Officejet printers with 2nd undetected paper tray

If you happen to run across the following problem with tray 2 not detected on your Officejet printers, try the following steps that should help solve the problem.

(1) turn off the printer

(2) pull tray 2 completely out.

(2) turn on the printer without 2nd tray

(3) turn off the printer

(4) install 2nd tray

(5) turn on the printer

Try the steps I provided below and let me know if this worked for you. My current setup for premium 8600 goes like this.

The PC printing: tray 2 is set as default Type on paper: plain paper

Copy of the printer: tray 2 is set as default Type on paper: plain paper.

Tray 1 contains photo paper, tray 2 contains plain paper.

This way when I print from the PC it always pull out tray 2 unless I select manually 1 tray to print photos. The same for Copies, when I make a copy he always starting from tray 2, unless I manually select to pull from Tray 1.

Tray 2 as the default value for the copy configuration steps

1. press on copy

2. tap on settings

3 change the Type of paper in paper-regular

4 change Select tray 2 tray

5 scroll and select set as new default.

Press home to return to the home screen. Press copy, tap Settings and check if Select tray is always tray 2. The current version of the firmware on my printer is CLP1CA1136AR. You can check your firmware version by printing the printer status page in the Setup Menu.

Let me know if it worked.

Binary_Zen (an employee of HP)

Click the White Star of Kudos to say thank you
Please check accept as Solution if it solves your problem

Tags: HP Printers

Similar Questions

  • OfficeJet 5740: Extension of the paper tray

    Hello

    When I turn on the printer the extension of the paper tray (the status bar that supports the printed pages) opens automatically. Must also close automatically?

    Kind regards

    Hello

    Unfortunately, you have to push it away manually.

    Kind regards.

  • OfficeJet 5740: Photo off error paper tray with the paper loaded

    I'm having a problem with printing from my laptop. It is said there are more photo paper, but when I print the same photo from my phone via the remote application it prints very well. Is there a software with the laptop problem perhaps? Help, please!

    The doctor print and scan did not help, but I deleted all the programs and reinstalled to get the problem resolved for now. I cross my fingers.

  • HP OfficeJet Pro 8740: switching of paper trays

    I wonder if there is a way to pass using Tray 1 and 2. I would like to keep the legal paper in tray 2 and regular letter paper in Tray 1 format, but can not find a way to select the tray 2 when I want to print legal size documents.

    Hi @apiscopo,

    I just wanted to stop and share my own suggestions for you want to print legal size of tray media your Officejet 8740 2.

    After checking the specs of the printer, you cannot load and print from legal paper in tray 2, and just plain paper is an option.

    The printer's specifications

    I know that's not what you want to do however, I hope that helps answer your question.

    Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

    Have a nice day

  • OfficeJet 611O with error jam paper-can not get error to Clear

    I have an Officejet 6110, which gives paper jam error that I can not solved.  There is also several clicking abnormal and whirring noise.  I followed all the steps on the HP site, http://support.hp.com/us-en/document/c00107909troubleshooting.

    The problem persists.

    I am running Windows 7 64 bit Edition home premium.  The interface with the printer is through windows resident drivers.  Windows 7 wouldn't let me install the HP drivers.

    Is there anything else I can try to resolve the error, or is my irreparable printer?  It is useful to take a center of repaired it be evaluated?  The printer is at least 7 years so I will not be surprised if it's just pulled and I need to get a new printer/scanner.

    Thanks for your help.

    All,

    I got my printer working.

    I had searched carefully for paper stuck somewhere and couldn't find.  I did a cleanup to include possibly with "Air-in-a-Can", does not.

    Another poster mentioned that her husband had taken their printer to the garage and blown it, persumably with a compressor.

    I do not have a compressor, but I used my shop-vac instead.  I reversed the hose and crevice to condense the air flow.  Blown and brushed on my printer.  It seems to work now.  It must have been some dust or tiny particles a sensor to wingshooting.

    Thanks for your help.

    v/r

    Jeff

  • OfficeJet Pro 8600 Premium - paper tray automatic selection according to the size of the paper

    OfficeJet Pro 8600 Premium, Windows 7

    How to setup the printer such as when I'm sending a legal document that automatically selects the tray 2 (legal paper in tray 2). Tray 1 is the default, with letter-size paper tray. In 'device settings' Tray 1 is set to letter and tray 2 has the legal value.

    Thank you!

