OfficeJet 4620: Hangs of HP Officejet 4620 e - all - in - one

Recently, the printer showed a message on the screen saying "use switch to turn the printer off. The printer does not have a press button. I can unplug the unit and it seems to do normal start when I plug it in but returns the message and it crashes. It will stay like this for hours or days until I unplug the unit. After that I had plugged in I was able to hold the power button and get it into the stop. After being off, I press the power button and it came back but once more posted this message and hung.

It does not what whether the computer when it is connected via a USB cable. It seems that I can press the power button and it will fit as long I have before tap the blue wireless starts to Flash. After that it will not respond to any key.

Please notify.


Hey @clevbucki,

I see that you have some problems with an error message on your Officejet 4620 e-all-in-one printer you can not delete. If the message is related to a bad power off of the it sounds more like you have a problem with the buttons on the printer. The only thing that could be done would be to replace the printer. You can contact HP support by clicking here and filling out the form below.

I hope that you are able to get this resolved so that you are able to resume printing.

Tags: HP Printers

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