Officejet_Pro_8000_A809: PnPDriverNotFound

I get the following recursive WER / events:

Version = 1
EventType = PnPDriverNotFound
EventTime = 131095081920550202
Consent = 1
ReportIdentifier = 8b55ec94-2a3b-11e6-90ff-fcaa142e14e2
Response.Type = 4
SIG [0]. Name = Architecture
SIG [0]. Value = x 64
GIS [1]. Name = hardware ID
GIS [1]. Value = Officejet_Pro_8000_A809 & HPSLP
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=10.0.10586.2.0.0.768.101
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
FriendlyEventName = found no driver software
ConsentKey = PnPDriverNotFound
AppName = software installation driver
AppPath=C:\Windows\System32\DsmUserTask.exe
ReportDescription = Windows detected a new device attached to your computer, but could not find the driver software, but make the device usable. Each device manufacturer typically includes the driver on a CD that comes with the unit or for download on its Web site. Your device hardware ID is Officejet_Pro_8000_A809 & HPSLP.
ApplicationIdentity = 00000000000000000000000000000000

I checked the printer with HP support software and it says I have the latest drivers.

Printer seems to work very well, but curious why I get 100 of these landfills constantly.

Hi @WarningU2,

Welcome to the community of HP.

I understand that you get an error "PnPDriverNotFound" on your HP Officejet Pro 8000. I will do my best to help.

Try running the print HP and Scan Doctor to diagnose and automatically multitask resolution of known issues to solve the problem.

If you still receive the message after running the doctor print and scan, I recommend you try to uninstall, and then reinstall the HP software on the HP site.

HP printers - uninstalling the software of the printer (Windows)

The HP printer installation wizard - find the best Windows using HP printer driver

Please try the following steps and get back to me with the results.

If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

I hope this helps. Have a great day.

Tags: HP Printers

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