OfficeJet Pro 8600: questions printerhead

I suddenly got a message on my printer screen: "there is a problem with the ink system. Turn the printer off then on (I also unplugged it, but which did not help). If it persists, call HP. "It did not work, so the next step was to remove the printerhead, then replace it. I did it does not help either. I bought my printer 3 years ago this month. The printerhead is worn? do I need to replace it, or is there another solution.  Thank you, mgelmer1

Hey, welcome to the forums @mgelmer1HP!

From your description, it seems that you have completed all the troubleshooting that is required in order to resolve the "Problem with printhead" error you see, with no luck.

Replacement of the printer can solve the problem, but he also can't. You can buy a replacement print head using the HP part Surfer, or you can call us.

It's a support phone possible may be able to offer you a discount on a newer model, so you might be interested to call him to find out what options are available. What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number

File number and phone number are displayed.

Good luck! I have this information meets your request, please kindly mark your post as solved by clicking on the accept button Solution below.

See you soon!

Tags: HP Printers

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