On the C855D-13N Satellite cooling system

When I turned on my computer it comes up with a blue screen saying: choose an option, these options are troubleshooting or turning on your pc.
When I click on solve ot brings 4 other options: [*] refresh your pc [*] reset your pc [*] Toshiba utility maintenance [*] advanced options

When I click on refresh your pc it brings here of what will happen (explains what will happen). When I click Next, it evokes the drive where windows is installed is locked. Unlock the drive, and then try again. So I click Cancel and it comes back to me on the first page I was telling you about. If I click on solve again and try clicking Reset your pc also opens what will happen if I click Next and after loading a bit it opens impossible to reset your computer. A required disk partition is missing. So I click on cancel and still once it brings back me to the first page I said talk you if I then click on solve this time I click on advanced options which shows for more options that are: command prompt of repair [*] [*] image of system restore [*] [*] system recovery automatic

When I click on the system restore, it evokes a small box saying: System Restore
With a red circle and an x, and in the box it is said to use the system restore, you must specify which windows installation to restore.

Restart this computer, select an operating system, and then select System Restore. With a close button at the bottom. I click on this button and it takes me to the first page that I said that talk you if I click to troubleshoot, and then on advanced options this time I click image recovery system which also showed a small box that says recreate the image on your computer
A yellow triangle with a black exclamation point in it this box says windows can not find an image of the system on this computer
Set the backup hard drive or insert the final dvd of a backup set, then click Retry. Otherwise, close this dialog box for more options. When I enter this disc, nothing happens it brings back just to the top of the box he bought before I inserted the disc. When I click on cancel, he opens another box, select an image from the system to the top
This computer will be restored using the system image, everything on this computer will be replaced by the information contained in the system image.

Bmr troubleshooting information:
Http://go.Microsoft.com/fwlink/p/?LinkId=225039

It offers 2 options

1. use the image of the last system available (recommended)
Location
Date and time
Computer

2. Select a system image

I can't choose the first option but the second is already selected, but I can't click Next. So I click on cancel, and it brings me back to the first page even once again once I click Troubleshooting and repair automatic and advanced options and it comes up with the windows logo and computer diagnosis and then attempts to fix that fails and displays a blue with auto repair page
Auto repair couldn't fix your pc
Press 'advanced options' to try other options to repair your pc, or "shut down" to turn off your pc.log file: with a * lower buttons and advanced options. I click on the advanced option which brings back me to the first page even when I then click on solve new and advanced options and command prompts which brings to ul the black box, but I know not all internal or external commands.

Please help if possible its also brings error: 0002 when I try to restore with the CD provided with the laptop.

.

You want to recover the computer laptop back to factory settings?
Usually you have two options:

  • You can use HARD drive recovery option
  • Or you use the recovery disc (medium). This support must be created using the Toshiba Recovery Media Creator software preinstalled on your laptop

The Satellite C855D-13N was pre-installed with Win 8 64 bit.
If you have not changed the HARD disk and the recovery partition, you should be able to use the recovery of HARD drive as shown here:
http://APS2.toshiba-tro.de/KB0/HTD1303440001R02.htm
See chapter: Windows 8 / 8.1 Windows

In the case of the disk HARD recovery isn't possible, you must use the recovery but media I m wondering why you received the disc with the laptop usually recovery disk isn't part of the package.

Tags: Toshiba

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