    Greg

    Hi Greg,.

    At present, the 8600 does not support this feature of Microsoft. Unfortunately, there is no work around. You must manually select tray 2:

    1 Ctrl + p to open the print dialog window.

    2 Select the printer of desire and click the preference.

    3. go tab paper/quality, then select "Tray 2" on the decline of the Source of the paper in the menu dropdown.

    See you soon,.

    Kimu

  • Color LaserJet 3600n's standard paper tray

    We have a Color LaserJet 3600, who had a problem with the standard paper tray being stuck.  Could not get out until we were able to get inside the machine and press the metal plate that makes up the paper when the drawer is in the printer.  After we got him we found a small piece of plastic broken on the end of the right side of the metal plate that sticks through the plastic side of the tray (see picture).  Someone know where I can get this plastic piece without having to buy the whole set?

    In general these tidbits on the bins of paper, like this one, is not available by themselves. We can check the HP parts store to see if the part is available, but probably it will take to get the tray as a single unit.

    I hope this helps.

  • Problems with the operation of the Second paper tray - HP Officejet Pro 8500 has more

    I just bought a second paper cartridge for my HP Officejet Pro 8500 has more. It shows up on my printer paper tray 2.  However, I can't understand how to go between the paper trays to get items to print from the individual trays.  A choice should not result when I click on PRINT?  Or if I should not be able to set up a default tray for printing on letter size, but be able to change in the other side, when I want to print an envelope?

    I will be happy to help you with this problem.

    The 2nd test is an accessory. It is not downloaded in the drivers. You will need to do the 2nd tray DEFAULT tray for stationery. Go to your settings on the printer. Choose Preferences and go to the default tray.

    The envelopes and any other type of paper in addition to the letter will be put in TRAY 1.

    Let me know how it goes.

  • How to set the media of paper trays if you have the optional tiroir2 on 8600 Officejet printers

    Follow the steps below to correctly configure your paper trays.

    1. tap (right arrow), press Setup, tap Preferences, and then select default tray

    2. Select tray 2 as the default tray

    3. open Printers and faxes

    4 right-click the printer, and then click printer properties

    5. click on the device settings tab

    6. on the screen set the media type you assigned to each tray (example: Tray 1 - envelopes & tray 2 - letter)

    7. click apply, then Ok

    8. When you have an envelope, you print it can pull out of tray 1

    9. When you have a letter that you print it will pull from tray 2

    Hi xor42,

    Follow the steps below to correctly configure your paper trays.

    1. tap (right arrow), press Setup, tap Preferences, and then select default tray

    2. Select tray 2 as the default tray

    3. open Printers and faxes

    4 right-click the printer, and then click printer properties

    5. click on the device settings tab

    6. on the screen set the media type you assigned to each tray (example: Tray 1 - envelopes & tray 2 - letter)

    7. click apply, then Ok

    8. When you have an envelope, you print it can pull out of tray 1

    9. When you have a letter that you print it will pull from tray 2

  • longer the officejet work optional paper tray with the officejet pro 8500 a 7410?

    I just bought a HP Officejet Pro 8500 has more. Can I use the papar second drawer of the Officejet 7410 with it?

    Hi tsemaya,

    No, the contacts are different for each unit.

  • OfficeJet Pro 8600: OfficeJet Pro ePrint 8600 - cannot select paper tray - HP needs to fix this problem

    This is a limitation of the software that HP needs to fix. I bought this machine multifunction largely for two features, ePrint, and two bins to paper. I had released two paper because I often need to print on paper thick and does not want to manually load the cards into the printer whenever I don't want to print on thicker paper. Unfortunately tray 2 is not compatible with card stock so I keep copy regular paper in tray 2 (tray 2 is defined as the default tray) and I keep card stock in Tray 1, which is compatible with cards. The problem and the limitation is when I am traveling and want to use ePrint. Even if my default tray on the printer is 2, which is where the paper is, if I use ePrint to print, HP ePrint by default tray 1, which means that I print on thick paper. This isn't only a problem when you travel. One of the advantages of the ePrint, in theory, is I can print on my desktop at home via ePrint printer when connected to my VPN employers. I've had this machine for two years. It seems that HP would have an update now to solve this problem. So far, nothing. Frustrating!

    Hello @HudsonOH,

    Thanks for posting in the forums of HP and welcome.

