OfficeJet Pro 8500 a: 8500 a plug the USB to the PC and wireless for Mac

Similar Questions

• OfficeJet Pro 8500 manually change the number of rings for fax operation

  I have a new machine which has a minimum of 6 rings before it works. My Officejet Pro 8500 has a max of 6 rings before the fax works. If the fax machine starts as the answering machine trying to record a message. It is a disaster.

  How can I maually change the printer to recognize fax obligations to 7 rings or more instead of 6?

  concerning

  Barry

  Good explanation.  The answering machine and the printer do not coordinate what to do when a call comes in.

  There is not a way to change the setting in the printer for more than 6 rings, but in my view, there is a solution to your problem.  Line 1 on the printer port is for connecting to the wall outlet you mentioned.  The port of line 2 is used to connect a telephone or answering machine.  Scans and fax number are transferred to the computer through a direct usb cable or via an ethernet cable connected to a router.

  If you connect the answering machine to line 2, the printer has built in the system so that the printer can decide if the call is for the answering machine or fax machine and act accordingly.  It won't work if the answering machine is connected to the printer.  Why don't you give that a try and let me know what happens.

• OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards.

  OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards. How to change so when doc is printed can be read like a book?

  I don't know where to find and change settings.

  can you please help?

  Thanks in advance

  Anna

  Anna

  There should be an option in layout to "Flip on long edge" or "return on the short edge.  Change this setting to change the orientation of the back page.

  If this does not resolve the problem that, please indicate what operting system you have and the number of exact model.

  

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• HP Officejet pro 8500 a prints the endless stream of white leaves unordered with a character on them

  My HP Officejet Pro 8500 worked until about 2 weeks ago (it's around the age of 3 months).  He started printing constantly (a period that some documents are sent to the printer - I want to be clear, that is not in what concerns the documents ORDERED from any of the computers).  It prints a sheet of paper with a D in the first place of character in the upper left corner, then spit out the paper.  It keeps going until it is out of paper.  The only way to stop it is 1) turn off 2) continue to press the button "Cancel printing" (every 5-10 seconds) or 3) taking the paper.  Of course, it's annoying because while he was in fact trying to print a document (which comes out fine), it must load the fresh paper and lose several pieces so that the printer continues it's freak out before you print our document ORDERED.

  Spent nearly 2 1/2 hours on technical support yesterday - it took 2 hours to MAKE IT CLEAR that the printer was PRINTING ON it's OWN.  Technology has always tried to "correct" the documents I feel (which are very GOOD, as I said).  Finally, I was told that a technician at a higher level should remember-, but looking at it through the forums, it seems that it's an empty promise and no point in waiting for assistance.

  Any suggestions?

  Well, as usual with something technical, my trip was winding and fraught with frustration.  After my post yesterday, I found some other threads containing possible responses.  Thanks, PrintDoc, for your suggestion and I'm sorry but I didn't see in time to try it.  Although I did reset hard on the printer (disconnect while it was expected from one day to the next, then re - plug inside), who had not helped.  The tech had me also unplug the printer, press 16 times, then re - plug again.  These patches did nothing.   Here is what happened:

  See another post about printer problems, the solution was to change the printer port - so I started with that.  I had the printer ports pose problems with previous HP printers, so it seemed a reasonable solution.  Unfortunately, it did not work.  Worse still, it took my printer on the network somehow.  However, the printer still showed that it was connected 'Wireless' (geen light was on, the report states that all was fine)- but the router could not find the printer and the printer would not print.  ARGGGGHHH!

  Then, I tried to re - install the printer.  Although the installation is complete, the printer still wasn't on the network.  I tried to play with the ports - nothing helped.

  Meanwhile, the printer is spitting out unwanted documents.  As a last resort, I put the network on the default printer settings, just to see that if the pages continued to out - they did!  So: I thought it wasn't a network issue, but a printer problem.

