On the phone - Diagnostics section

Similar Questions

• Matching Motog phone with PC Windows7 but not displayed in the COM PORT Section

  HII, I finished my phone of MotoGP with Windows 7 PC via bluetooth pairing. Then I went to change Bluetooth settings and tried to find my phone in the COM Ports Section, but I was not able to find my Phone.I has also tried to add the COM Port for my phone but it did not show in the outbound connection section. Help, please

  Hi Kunal,

  To help solve your problem, please see the answer posted by DominicP on this link.

  Feel free to get back to us if you have other concerns.

• Apple TV / Hue lights have no internet connection (but the phones and computers do) - only disconnect Time Capsule fixed guess?

  Hello

  My Apple TV will sporadically lose access to my iTunes library (despite showing the connection and a signal strong) and Netflix will not play.  My tint lights are not recognized when this happens.  When I restart the AppleTV, then it shows that they are not connected to the internet.  However, my computer and the phone still have functioning wifi in these proceedings.

  The only thing that seems to restore connectivity is when I unplug my Time Capsule (version 7.7.7) and then plug it back in.  Can anyone offer solutions and the potential causes?

  Thanks in advance for your time and help, it is greatly appreciated.

  I don't have a simple answer to why not a quick fix to fix things.

  There are plenty of things you can try. None are guaranteed to fix things... but he is able to increase your blood pressure and make that upset you.

  Then. I need more information.

  What ISP modem or router do you use? Brand and model please.

  Who is the provider?

  How did the TC connected to it? What mode it's in, bridge or router?

  Is the wireless on the ISP router turned on?

  You have an excessive number of routers wireless around you?

  Use diagnostics wireless on a computer to check.

  You never reset the TC at the plant after the update of the firmware?

  If this isn't the case, please do so now. Redo the installation in accordance with the following instructions.

  Universal factory reset

  Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

  NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

  The installer the TC.

  And then redo the configuration of the computer with Yosemite.

  1. the use of very short names... NO APPLE RECOMMENDED names. Without the space and pure alphanumeric characters.

  for example TCgen5 for the base station and the name of the TCwifi wireless. (try to keep names < 10 characters)

  If the problem is using wireless TC24ghz and TC5ghz with fixed channels like this helps.

  2. use all passwords also consistent with 1. but maybe a little longer. IE 8 and 20 characters of mixed cases and numbers... no alphanumeric non-caracteres.

  3. If the TC is router, you can ignore this point. It is only a problem when the TC is bridged.

  If ensure that the TC is always the same IP address... you will need to do this on the main router using a dhcp reservation... or a bit more complex setup by using the static IP address in the TC. But it's important... the IPs derived in all directions when Yosemite do not remember his name for 5 min after a reboot done for poor network management.

  I highly recommend this method on bridge of situation where you have the ISP router.

  https://discussions.Apple.com/message/25135547?ac_cid=tw123456#

  4. Please tell us if your ISP is now using IPv6 as who introduced a new set of questions.

• How can I find the serial number if I can't go to the back of the phone?

  How can I find the serial number if I can't go to the back of the phone?

  Two ways

  Settings - general - or about

  Connect iPhone to iTunes and to see in the summary OR section

  Sign in here

  (1211)

• My iPhone screen 6 is black but the phone still works as the sound goes in and out. I can't restart and have tried several times and cannot reset on iTunes because need to unlock my phone.

  I dropped my phone in a short distance and when I picked it up it the screen was black. However, the sound still works as I changed the switch works for her and he made noises. I also slightly see the apple logo when I turn on my phone and you can see the switch when I try to turn it off, but it is not entirely displayed, I can't see it in very dark rooms. I tried to reset the phone several times using the Lock and Home buttons at the same time and we have tried to connect it to iTunes to reset, but it does not connect due to having unlock my phone, I can not do. Any help would be appreciated.

  Hello CaffNutt,

  Thank you for using communities of Apple Support.

  I see that you get a black on your iPhone screen, even if it is enabled. I would recommend that you take a look at the following article:

  Get help with the screen on your iPhone, iPad or iPod touch

  The first two sections seem more relevant.

  Best regards.

