oficejet pro 8500 shows constantly out of paper when the bin is full

oficejet pro 8500 shows constantly out of paper when the bin is full

Hello test3000,

There are a few things we can check on the printer.

1. we need to check the firmware of the printer to ensure that it is up-to-date

2. check if a test page prints

3. clean the rollers.

This troubleshooting article solves the problem you are experiencing and provides steps on how to solve it. Perform the steps and let me know if it helps to solve your problem.

"Out of paper" Error Message and the printer is not looking upwards or the paper feed

Tags: HP Printers

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