  Just like I was losing my mind, the advanced technology of HP called me back (as I was promised by the previous technology the day before).  He said that it was probably a problem of firmware inside the printer and take back to the store and exchange it.  I did (fortunately I had an extended warranty - printer is old and 2 months off the day 30 store the warranty period).  I got the printer at Office Depot and they were VERY nice about exchanging (plug for Office Depot here!).

  I brought the printer home, set up (as you know, that takes a WHILE) and then had to run to an appointment in the evening.  I left, I tried the Test Page and it printed.  But I didn't count this trip as finished!  When I got home, the printer was quiet - no unwanted pages - everything was going well.  However, as I started dinner, I heard it starts... I ran into the office and - Yes - you guessed it - more unwanted pages!

  OK - NEW printer - NEW set up - it was quiet while we were GONE from the House.  WHAT has changed?  I ran through the possibilities in my mind - I was sure I had checked the print spools all the computers in the House, but my son came from is on his computer.  I caught and checked the "Printers" section  Of course, our OLD printer was installed on his system and was probably spoil a new.  Nothing in the spool printing, but the port was likely the same.  In any case, I deleted the old printer and ALTO - him spewing pages not desired STOPPED!

  Why pages continued to get out even after I took the printer offline?  Probably because so many FAKE "impressions" that had built they had not come out yet.  But of course it was not obvious at the time.

  Problem solved with just a little detective work.  YAY!

  I hope this helps someone else out there!

• HP Officejet Pro 8500 prints on the computer starts

  I have an officejet pro 8500 has, when I turn on or reboot my laptop, the printer now says print and will not stop until the entire book is missing. Finally, it stops when you cancelled printing a few times. is there anyway that I can prevent this? When printing it prints only a few digits or letters here and there and he gushed the book quickly. Thanks, Mike

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• Use of printer OfficeJet Pro 8500 crashes with the message "printer busy."

  I have a HP OfficeJet Pro 8500 (909 a) that connects wireless as well to the Terminal Airport and the MacBook Pro, but when you try to print from the MacBook Pro (running OS X Tiger 10.4.11), MacBook Pro print job displays a message "printer is busy, try again in 30 seconds".  Network is configured with DHCP router 10.0.1.1 (gateway) with printer to 10.0.1.2 and MacBook Pro to 10.0.1.3.  MacBook Pro can traceroute and ping gateway and printer, the network printer in the test passes.  HP software is installed and running by USB cable between the printer and the laptop.  No idea why the print job hangs after running?  HP printer was installed from preferences Print & Fax as an IPP printer.

  Hello

  Try to add the printer to print & Fax HP Jetdirect-taking rather than PPI, then check all difference.

• Cannot install Officejet Pro 8500 A910 on the network in my laptop Windows XP

  
  

  Resolved, not resolved.

  I talked to HP technical support. The Officejet Pro 8500 A910 will not install on Windows XP (at least the home edition) when networked through a router. It will install via USB. I uninstalled the program and reinstalled with only USB connected to clear all printer/scanner of network information. Product support claimed it would install through an ether net cable connected between the printer and the computer, but it does little good if you need internet access.

• OfficeJet Pro 8500 a Premium: my printer driver has changed and it's HORRIBLE

  I have been using my HP 8500 a all-in-one with a few years now with no problem.  Day before yesterday, I met a problem: when I tried to specify certain pages of a document to print, I get an error message.  However, if I chose to print the entire document, it would print.  I assumed that my driver to be updated, so I downloaded from the HP website.  WHAT A HORRIBLE MISTAKE IT WAS.  My scanning utility has changed, I can only print even when I choose to print an entire document.  I can't print at all in an Excel worksheet.  I tried uninstalling the driver and re-install.  I DON'T want to network this printer, but now whenever I have try to reinstall the driver, I can choose to connect via USB, but on the pop - up next, it does not give me the option to proceed.  It gives me the possibility to 'come back' or 'jumps' USB connection.

  What the hell is happening?

  Hi @LMKos,

  Welcome to the HP community!