• emptys the phone in 16 hours battery

  Hello

  Last days my Defy will be dead in about 16 hours, I uninstalled all apps I had on it, restarted, but the situation is the same. The use of drums in settings section shows that battery is primarily used by standby mobile phone slowed down, wifi is third at 12%. I also noticed that the battery falls really quickly from half-full to 5% and a short while later the phone will turn off. Is my broken phone or battery? How do I know what eating battery, thanks.

  Try to remove all the widgets to the home screen and restart the phone. My problem has been resolved by doing this. I added widgets back later, when I did not know that the phone is ok.

• Siri can control the functions of the phone

  For about the last week or more (probably since the last update) when I ask Siri to perform tasks that control the phone such as "that the timer, call me back, set an alarm, etc." she said "Sorry I can't do that right now."  A reboot solves the problem temporarily, but the problem comes back shortly after.  When you have learned to rely on Siri to these functions, it becomes incredibly annoying.

  iPhone 64 GB 6s

  iOS 9.2 (13 c 75)

  Hi Macidiot_1979,

  If you are having problems with Siri understand your voice commands, take a look at the troubleshooting steps in this article.  For example, what happens when you turn off the Wi - Fi and order Siri using your cellular network?  Take a look at these steps and answer if the problem still persists.

  Use Siri on your iPhone, iPad or iPod touch

  Help with Siri

  • If "Hey Siri" does not work, make sure that "Hey Siri" is turned on under settings > general > Siri.
  • Could Siri say, "Sorry, I have problems connecting to the network", or "Try again in a few moments." It is probably a problem with the network. Check your Internet connection and try again later.
  • If Siri is not available or responding to questions, see the next section.

  If Siri is not available, or do not understand or answer questions

  After each step, see if you still need help:

  1. Make sure that your iOS device has an Internet connection via Wi - Fi or cellular data.
  2. On your iOS device, make sure that Siri is enabled under settings > general > Siri.
  3. Restart your iPad, iPhone or iPod touch.
  4. On your iOS device, go to settings > general > Siri and turn off Siri. Then turn on again.
  5. Ensure that the microphones on your device are not blocked. For example, if your device has a protection case, remove it.
  6. If you use an iOS device, try to use Siri with headphones. If the works of Siri, get more help with the microphones on your device.
  7. Contact Apple support.

  Happy holidays!

• How can I change the ' available in the ' phone on my apple ID?

  How can I change the ' available in the ' phone on my apple ID?

  Hey there SDG21,

  Welcome to Apple Support communities.

  If I understand correctly, you want to change the phone number attached to your Apple ID. The article below the link provides a lot of information on reliable phone number that is used with two-factor authentication and it will guide you through the update process reliable phone numbers associated with your Apple ID.

  For Apple ID - Apple Support two-factor authentication

  Keep your confidence to update phone numbers

  To use two-factor authentication, you need at least a number of reliable phone to the folder where you can receive verification codes. You can update your telephone numbers of confidence when you do the following:

  1. Go to your Apple ID account page
  2. Sign in with your Apple ID.
  3. Go to the Security section, and then click on edit.

  If you want to add a phone number, click on add a trust phone number and enter the phone number. Choose to verify the number with a text or a phone call, then click on continue. To remove a trust phone number, click on next to the phone number you want to delete.

  So long.

• Some keys on the keyboard does not when the phone is vertical

  Hello

  A week ago, some of my (H & B) buttons do not work. When I press the letters that surround them developed. It's the same thing when I'm doing my alarms (17 hundred hours). Any ideas as to why please?

  Settings > about phone > diagnostics > test > test the touch screen.

• BlackBerry Smartphones can how put out us an emergency call when the phone is locked

  We had new mature 2 days we were... my husband has his in his pocket while he was playing pool.  The door opened and 2 cops came and asked who had that phone number. It turns out that the phone can dial 911 when if locked sound moved around.  The cops were very kind to this topic and said they get about 4 calls a week like that of blackberries.  Someone later told us there is a way to disable it. I looked through the section "help" and can not find a thing... can someone tell me how to proceed? Thank you!!

  You can place the devices in Standby Mode After locking. This will prevent the accidental keys in your pocket.

• The firmware of the phone in CUCM image.

  Hello

  I would like to know the firmware of the phone versions loaded into the cucm 10.5 (or how).

  We want to upgrade to 10.5 of the Complutense University of MADRID and we defined a preliminary tasks. One of these tasks is updating the firmware of the phone with the same version loaded at UCM 10.5 (if possible). where can I find this information? Thank you.

