OfficeJet J4540: Windows 7 not recognize Officejet J4540 fax

I just got a new 780 Optiplex Dell running Windows 7.  I tried to install the HP Solutions Center, but got the message that it was not supported on Windows 7.  I downloaded the HP Document Manager as the new software.  I can scan from the Officejet J4540 and print, but the computer does not see the Officejet J4540 as a fax.  Officjet J4540 is connected to a phone line and is capable of the fax as I have to fax directly from the printer console.  How can I get the computer to see the printer as a fax device?

Thank you in advance.

JSP

Hello! Welcome to the @jsp56 forums

I read your email about how you are facing problems with the installation of the printer software on your Windows 7 system, and I'm hoping to help!

You will not have an installation disc to install the printer on your computer, you can download and run the installation compatible with Windows 7 here:

Driver and HP Officejet Full Feature software

After properly installing the software, you should have your return fax options!

I hope this helps, have a great new year!

Tags: HP Printers

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