  I hope you have a pleasant experience here.

  I want to help you with driver/software problems that you are having with your HP Officejet Pro 8500 has e-all-in-one printer and your computer Windows 8.

  It seems that your software is may not be installed correctly, in addition to the common issue of 8.1 to Windows Installer automatically update Windows drivers.

  First of all, with the USB cable plugged in, we want to remove all instances of your printer in Device Manager (so when you plug the USB cable back in during the new installation, it will be seen as a new device).

  1. Open your start.
  2. Start typing 'This PC', it will come under results of research. Right-click on computer and select Manage.
  3. Click Device Manager on the left side.
  4. In the main part of the window, locate in the following categories for all HP entries: Bus USB controllers, printers, imaging devices and other devices.
  5. If you see your HP printer in one of these sections, right click and select Uninstall. Keep an eye out as well for all that said device unknown and let me know if you see this at all (these are also well uninstall).
  6. After have removed all entries of HP, unplug your USB key and leave it unplugged. Do not reconnect the USB until you are asked when reinstall us.

  Next we want to remove printers from the printers and devices folder.

  1. From your desktop, or drag from the right to open the bar of charms, or press Win key + C on your keyboard.
  2. Select settings in the bar on the right.
  3. Select Control Panel
  4. Under hardware and sound, select devices and printers
  5. Right click on each icon you see for your 8500 has (even if there is only one) and select remove an instrument, or delete.

  Once this done, allows to make a cleanboot from your computer (this turns off all non-essential startup programs, so if there is another program running that interferes with the installation we can avoid it).

  How to perform a clean boot in Windows

  Once the computer restarts, try to download the HP printer install wizard to complete the installation for you. It will automatically detect your device and install the appropriate software.

  Please reply to let me know if that solves the problem.

  Good luck!

  

• HP Officejet Pro 8500 more Coexistence of USB and WiFi connection

  My printer was working with a direct link to my computer. Since I wanted to print from other devices using Wifi. I activated the WiFi and computer printing stopped.

  These two connections can coexit?

  How can I fix this now?

  Hi there dbspecial, I hope you are well

  I saw your post about wanting to use a wireless and USB at the same time with your Officejet 8500 connection has more. Yes, you can have these two connections at the same time, you will just need to have both installed on your computer and select the correct driver when you print. However, you are not able to have an ethernet connection at the same time and wireless.

  If you don't have the wireless configuration or the installed USB Installer, run the installation or the HP print and Scan Doctor if you happen to be running Windows.

  Here is the link to the drivers: HP Officejet Pro 8500 has more e-All-in-One Printer - A910g drivers

  Have a nice day

• OfficeJet Pro 8500 (A909g) - Configuring the outgoing e-mail profile.

  Hi, I just bought one of the above, and I'm very happy with it.

  Everything seems fine, but my only question is about setting "scan to e-mail".  Although I can put this so it works very well, I have not worked on how to have more than one setting up outgoing e-mail profile.  Is this possible at all?

  Ideally I'd like each employee to use "scan to email" by selecting their own profile on the 8500 and have the scan/email to come from their own e-mail address rather than a ' company '...

  Thanks, and I look forward to any help with this.

  Roll Groover.

  What browser are you using (IE 8, Firefox, Chorme, etc.)?  You can try another?

• OfficeJet Pro 8500 A910 a: the printer screen is locked on the "new cartridge HP installed.

  I tried powering off the printer and reinsert the cartridge several times as suggested. Printer will print from the computer or scan using the computer, but without the homescreen on the printer, you can make a copy or send a fax.

  OK by tapping on the screen of the printer does nothing. It should go to the home screen.

  The Firmware installed in the printer is LRP1FN1231AR

  Just turn off the printer has not solved the problem. I tried severasl times.  I tried a variant and it worked.  I replaced the 2 with the 'old' new ink cartridges. A new message appeared on the screen indicating that the cartridges were more ink.  I then reinstalled the cartridges 'new '. and received a message that "used cartridges have been installed. I then put off the printer using the procedure by the Doc and it worked. After the printer on the home screen appears allowing all features (copy, scan, fax and Apps) to work.  I printed a few pages in color before trying this, so my new cartridges have been used.

