Officejet6500A only prints the way it wants to print

my printer prints, but not the way I want what he

whenever I try to print in grayscale / black and white, something that has the color... I click the icon of Grayscale / black and white on the page where my photos are... the photo on the screen changes to black and white, but it still comes out in color

say also that I need to print a doc - 5 pages it will print one or maybe 2-3 pages and stop

printer very disobedient

where in the hp screen can I change the settings for b/w

I used to see the option... now I have no thanks at all

Hello katt6,

I see that you have some printing problems with the Officejet 6500 a, print in black and white habit, will not print all of the pages you request, etc. Have you been able to establish these problems?

If not, what is the serial number and model of the device you are printing from?

I would first recommend that you check the printer and device for updates. For the printer, getting the latest Firmware and updates. On the device, in general, under settings there is an option to check the updates.

Kind regards

Tags: HP Printers

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