OfficeJet 6700 new Premium of evil with the ink cartridges... message arrives they are damaged

No product serial [under the direction of privacy] # CV078A

Setup of cartridges ran out of ink.  Bought a combo pack and replaced all of them at once.  Regularly we would get a message that one or more cartridges have been damaged.  It would remove the one at once and reinstall and it works again for a while, then the message would get back to the top.  After several types of this problem we started to replace each cartridge one at a time to try to isolate the damaged cartridge.  No luck.  Now we have two complete sets of ink cartridges and it still gives the message that a cartridge is damaged.  New message today is that transport of ink can not move and we should remove the obstruction and try again.  There is no obstruction.  When we close the door to the box the cartridge carriage move and made a loud BANG.  Looks like it moves to the left.  Then it will pass through its preparation and the message arrives that the one or more ink cartridges are damaged.  UGH!

Since your printer is under warranty I think contact you HP.  The coding Strip is fragile and it would be better to replace professionally if it was an option.

Tags: HP Printers

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