only one activation of licenses app Ilustrator (cloud creative).

Similar Questions

• I have 3 licensees and only 1 active but where to install the creative cloud in another mac do not work

  I have 3 licensees and only 1 active but when installing the creative cloud in a different mac do not work, I need help!

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  then, on the problem, disconnect and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• APPS OF CLOUD CREATIVE ON TWO COMPUTERS

  Hi I have a question as well. If you cannot download an application on both devices, can you remove each and re, download it to another? Which means, I have downloaded on my computer work with indesign and if I download on my computer at home, and I end up getting a different laptop, could I erase it off the coast of one, and re download on the other? So anytime I don't what he on both devices? What is total two downloads you get?

  You can download and have Cloud apps installed on as many devices as you want: 2, 3, 4 or more. You like.

  However, you can have a maximum of two installs enabled (or signed in Adobe cloud terminology) at any time, and you can use only one at a time.

  So if you do not use the cloud on the device then open any application on A device and click Help > Sign Out. Then, the device C, open any application, then click on help > Sign In.

  If you lose track of what is enabled and it is not then you can reset follow these them steps:

  Maximum activations exceeded subscription or product launch Cloud creatives

• Owner of retail CS5.5, straight to the apps version cloud creative mobile?

  I have the creative suite version cs5.5. As I have an iPad, I want to know which is the right to cloud creative mobile applications, if any? I also posted in the forum creative cloud that I wasn't sure of who was the most relevant. Thank you.

  Mobile applications are free, anyone can download and use. The warning is unless you are currently using the CC version, you can do anything with what you do in applications. You can do some cool stuff, fun, layouts of model and then send to ID, paint and draw and send to PS and I, brushes, vectors, etc. But all of these creations are designed to be sent to the office applications that can be done with a subscription of the CC.

• do not come in my apps on cloud creative there just the icon to say his charge for 30 hours

  I purchased a plan for a year, I paid for this and its not coming in my apps on creative cloud, it's just a icon to say his charge its been done for atlas 30 hours now?

  Please check:

  Cannot install creative cloud office

  Solve the problems of downloading and installation of Adobe Creative Cloud

  Error download or update Adobe Creative Cloud applications

  Concerning

  Stéphane

• series DPS app builder cloud creative membership

  Hello

  I have a creative cloud subscription, but I can't find my serial voor my DPS App Builder. Anyone?

  Simple editing DPS is more included with Creative Cloud.

• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

  Hello

  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• I have one membership year for cloud creative after that I got with my update, but recently the other day, it changed all my applications of trial versions. How to return to my membership and demo of the apps?

  I have one membership year for cloud creative after that I got with my update, but recently the other day, it changed all my applications of trial versions. How to return to my membership and demo of the apps?

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails to solve the problem, Cloud Creative applications back in test mode after an update until 2015 for CC

• installation of the muse cc with creative cloud, adobe muse cc to meet a problem activating your license!

  Hello

  Hello, I do not know what to do.

  Technical support could not solve my problem...

  I recently bought a subscription only muse c, I download creative cloud, I instaled muse cc. When I opened the cc muse, I have this error: adobe muse cc to meet a problem activating your license contact technical support.

  I support online chat and the techtnicien:

  in local appdata, rename in oobE old ooBe

  roaming renal adobe muse cc adobe muse cc old wire.

  But after that, he launched adobe musse cc and receives the same mistake as me!

  I don't know what to do... the problem come from my account? creatively the clouds? Adobe muse cc?

  I recall that the subscription is active muse cc in my acount.

  Sorry for English I'm french speek!

  I hope that the community can help me solve my problem!

  I switched to windows 7 and the problem was solved

• Hi, I have bought LR6 and installed cloud creative ok, but when you go to installation of Lr, it allows only one installation of the trial version, the other options are to buy. I expect that when I pay 129 euros for the LR I can install it easily and not

  I bought LR6 and installed cloud creative ok, but when you go to installation of Lr, it allows only one installation of the trial version, the other options are to buy.

  Serialize Lightroom trial to activate like Lightroom 6 CC

  https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html

• I can (Edit PDF files) using my account of the composition of cloud creative single-app for Acrobat Pro (one year)?

  I have account membership cloud creative single-app for Acrobat Pro (one year).

  Can I change my PDF files using this account?

  That's what Acrobat is designed to do

• Is their any restrictions on the total facilities of cloud creative app after purchase of the monthly subscription for each user?

  Is their any restrictions on the total facilities of cloud creative app after purchase of the monthly subscription for each user? For example, an application may not be installed on more than 1 computer. (Or it will break the policy of licensing or software etc.) ?

  1. You can install the software on as many computers as you want
  2. You can activate the software to be used on a maximum of any two computers at the same time
  3. You can only use one of the simultaneously active installations.

• Apps of cloud crash all the time to gel since the first day after a few minutes of use

  Apps of cloud crash all the time to gel since the first day after a few minutes of use.

  Without the help of Adobe I tried to use the AdobeCreativeCloudCleanerTool.

