On occasion while gaming, I get a black screen with "Cable no." WARNING.

Possible USB problems

I'm retired and a player.  I play every day.  In may, I started a new game (Diablo 3).  At that time, I also installed a new mouse software.  This is a Logitech M310 wireless and requires a Nano-receiver being connected on a USB port 24/7.

As I started playing back in may, every 7-10 days while I'm in the game, I experience what I call a black screen of death (as the BSOD).  A moment that I'm in the game, then in the second place, my screen goes black and I see the warning "no cable".  I can still hear the game sounds and music.  No matter what I try, I can't restore the connection of monitor.  CTRL-ALT-DEL to bring up the master may work, but not on the screen.  The only way is down/cold power system restart.  I reboot in safe mode and then restart in normal mode.

There is a problem in Diablo 3 (D3), it causes 'stretch' or 'video' stuttering.  There is a program in Windows 7 called Ready Boost.  It allows you to insert a flash drive into a USB port, and prepares the drive to let the game use the extra memory of training, may reduce stuttering/stretching.

I use program flash drive/Ready Boost for about two weeks, now with a flashdrive of 18 GB and a black LAWN known on August 1.  That day I could not recover from the accident and had to take my computer in the store, so they could repair (the computer also let me not use the monitor of my wife so I could understand what was wrong).  Their tech programs could not find no reason for accidents and also could not reproduce them.  There is little to dust in the video card, so they thought it was card gel to prevent burning (but why close the monitor and not the computer, what is true?).

Got the computer back on August 4 and had another black TURF on Sunday 12 August, where I was able to recover and return to play my games.  Then, on Monday, August 13, there was another which I was also able to recover.  Then, on Monday night, when I turned off the computer for the day, he hung up the shutdown sequence, he showed to the closing screen but could not go beyond and trotted in.  Finally, after about 3-5 minutes, I pulled the plug to turn off it (may not have something to do with it, but seems a bit strange - never had it before).  This morning when I turned on the computer, he began immediately with the black SOD - got the standard WARNING This "wireless".  I tried what I could to recover from the accident but reboot several times (after closing) did not work.  I thought that I had to take the computer back to the store, so (while I still had the computer running and screen always telling me no. cable) I pulled out the 16 GB flash on the USB disk - and immediately, opening (after login) screen was displayed, and everything has worked fine since.

I tried the D3 Tech and Bug Forums, and it seems that a lot of other players of similar experience black SOD while in the game.  The only thing in all of this that has something in common (on my system, I will go back and see this post in the forums for others) is the port USB/connections.  The new mouse installed in May when I started playing D3, started black SOD (BTW, never had any problems before this date) which requires the nano, the extra flash drive connector, I installed and the display on the screen when I pulled the drive from the USB port.  There is nothing else that is related to the other.  But, I know to look for the cause and deflagrates solving problems and it seems the program/USB connection is the likely suspect, so far.  I wonder if something inside the D3 runs at some point with the USB program?

I apologize for the long post, but I'm putting everything out there so someone can recognize a problem, I'm not familiar with that.

I have a generic computer built to my specs, by a local company, 2 years ago.  I am running Win 7 Pro, quad core, 64-bit CPU i7 860 2.8 GHz, not overclocked, 8 GB of RAM and a NVIDIA GTX 295 video card. And as I said, I've never had a problem with this computer until May this year. I have it on all day from 06:00 to 23:00 and have enough fans installed to power a helicopter, and clean the entire system (air jet) every 3-4 weeks.

I appreciate that you could help me with this.

Kind regards

Johnny2

Most of the black screen errors are related to the video card:
-Make sure that it gets cooling (that the fan runs and it has not filled with dust/hair/etc.).
-Make sure that the power cord is firmly in place (and that the card is in place in its housing).
-Make sure you have the latest drivers from the website of the manufacturer of the video chipset ( http://www.nvidia.com )

Step 2-update of all drivers on the system, then get all available Windows updates.

An additional step - if make you it work, immediately put a system restore point.  This does not always work, but it is one of a few patches semi reliable for problems KSoD (Black Screen of Death).

Make sure you have all the updates for the game.

Finally, reinstall Windows if all else fails.  Get all the Windows updates available - so make sure you update the drivers from the website of the manufacturer of the device (no Web site of the manufacturer of the PC, no update of Windows with the update function of the driver in Device Manager). Then visit again and again - update Windows until no more updates to date are available.

If problems persist, try another video card.

Tags: Windows

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