OfficeJet 6500 E710n-z: cannot delete printing what, constant error message

The printer has stopped working since this one file is stuck in Quebec and cannot be deleted.  I tried to restart the print spooler, but which also failed.  I use this on a wireless network with my laptop.  The printer works correctly when it is used with other computers in the House.

Hi @sez67,

Try after HP print and Scan Doctor below by selecting the difficulty of printing:

http://ftp.HP.com/pub/Printers/hppsdr/HPPSdr.exe

Can see a difference when done the tool?

If this isn't the case, it returns a specific error?

Tags: HP Printers

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