OfficeJet Pro 7740: Office Jet Pro 7740 Recgonition paper tray

I have tray 2 load paper 11 x 17 and using the touch screen says printer 11 x 17 is loaded in tray 2.

Tray 2 is not the set HP Preferences dialogue box in paper source Options paper '.  When I try to print using the printer Auto Select on paper 11 x 17 source I ger an error message on the touch screen that the incorrect paper size is loaded in Tray 1.

I can copy 11 x 17 paper tray 2 tray 2 by selecting from the menu on the touch screen

Running scan doctor or the restart has not solved the problem

Thanks for your help

Hello

Thank you for using the HP Forums.

The resource relevant next will show you how to put in tray 2 by default and with the good paper sizes:

HP 8740 stand (installation and using the 2nd status bar)

HP Officejet Pro 8730/8740: Install and use a bin by default to 'copy '.

Let us know if this helps!

Tags: HP Printers

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