OfficeJet 6600 causes computer fails.

Occasionally, when you print a document from my computer it causes my computer to crash.  Print assignments are completed.

The computer must enter into a mode of recovery with reset.  Fortunately, no data is lost.   don't have any computer falls down otherwise.  I use MS Windows 7 Home Premium 64-bit.  The printer is connected to the computer USB.  This problem has happened about 6 times. Computer and the printer have been purchased less than 2 weeks ago.

Hello

Please make sure that the printer connected to a USB 2.0 to the PC and not ato a USB 3.0, just like the HP product is not compatible with USB 3.0.

Also make sure you have the latest USB drivers installed on your computer.

It will be useful,

Shlomi

Tags: HP Printers

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