OfficeJet 6500 driver download error

Use an officejet 6500 E709N on Windows 7 64-bit OS. Used successfully for a long time, but recently had problems with the printer 'offline '.  Had to uninstall/reinstall printer every two days or more.  This time, I uninstalled the printer and the HP devices to see if I could get that remains online.  Had to print, but the scanner function does not work.  Uninstalled the printer as a device, and then uninstalled the HP software.  Downloaded all the drivers, extract the files, click on "install a wireless printer.  Error message: "the system cannot find the file specified."  Cannot cross this message to proceed with the driver installation.  Any ideas?  Now, I have a printer that does not print or scan!

Hi grammernine,

I understand that you have uninstalled and reinstalled several times, and you know a problem get the software reinstalled. I want to help you with this. I suggest starting with the installation wizard HP Print created using Windows 7, Windows 8 download Windows 8.1 users and install the newest and most appropriate HP software solution for its HP printer.

HP printer install wizard for Windows

If you are unable to install the software after running the Setup Wizard to print correctly, I suggest following the steps below.

  1. Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose to save money, save it on the desktop > HP Officejet 6500 Wireless all-in-One Printer - E709n Full Feature Software and Driver
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the Util folder
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have a not HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

Tags: HP Printers

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