home edition (32 bit).
I tried to print a file that I had been sent and the printer began to print very slowly (one line / 5 seconds). At the end of the document, which had been printed was a load of rubbish! The next print was ok and printed at normal speed. BUT now, whenever I try to "Scan" a document using 'Microsoft Scanner and Camera Wizard', the 'Wizard' can take up to 1/2 hour to load when it is used for the scanner. If used for the camera the Assistant immediately.
I downloaded and installed the latest HP drivers and still have the problem.
Is there something inside the printer [ROM?] that can be attacked or is this a rare case to be an error of 'material' with a four year old unit. It is interesting to try to have it fixed or can I get a new camera? If so, which is recommended for a system of "consumption"? -Many thanks.
I would recommend printing HP and the Scan Doctor running. It is a quick and simple tool that diagnoses and solves many problems of printing, scanning and connectivity. See the link below for more information on how to download, install and run this tool:
I would like to know if this helps or not.
does anyone know if the hp 6210 xi all-in-one can be converted into a wireless printer as well as a wifi network can access and mobile devices?
The HP Officejet 6210xi is one USB printer, it does not offer nay network connectivitu and along such a is not supported.
You can find the printer specifications below, as listed in section system requirements only a USB port is available for the printer:
Please can someone help provide me the driver for hp officejet 4215 all in one printer... I have tried severally to download from the Hp support center but no luck... Thank you very much
Original title: DRIVER of PRINTER
HP print driver printer - install and use the built-in WindowsThis document is for HP printers that do not have a driver of HP full features for Windows 10, Windows 8, Windows 7, or Windows Vista.If a full features of HP driver is not available for your printer, you must install the print driver built-in. A complete driver functionality for one or more versions of Windows is not available for your printer, either from the CD that came with your printer or the site HP Web.Where is the download button? HP print driver is integrated into the Windows operating system or installed through the Windows Update function on your computer. You don't need to download anything from a Web site to print, scan or fax.See the frequently asked questions in this document for more information, including how to scan using this driver.
After a recent update of Windows 10, my printer has stopped working. The message is that there is no driver. I tried to download the software from the website of HP and installation, but nothing changes. Copy and scan from the printer functions still work, but I can't print anything my file or on the Web.
Thank you for visiting the Forums from the HP Support! Good day. I understand that you are looking for help with your printer that does not print after an upgrade of Windows 10. It will be a pleasure to help you here.
You did your little comments and research before you post your question in the forums of HP. Kudos to you for this. You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.
First, to help you better and for more clarity, please let me know if you get an error message when printing, or it just doesn't print at all?
Some links that might consult to try to resolve the problem:
I hope this helps. I would like to know how this happens. I hope that the problem is solved without
disputes and the unit works very well. I'm always here for you help. Please reach out at any time.
Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.
Take care now and have a wonderful week ahead.
I recently bought a HP Officejet 4630 all-in-one printer, and it automatically cancels the work in the middle of printing. The computer I use is a dv7 HP Envy with 64-bit Windows 8, and I print on a wireless network connection. My computer receives an error that HP Officejet 4630 series could not perform printing and the printer just says Cancel. I tried all the steps in the sections troubleshooting, both printing and network connections problems. I've uninstalled and reinstalled the software several times, I created a manual IP address and everything, but nothing seems to work. It seems also that the issue when using HP ePrint. It occurs in all sorts of programs and formats such as word, pdf and html. Unfortunately, I did not receive a USB cord, I can't see if that will fix the problem at all. I hope someone can help me with this, otherwise, it is obvious that there is a problem with the actual printer, I have had and I have to return something else.
This is how I fixed it:
- Find out what IP address, is that your printer uses.
- Go to control panel, then click "View devices and printers."
- Look for your printer right click.
- Click on "Printer properties" and a new screen opens.
- Along the top, you will see some tabs. Click on the one that says "Ports".
- Click on 'Add Port '.
- Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port". A new screen opens.
- Click "next".
- Type the IP address of your printer, and then click "next".
Your computer should find your printer.
Click 'Apply' and your printer should work fine.
I have a HP officejet J6480 all-in-one printer. The screen is blank and there is this little yellow light flashes on the Cancel button. I can not print or fax anything because the screen is empty. Since the light started to Flash the entire printer has not worked. Can someone please HELP! : womansad:
Well, if you haven't tried this and then create a coercive power reset:
Do not activate the wide (although you can), remove the power cord at the back of the printer. Wait at least 30 seconds, then reconnect the power cord to the printer. Turn on the printer. If that clears up the flashing light/white screen, then try printing etc...