    I understand that you are not able to choose your paper tray of your HP Officejet Pro 8600 Premium e-all-in-one using ePrint. I would like to help with this, as much as I can.

    Unfortunately, when you simply send an e-mail to the printer, you cannot change the print settings, because it uses the default settings on the ePrint server.

    However, if you have an Android or iOS device, you can download the HP ePrint app. This allows you to add the printer by ePrint e-mail address and send print jobs when you are not with the computer (need you an active wifi or data connection, however). The application also allows to select print settings if you can ensure that you don't waste card stock paper you loaded in the machine.

    To download the app on iOS, simply open the app store and type 'HP ePrint' in the search bar.

    To download the app on Android, you can open the store game (or game of Google) and search for "HP ePrint.

    Once you have installed the application, you can add your printer via his email ePrint:

    1. open the ePrint application and select OK on the demo screens.

    2. Once you reach the home screen, it will show your printer name, or not find printers (depending on whether you are at home with your printer, or on the go). Select this check box.

    3. you will see a tab at the top that says all, select it.

    4. press on the + symbol to add a printer.

    5. Enter your ePrint e-mail address and select Add.

    To print using the application, return to the home screen and select an item to print one of the options listed. Note: If you are on iOS, you can even add your e-mail information in the application so that you can print emails.

    In addition, you can sign up here for updates on the new firmware and software for your printer, in which case no alternative workaround should arise: stay connected with updates from HP

    I hope this helps!

  • OfficeJet Pro 7740: Office Jet Pro 7740 Recgonition paper tray

    I have tray 2 load paper 11 x 17 and using the touch screen says printer 11 x 17 is loaded in tray 2.

    Tray 2 is not the set HP Preferences dialogue box in paper source Options paper '.  When I try to print using the printer Auto Select on paper 11 x 17 source I ger an error message on the touch screen that the incorrect paper size is loaded in Tray 1.

    I can copy 11 x 17 paper tray 2 tray 2 by selecting from the menu on the touch screen

    Running scan doctor or the restart has not solved the problem

    Thanks for your help

    Hello

    Thank you for using the HP Forums.

    The resource relevant next will show you how to put in tray 2 by default and with the good paper sizes:

    HP 8740 stand (installation and using the 2nd status bar)

    HP Officejet Pro 8730/8740: Install and use a bin by default to 'copy '.

    Let us know if this helps!

  • OfficeJet pro 8600 paper tray slides not well

    OfficeJet Pro 8600, Vista.   Newly purchased.

    It is about the paper tray (and there's only a single tray for the Pro model).

    It is not related to change the paper size, or how to close the tray when in legal size I've seen in a post.

    This tray is attached directly on the surface of the table. When you open and push to close, he rubs too on this surface and is very difficult to open or close.  It will just slip off as my other hp printers.  The friction is causing this frustration.   I have to actually lift the printer with my other hand to remove the bin to.

    Anyone else having this?  How to remedy?

    What a shame of a problem.  Looks like a nice printer.

    Problem solved.  The table of this printer on a material cover.  I placed the printer elsewhere with hard and soft surface.  This seems to work better.  However, not the best slides inside and out, but a lot better.

    conclusion: do not throw a printer on any material!

    Sorry for the inconvenience.

    Solved.

  • HP Officejet Pro 8615: Additional paper trays

    What is the difference between paper trays A8Z70A ad CN548A?

    What one do need me for my HP Officejet Pro 8615 and at what price, please?

    Hello

    HP Officejet Pro 861 x use only printers: Accessories HP Officejet Pro 250 sheets paper A8Z70Atray. You can buy:

    http://www.Amazon.com/250-sheet-tray-for-OfficeJet-Pro/DP/B00JERFGI6

    The CN548A Board is for 860 * series of printers.

    Kind regards.

  • HP Officejet Pro - second paper tray 8600

    My Officejet Pro 8500 Premium printer no longer works. Bought a new printer Officejet Pro 8600, the basic version. Is it possible to reuse the 8500 second tray paper on my new printer?

    I can't say with certainty, but a couple of data points suggest 'no ':

    • The part number for the 8600 Officejet and Officejet 8500 extra paper tray are different.  The Officejet 8600 extra paper tray is the CN548A, the 8500 is CM759A.
    • I have a 8600 Officejet with the additional target bonus and an Officejet 8500 has without the tray extray.  I tried to put the tray on the 8500 a 8600 and it didn't fit.

Maybe you are looking for