  Kind regards

  Please check the phone section in the following documents, if this can help you;

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/uc_system/unified/com...

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/CUCM/rel_notes/10_5_1...

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/CUCM/compat/matrix/cm...

• New PC, 0xC004C008 activation error, cannot use the phone activation

  Hello

  I had professional retail of Windows 7 on my laptop, the motherboard is dead in and I bought your desktop PC instead, now I get an error of activation 0xC004C008, I tried to call the phone automated system in my country, but he speaks in a language unknown to me, the phone activation is not possible. Please let me know how I can get activated. Thank you!

  Here are the diagnostic report:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - 3TGWH - DJHHJ-C6YWD
  The Windows Product Key hash: bhW/DT05g42Ktxa2mwHRcPWs8F8 =
  Windows product ID: 00371-152-0755335-85247
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7600.2.00010100.0.0.048
  ID: {176F753E-460C-488E-947C-312CAF232881} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7600.win7_rtm. 090713 1255
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

  Other data-->
  Office details: {176F753E-460C-488E-947C-312CAF232881}1.9.0027.06.1.7600.2.00010100.0.0.048x 64*-*-*-*-C6YWD00371-152-0755335-852475S-1-5-21-1999046899-2379163716-212484603to be filled by O.E.M. power O.E.M. American Megatrends Inc.. P2.10 20120730000000.000000 + 0009AB93607018400FE04090409Europe Central Standard Time(GMT+01:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-152-075533-01-1033-7600.0000-2562012
  Installation ID: 006856286532767582291584693914387421389631367461920962
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: C6YWD
  License status: initial grace period
  Time remaining: 43020 minute (s) on (29 day (s))
  Remaining Windows rearm count: 3
  Time to trust: 13/09/2012-07:15:24

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Not registered - 0 x 80040154
  The admin service: not registered - 0 x 80040154
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: MAAAAAEABAABAAEAAAABAAAAAQABAAEAln0mUXrAOKFiNErd2gEOGZot1LP/ypZj

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  ALASKA APIC HAS M I
  FACP ALASKA A M I
  HPET ALASKA A M I
  ALASKA MCFG A M I
  SSDT Intel_ AoacTabl
  AAFT ALASKA OEMAAFT
  SSDT Intel_ AoacTabl
  SSDT Intel_ AoacTabl
  SSDT Intel_ AoacTabl
  ADELINE ALASKA A M I

  License status: initial grace period
  Time remaining: 43020 minute (s) on (29 day (s))
  Remaining Windows rearm count: 3
  Time to trust: 13/09/2012-07:15:24

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• 5.1 Lightroom ceased to import JPEGs of iPhone. The iphone and the images will be displayed, but import said that they cannot be read. This has just begun. Even the phone, IOS and the OS.

  5.1 Lightroom ceased to import JPEGs of iPhone. The iphone and the images will be displayed, but import said that they cannot be read. This has just begun. Even the phone, IOS and the OS.

  The message 'could not be read' indicates you do not have WRITE permission on the destination folder. So, here's what you need to do

  1. The Lightroom Import dialog box, go to the Destination section to the right and make a note of the specified folder.
  2. Change the folder to something else; OR in your operating system, change the permissions on this specific file WRITE permission.

• My phone is representative view of desktop instead of the phone display.

  I created a 'Phone' layout, but my Desktop layout is displayed on my phone.

  What I am doing wrong.

  Thanks for your help with this!

  Eddie

  Hi Eddie,.

  Yes, change the links for page layout should solve the problem with opening on overview of the phone's desktop phone. You may need to clear cookies once the file is downloaded.

  To add the domain name on the site so that you do not disrupt mail service, you must add the domain to the business catalyst site admin as "external dns use" and then point the record for the domain of IP - 54.236.189.61

  Yet here, help name of domain and DNS: quick reference, under the section "external Point hosted domains to your Business Catalyst site.

  PS - The IP address above is specific to your business catalyst site you shared above.

  - Abhishek Maurya

• How can I get the messages appear when sent even if my phone is locked. I only get messages across when I activate the phone

  How can I get the messages appear when sent even if my phone is locked. I only get messages across when I activate the phone

  Settings > Notifications > Messages > display on the lock screen