OfficeJet 4500 Wireless - MacBook it installs with USB, but can't find it on the network

Help! I just bought a new MacBook (OS 10.6.4) and try to use the HP Officejet 4500 Wireless with it. I bought the printer a month or two ago and it has been implemented on my wireless (a Netgear - WNR2000 router) and works very well with my old iBook G4 and the Windows PC at home. My new MacBook is connected to the fine of the Internet, but when I went to use the printer, it seems to install ok, make settings IP etc. of the printer on the network, but it's not far past. He says that the printer is "unreachable" or some such nonsense and refuses to see it on the network. I tried both with and without the CD installation, and after you have uninstalled the software HP to uninstall and reinstall in the system of preferences--> Print and Fax settings. But he only sees the printer if I connect it with USB, which goes against the reason for which I bought it.

I ran the software update and it has found a new version of the software to download to the printer when connected via USB. But there seems to be no way to convince him to find the printer on our network wireless

Any ideas?

-Mary

Wow - I solved the problem. How ridiculous of a solution is that?

I saw a mention on another Board need to have a SSID for the network of less than 6 characters/letters to get the Mac to work with some other printer/router configuration.

So I tried here - since I had a network SSID of 7 letters.

(1) I went in my screen to config the router and changed my SSID to one that was only four letters. I also took the static IP address for the printer, I had just set up (so for those of you watching at home, ignore my comment on this tactic, it was a herring!) leave the settings as they were before I ate with it.

(2) I then restarted the router, the computer and the printer.

(3) I first put in place the new SSID on Mac (change the SSID of the router to the old password only left, so it was just a matter of returning the password on Mac, when it entered into the 'new' network). I checked this by seeing in screen config the router if the Netgear now he showed in his list of connected devices (it wasn't before, and I was suspicious that he was some other weird problem, if the Mac has used the Internet very well). He did it!

(4) then I used the front panel of the printer to go into Options--> Menu Wireless--> Setup Wizard and configure the printer again on the new name of the network SSID. Then I went to the Options--> Print the report--> Config network. It would therefore be to print a page giving the State of the connection confirming that it was the network.

(5) then I went back for the Mac and use it again the screen of the router config I confirmed that now the printer was also showing up on top of the screen of connected devices (it wasn't before, now she and Mac have been listed!). Then I opened system--> print and fax preferences and tried to add the printer again. This time he finds immediately on the network (using the so-called Hello?), and since I already had the software update (using the steps suggested above) that she already had the correct printer software to use. Wireless printing fine now... After all this noise.

So, apparently, PrintDoc, you need to add a small little by this spiel you gave me above - to install a printer wireless on a new Mac with a working wireless network (at least one with a Netgear WNR2000 router), the SSID of the network should really be only a couple of long letters (4A worked in this case but not 7). Why, I have no idea. Ridiculous, like I said.

Thanks anyway.

I hope this discovery helps someone else too!

-Mary

Tags: HP Printers

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