Offline activation cannot generate a response code

Hi all

I just purchased Acrobat Professional DC2015 12.0 MLP AOO License installed on the connected client to internet but the company firewall does not block the activation process and I don't see option "having trouble connecting to the Internet" during or after the installation so I can't generate "Code request. Please advice how can I activate my product?

Thank you

HI Michal,

* Offline activation works only for CS5 and CS6 CS5.5 products. Online activation is necessary for the creative cloud, Acrobat DC and the subscription memberships.

I will recommend you for the adobe Web sites meantioned in this KB doc. Creative Cloud help | On Creative Cloud Packer whitelist administrator network society for activation can be performed successfully.

Let me know if you are still having a problem.

Kind regards
Nicos

Tags: Acrobat

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