• The printer Officejet Pro 8500 a cuts the words on the right side of all pages

  When I try to print a full page the words or the letters on the right side of the page that was cut about 11/2 in. from the edge of the paper.  I changed the layout of the page, but it does not help?

  Thank you for your response. No problem. I'm always happy to help you in the community forum!

• HP officejet Pro 8500 has: print image too large printer cuts the half page out

  My Hp Officejet Pro 8500 has is way big text/image printing and cutting half of the page. How can I fix?

  I've uninstalled and reinstalled the driver, I unplugged and re-plugged, I looked in the settings and do not see where I can change the print size. Any suggestions?

  Hi @lucky33,

  Thank you for visiting the Forums from the HP Support! I see when you print on your HP Officejet Pro 8500 a text is very large, so it prints on several pages. You have tried without success, some troubleshooting steps.

  You try to print a document or an element of a web page? What program or browser you use?

  If you are using a Windows operating system, please try the following:

  1. open an Internet Explorer browser, go to the far right click on the gear icon

  2. Select Print Preview

  3. now along the top, you will see an option to change the size of the page, please make sure that it is set to adjust or 100%.

  4. now, try a test page, the text is expanded?

  Now go ahead and run the HP Print and Scan Doctor:

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know the results.

• OfficeJet Pro 8500 a: printer no longer works after reset wireless network

  OfficeJet Pro 8500 has, MacBook Pro, running the Mavericks.

  For 3 days, when we added a password and blocked our router wireless (modem ATT UVerse), our printer is "offline" print jobs queued, but do not print.  When I go and check it says "printer offline".  Or in the print queue, it is something like "looking for printer."

  He worked briefly when we found a power cord and plugged into the laptop, but will not work wireless, which he did before.    No changes except to repeat password for the network.

  I have the manual and you have turned off everything, then return in the order recommended (router, printer, then laptop).  Always offline.   Can someone please?   Thank you!

  Hello @LindaGrace,

  Welcome to the Forums of HP Support!

  I understand that since to add a password to your wireless router your HP Officejet Pro 8500 has e-All-in-One Printer not communicate wirelessly with your computer Mac OS X 10.9. I would like to help you today with this problem of wireless communication.

  Now, make a change to your network, as an addition to a password or change a password, translates into having to reconfigure your printer on the wireless network. At this point your printer is to be 'blocked' access to your network wireless because of the change you made. To correct this problem, you simply raise the Setup wireless for your printer to "say" the printer network name and password. Once the wireless installation runs successfully all will continue to work for you according to the normal.

  To run the Wireless Setup Wizard on your printer, please follow the steps below.

  1. On the touch screen of the printer, press the right arrow key () to display the second navigation screen.
  2. Press network () to open the network Menu.
  3. Touch Wireless.
  4. Press the Wireless Setup Wizard, and then press continue.
  5. Please wait while the printer is looking for the routers that are nearby. Appears in the menu Select Network (SSID) .
  6. Scroll the list of network names until you find the name of your network.
  7. Tap the name of your network.
  8. If you are prompted, enter the WEP or WPA key. This is the password for your wireless network. The password is case-sensitive.
  9. Wait for the printer to connect to the network

  -Source

  Once your printer is connected to your network again, please try to print. If printing still fails, you need to add the printer to your Mac because of the connection of network new printers. Please follow the steps below to add the printer to the Mac.

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scanand then check if the name of your printer appears in the printer list.

  3. If your printer is already listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the minus sign (), and then delete the printer

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

  5. click Add to add the printer to the list.

  Now that the printer is properly configured on your network and added to the Mac, please try again to print wireless.

  Please reply to this message with the result of your troubleshooting. Good luck!