OfficeJet Pro X476dw: scans are of low resolution

When I scan a photo from the printer to the computer in jpeg format, the resolution is low. Photo 3 x 5 is about 210 kb.

How can I fix this?

What is the DPI setting, to that scanning?

Tags: HP Printers

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    Hello

    I've been using officejet pro x476dw for 6 months, and I realized that I can't scan legal size paper 2 sides.

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    I need to scan MANUALLY?

    If this machine supports 2-side of legal paper scan, are there other ways to facilitate this work?

    I often scan more than 40 pages with 2 faces legal paper...

    Please help me experts... TT

    I heard, Canon and Ricoh offer some disc to make it possible to use software...

    HP offers this kind of software too?... TT

    Hello

    Sorry to inform that x476dw model only support scanning two-sided (2 sides) up to letter size but it support simplex (1 side), scanning up to legal size.

    I suggest you to analyze manually with the help of flat, if you have only a few pages. But as you mentioned above, you often need to scan > 40pgs double face of legal papers. One way is to digitize the odd pages and even pages separately and try to use 3rd party app for example Pdfsam (www.pdfsam.org), basic version is open source (free to use) to merge the 2 files into 1.

    1. Load your stack of documents by normal with the first pages (pg 1, 3... 39) facing upward on the Doc feeder, ADF
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    3. Flip & organize your stack of papers since the last GP from (pg 40, 38, 2) meet in AAD
    4. Analyze the stack of papers in pdf & registered as 2nd file
    5. Start of Pdfsam - use the "Different mix" standard Plugin to merge the 2 scans
    6. First select 1 file by the 2nd file tracking
    7. Select 'Destination output file' and 'Run' to merge to a full "duplex" scanned PDF.

    Refer to https://www.youtube.com/watch?v=WZf50gRzDho for example on the use of Pdfsam

    Please click on 'accept as Solution' if you feel that my post solved your problem and make it easier for others to find solutions

    Click on ' Bravo Thumbs Up ' to say 'Thank you'

  • HP OfficeJet Pro X476dw: Duplex scanning

    I just want to buy HP OfficeJet Pro X476dw, according to this manual printer, this printer is equipped with an option to print double-sided.
    But my question is that it has dual scan or duplex scan option?

    Hello

    Thank you for using the forum.

    HP OfficeJet Pro X476dw is intended for users of the company.

    OfficeJet Pro 8620 and settlement 8630 (comes with 2 bac) also have the option of scanning two-sided you need in the ADF. (NOT the good settlement 8610!)

    Recommends that you consider the settlement 8620 or 8630 rather than the HP OfficeJet Pro X476dw, unless you buy for the use of the company.

    Hope that helps.

    Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

  • HP Officejet Pro 8600 scans appear in white

    Hello

    My HP Officejet Pro 8600 scan correctly, either from the document feeder or the dish. The scans appear almost totally blank, although some weak contours are barely visible along the top. Two computers use the scanner (Mac OS X 10.6.8 and 10.7.5) and both have the same problem. Any suggestion would be great!

    Hi ABverr,

    A hard reset can solve this problem.  To do this, unplug the power cord at the back of the printer when the printer is still on.  Unplug the other end of the power cord.  After 60 seconds, plug it directly into a wall outlet, and then plug it into the back of the printer.  Try a scan.

    If this does not help, I linked a document with measures to correct the problems of quality of scanning.  Click here

    If the problems persist, you can download and run printing HP and doctor Scan.  Click here  Let me know the results.

    Good luck!

  • OfficeJet Pro X476dw: Officejet Pro X476dw will not stay connected!

    I've been struggling with my printer is connected via the wireless connection.  Recently, I thought it may be the firewall and had my disable the firewall administrator (which did not help).  I have several devices working on my wireless network, and none of them (with the exception of the HP printer) have no problem to stay connected.

    Here are the questions:

    • When I am able to connect to the wireless printer, sometimes it says connected but still does not print.
    • Connects and disconnects randomly.  So I go back in the connection process.
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    I did the following, with no relief:

    • Close my entire system (computer, modem, printer and router) and restarted.
    • Uninstalled and reinstalled the printer.
    • Reset printer factory (to start).
    • Recycled turned off and rebooted my router.
    • Confimred my router had the latest Firmware.
    • Ran each diagnosis available through HP and all he says is that it is not connected (duh!)