If this is not the case, see if something visible is originally the error state such as paper jam, odd items in the printer, nothing fancy. Also try to plug the printer directly into the wall outlet as opposed to a look/power surge Strip, or even try a Jack in another room if it is not successful.
Recently, I tried to use my 4500 want to print photographs, using HP Premium Plus Photo paper. Each attempted printing resulted in the printer telling me that there is a paper jam. I would open it upwards, remove the paper (which has never been really stuck - just looks like he started getting into the printer and stopped) and try again... Paper jam. I don't have the paper in the tray - went out my plain paper. I am able to print correctly on plain paper, but it won't take photo paper. Any ideas on how to solve this problem?
Welcome to the Forums of HP Support!
I see you are trying to print a picture on your craving 4500 All in One Printer and it keeps blocking. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
Looks like there could be a problem with the rolls of paper, print settings, or the paper tray.
Please work your way through this guide to see if you can solve the problem, a 'Paper jam' error on HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.
Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
You have a photo that you can try to make a copy of, as a test? It would be to help eliminate the printing as the cause.
Please make sure that the paper type/quality settings are correct, for more information, please see this guide. HP ENVY 4500, printer Deskjet 3540 - change the Mac OS X print settings.
In addition, if you have access to a Windows computer running Windows 8.1 or earlier, it is an update of the firmware available for your printer. HP Envy 4500 series firmware upgrade to improve the performance of the printer.
If you have completed all the above steps and your product still has a problem, service the product.
Contact HP for service in all countries except Asia-Pacific.
First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
Cost of repair out-of-warranty printers may apply.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.
Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
HP Officejet 6500 all-in - One Printer does not scan for Windows 7 and HP Print and Scan doctor says 'not imaging' & send error message 8, [1.0,-2147221498)] - I reconnected my officejet drivers reinstalled, etc & nothing works. I looked for help & tried repeatedly, & am willing to renounce HP.
Thank you for using the HP Forums.
You can try this alternative solution to Scan:
HP extended Scan
Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.
Let us know if it works.
original title: my HP Officejet J3680 all-in-One printer prints sometimes and then stops. What should I do?
My printer was out of paper before I have had already sent a message to print. Bllinked, meaning light that he was in the paper. However, when I added the paper it has stopped printing all together. This has happened on various acassions. My printer, HP Officejet J3680 all-in-One, has only six months. In addition, it only prints a copy at once, although I ask several copies. What should I do?
You can see in the Forum of Support HP
HP printers and all-in-one
Also have a look at these tutorials:Printer in Windows problems
The tutorial consists of 3 parts:
Check the hardware
Step 2: Use a troubleshooting tool
Step 3: Update drivers
Application Microsoft Support Fix It:
Try this Windows tutorials:
It consists of many themes that you can click and read the tutorials.
There also an Fix It application
Here is the main link with: Support for Windows
Technical problems of Vista and troubleshooting - printing
I have an Officejet J6450 All in One Printer. I only use the new HP cartridges (not renovated, manual not refilling). I installed a 74XL into the printer about a month with expiration of 02/11/2014. It is still more than 1/2 full and very well printed yesterday. Today, without apparent reason, the printer is saying that the ink cartridge is not supported by my printer... it is evil. I tried a reset (3 and the # and when it does not 6 and the #) unplug him and by plugging it in. I also removed the cartridge and tried both resets and then put it back in and still got the same error message. I cleaned the print heads with a coffee filter and distilled water and tried the reset with unplugging and plugging back. That didn't fix it. Also, I deleted all of the permits from the hard drive and reinstalled the drivers and all updates (which I am automatically in any case, if the printer was already updated yesterday). That didn't fix it. I have tried everything and can't get this stupid to work printer. I spent hours and hours on this. I put in a new cartridge and it seems to work now, but I don't want to lose more than 1/2 full cartridge with no recourse. I am a mother of 6 and the ink is very, very expensive, and what happens if this happens again? Someone at - it ideas? Any help would be appreciated.
Sounds like the cartridge has failed, because its guarantee until 2014 I would contact HP telephone support. Can you please let us know how you get on?
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