Old computer has been wiped clean before CS6 could be disabled. New computer and CS6 require activation series/code number I haven't recorded.

Old computer has been wiped clean before CS6 could be disabled. New computer / CS6 requires the number of series/activation code that I haven't recorded.

How should I proceed?

Sign in to your Adobe account online and see if your serial number is available via the my products.  If you regstered your software, then it should be available here.

Your only hope beyond that would be to contact the Adobe Support via chat and see if they can help you.  Ask them also to reset your activations so that lost installation is essentially disabled.

To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

Tags: Adobe

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