    My hardware is as follows:

    HP Probook s 4540, running Windows 10 (64)

    OfficeJet Pro X476dw

    ASUS AC3100, RT-AC88U router

    Please respond with any ideas/suggestions.  I really like this printer for my small business when it's working, but at this point if I can't get this resolved fine goodwill that I can't spend more time trying to get it operational.

    Thank you for your time and help!

    Thanks for the clarification!  I'll take a look and respond back!

  • Pre sale question: Officejet Pro X476dw - ink cartridges

    Hello

    I have a couple of pre sale question on the Officejet Pro X476dw - I hope you can help me with.

    I live in Denmark (EU) and in the book loads, it says that it comes with startup ink cartridges (translated from Danish). What these specifications of starter ink contains less ink than normal cartridges don't - if so - no idea how many pages they can produce before they empty?

    As to the number of products: it says CN461A - but to some websites, it is called CN461A #A80 - is this the same printer? And what does the #A80?

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    A: the extra #A80 is probably a regional identifier.  Its basically the same printer but built with some regulation is necessary for your region as energy consumption.

    Q: the ink cartridges have an expiration date. What happens after that date

    A: the ink are deteriorating and are more likely to plug in your print heads and contacts.

    Q: the printer will require new cartridges before it will print anything

    A: not necessarily, but it is advisable to listen to your printers of warning messages

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    R: damage, maybe not the best term.  It would cause clogs in the ink system that will require additional support.  When the hooves can not be erased then the printer may need to be replaced.

    Q: or what the quality of the print is affected?

    R: technically Yes, but the quality will be not noticeable in most cases with an outdated cartridge.  The ink won't be able to apply paper and take a nice full round, resulting in a glance more stained on a microsopic level.  Your concern should be on the maintenance of the equipment.

  • HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

    HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

    Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

    Sometimes spits out a blank sheet of paper.

    Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

    http://welcome.HP.com/country/us/en/wwcontact_us.html

    Can you please post back to let us know how you go?

    Thanks, Ciara

  • Install driver OfficeJet Pro X476dw on Win 7 Enterprise 64 bits without administrator rights

    Hi all

    I have an OfficeJet Pro X476dw for my home office and I would like to use this printer on my company PC. Unfortunately the standard company of Win7 64 bit installation does not come with a set of drivers for the OfficeJet Pro X476dw. Unfortunately my company does not allow installation of company not certified pilots and they decline my request to certify the official HP drivers. So my question:

    is there any driver easily integrated in Windows 7 which could be used to run the X476dw of OfficeJet Pro

    Any advice is welcome!

    Best regards

    EMVH

    Thanks Futoji,

    Meanwhile, I figured out how to fix it for my Win 7 Enterprise 64-bit:

    (1) download the PCL 6 printer with installer driver

    (2) run the Installer (which will fail)

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    (4) kick-off detection routine printer using 'Add printer' > ' add a network, wireless or Bluetooth printer.

    (5) take the printer without specification of 3911 port

    (6) select 'have disk... '. "and will give the driver (path of the dough)

    (7) select HP OfficeJet Pro X476dw MFP PCL6 driver

    (8) test

    It worked for me.

    Best regards

    EMVH

  • OfficeJet Pro X476dw: Of Pre purchase Question: Officejet Pro X476dw

    Choice Magazine (Australia) said that the X476dw of Officejet Pro can print on transparencies. Given that is not the norm with inkjet printers and it does not appear in the list of media in product specifications, I was wondering if this is incorrect?

    Hello

    The following comparison, the choice was wrong:

    http://printers.specout.com/compare/493-768/HP-OfficeJet-Pro-8600-vs-HP-OfficeJet-Pro-X476dw

    Hope this helps.

    Note: My brother-in-law is a HP Officejet Pro X476dw but I do not want to spend $$ to test now.

    Kind regards.

