OfficeJet 5741: 5741 used printer officejet print from 1 calculation

I just bought a new 5741 Officejet all-in-one software installed on HP Envy with windows 10 update, printed fine the first day. Later software installed on computer 2, a laptop - prints fine - but now it will not print the first

I installed the software on the computer. the printer seems to work very well using the touch screen on the printer itself.

When I try to print something, it will not show stuck justgets - a print preview or anything like that. When I tried to solve the problems through devices, it does not show the printer as a device installed; but it will not add the printer either.

Any suggestions?

One else had these problems?

Hi @mainemom,

From your description, I understand that you can't print from the first computer you have installed the printer on even though you could when you install everything first. I am convinced that I will be able to help you find a solution, and I ask only that pay you it forward. When solve us the problem, I would mark you kindly post as accept as Solution so that others have the same or similar problem can find what worked for you.

According to me, at this point, the best approach is to run printing HP and doctor Scan because if it does not solve the problem, he could at least help to identify the root cause and point us in the right direction.

Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

 

Tags: HP Printers

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