Windows does not recognize the Publisher or publisher certificate (Norton)

I tried to install an update to Norton (360.5) and windows did not recognize Norton/publisher certificate.  Norton contacted and they spent about 3 hours trying to install the update and concluded that it was a windows problem and said I should check through windows.  Suggestions?

Hello

Start the computer in a clean boot state, and then check that the date and time are set to the correct day and time.
Reference:
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/windows_date_update_time.mspx?mfr=true
http://support.Microsoft.com/kb/310353

Tags: Windows

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