  • OfficeJet Pro x476dw: wireless without the use of a router direct printing

    Is it possible to print directly to the printer without the use of a router?

    Hi Brad,

    Welcome to the Community Forum of HP.

    OFFICEJET PRO X 476 AND X 576 SERIES MFP User Guide said yes

    See Page 118

    Reference:

    All-in-one HP Officejet Pro X476dw

    Click on the thumbs-up Kudos to say thank you!

    And... Click on accept as Solution when my answer provides a fix or a workaround!

    I am happy to provide assistance on behalf of HP. I do not work for HP.

  • OfficeJet Pro x476dw: How can I add fonts to OfficeJet x476dw printer?

    I just installed a new Officejet Pro x476dw all-in-one.  It's a great printer.  The question I have is we use fonts Oswald as the standard of our company and when I try to print this it does not display properly.  I ran reports and as you can see that Oswald is not on the lists of fonts so I think that we must add to the printer.

    My goal is to get fonts Oswald print correctly.  Please let me know what I have to do to get there.

    Robert

    The printer driver may include an Advanced Preferences option to "Send TrueType as Bitmap".

    If selected, this will cause several (rather than one or two scalable) bitmap soft fonts to download, one for each size of font required.

    If there is a firmware issue interpreting fonts downloads soft, maybe it's that this only affects the scalable fonts, not only bitmap fonts, so it is perhaps interesting to try?

  • OfficeJet Pro 8620: HP OfficeJet Pro 8620 scan low resolution

    According to the specifications of the OfficeJet Pro 8620 offers a resolution of up to 1200 dpi scanning, but the scan software offers only up to 300 dpi. How can I scan at a higher resolution than 300 dpi?

    Thank you for your response.

    Hello

    Automaric document feeder allows scanning up to 300 dpi, to analyze higher resolutions, you will need to use the glass flat.

    Place your document on the glass and open the HP scanning software, change the source as glass flat instead the default (use ADF if loaded), then you will be provided with the option to select a higher resolution.

    Kind regards

    Shlomi

  • 8600 Officejet pro 911: scan has stopped working

    My scan just stopped working and givee me a message, the printer is not connected to the computer.

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    Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

    How do I get this reconnected?

    Hello @skybyrd53,

    Welcome to the Forums of HP Support!

    I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

    Step 1: Uninstall the drivers:

    For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

    1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
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    3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
    4. Follow the instructions on the screen to complete the uninstallation of your product.

    Once the Officejet has been uninstalled successfully, please proceed to the next step.

    Step 2: Remove temporary files:

    1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
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    4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
    5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
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    7. Right-click the recycling bin on your desktop and select empty recycling bin

    Step 3: Reinstall the drivers:

    1. Please click here to download the latest drivers for your HP Officejet
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    3. If you are prompted, please allow the download to run
    4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

    Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

    Please reply to this message with the result of your troubleshooting. Good luck!

  • HP Officejet Pro 8715: scan to separate files

    I want to scan a stack of documents with the autofeeder, and each document in a separate PDF file.  Is this possible on a printer HP Officejet Pro 8715?

    Thank you.

    Hello

    He doesn't know how many pages on the first document and the second one... so he can't do the job. There are few options, the following is a good software:

    http://www.PDFSam.org/downloads/

    I usually use PDFSAM ( Split hasnd Merge PDF) divide after a big scan OR to extract a chapter of a thick book. I also use it to combine/merge some small PDF files to a larger file.

    Please download the basic version, it's free. You have to pay to use the other version.

    Kind regards.

  • HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

    Hello world

    I have an Officejet Pro 8600 installed in a Macbook pro.

    After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

    It worked fine with the latest version of 'El Captain'.

    I've searched for scanning HP new version for Mac OS Sierra, but nothing.

    Someone has any idea how to solve this problem?

    TKS in advance.

    Hello
    The HP scanning application is not compatible with Sierra, so you may experience problems.
    Remove the HP scanning by moving it to the trash, then empty the trash.

    Instead install HP Easy Scan below, it will be installed in the Applications folder:
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    If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip

    Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
    Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.

    Kind regards
    Shlomi

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