  In the user guide for AdobeCreativeCloudCleanerTool Adobe says contact us if there are errors in the log after you run this tool and guess what there are errors in the log file, but there is no way to contact the Support from Adobe and to get this other file for them. I've been a customer of creative cloud for months, and use that I got from her was ridiculously low all this lack of reliability. I really miss the days you installed only once a year and maybe fix something and then you were set for a year of cruise with your Adobe products. I am very disappointed, and unless Adobe can help I'll leave Adobe forever because there is no excuse to sell something that does not work and do not provide support at the same time. In a last-ditch attempt to get the resolution and since there is no other way for me to get this log file for Adobe I paste the contents of the log file of the AdobeCreativeCloudCleanerTool here in hope that some support and product engineer will do something about it. Here is the log:

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] Win OS Version: 6.1

  [Mon May 02 18:39:09 2016] The cleaner tool version: 2.0.0.0

  [Mon May 02 18:39:09 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles]: C:\Program Files (x 86) \Adobe

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles_x64]: C:\Program Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon]: C:\Program Files (x 86) \Common Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon_x64]: C:\Program Files\Common Files\Adobe

  [Mon May 02 18:39:09 2016] [UserRoamingAppData]: C:\Users\username\AppData\Roaming

  [Mon May 02 18:39:09 2016] [UserLocalAppData]: C:\Users\username\AppData\Local

  [Mon May 02 18:39:09 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Mon May 02 18:39:09 2016] [System32Folder]: C:\Windows\system32

  [Mon May 02 18:39:09 2016] [SharedApplicationData]: C:\ProgramData

  [Mon May 02 18:39:12 2016] Language selected: English

  [Mon May 02 18:39:12 2016] View the Adobe end user license agreement

  License agreement

  By using software of Adobe Systems Incorporated or its subsidiaries ("Adobe"); You agree to the following terms and conditions. If you do not agree to these terms and conditions; do not use the software. The terms of an end-user license agreement accompanying a particular software file on the installation or downloading of the software take precedence over the below conditions.

  The export and re-export of software products are controlled by the United States Export Administration Regulations and such Adobe software may not be exported or re-exported to Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Software Adobe may not be distributed to persons on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  By downloading or using an Adobe software, you are certifying that you are not a national of Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  If the software is designed for use with an application (the "Host" Application) software product published by Adobe; Adobe grants you a non-exclusive license to use this software with the host Application only; provided you have a valid license from Adobe for the host Application. Except as described below; This software is allowed to you to the terms and conditions of the Adobe end user license agreement governing your use of the host Application.

  DISCLAIMER OF WARRANTY: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTY TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS SUPPLIED ' AS WHAT ' WITHOUT WARRANTY OF ANY KIND. ADOBE EXCLUDES ALL WARRANTIES RELATING TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; MARKET VALUE; MERCHANTABILITY OR NON-VIOLATION OF THIRD PARTY RIGHTS. Some States or jurisdictions do not allow the exclusion of implied warranties; so the limitations above may not affect you.

  LIMIT OF LIABILITY: IN NO CASE ADOBE WILL BE HELD RESPONSIBLE TO YOU FOR ANY LOSS OF USE; BUSINESS INTERRUPTION; OR PHYSICAL DAMAGE; INDIRECT; SPECIAL; ACCESSORY; ACCESSORIES OR INDIRECT OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF THE CONTRACT ACTION. TORT (INCLUDING NEGLIGENCE); PRODUCT OF STRICT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or indirect damage; If limitation or exclusion above may not apply to you.

  [Mon May 02 18:39:12 2016] Please enter (y) for Yes or n for no.... > >

  [Mon May 02 18:39:14 2016] Choose one of the following options to clean:

  [Mon May 02 18:39:14 2016] 1 all

  [Mon May 02 18:39:14 2016] 2 adobe Flash Player 10.2

  [Mon May 02 18:39:14 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Mon May 02 18:39:14 2016] 4 creative Cloud 2015 only

  [Mon May 02 18:39:14 2016] 5 creative Cloud 2014 only

  [Mon May 02 18:39:14 2016] 6 creative cloud only

  [Mon May 02 18:39:14 2016] 7 CS6 only

  [Mon May 02 18:39:14 2016] 8 CS5 - CS5.5 - CS6

  [Mon May 02 18:39:14 2016] 9 CS5 - CS5.5

  [Mon May 02 18:39:14 2016] 10. CS3, CS4

  [Mon May 02 18:39:14 2016] 11. Adobe Id credentials

  [Mon May 02 18:39:14 2016] 12. Fix file host

  [Mon May 02 18:39:14 2016] 13. Quit smoking

  [Mon May 02 18:39:14 2016] Choice: >

  [Mon May 02 18:39:55 2016] Selected by the user: all the

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\caps.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Mon May 02 18:39:55 2016] Orphaned session is deleted: adbeadbeadbeadbeadbeadbeadbeadb

  [Mon May 02 18:39:55 2016]...

  [Mon May 02 18:39:55 2016] Delete entries from the database of the installer

  [Mon May 02 18:39:55 2016] Update status tsInstalled to 0 for the removal of 2 for installation in the ribs_collection_paylaod for adbeadbeadbeadbeadbeadbeadbeadb of the session table

  [Mon May 02 18:39:55 2016] InstallState update

  [Mon May 02 18:39:55 2016] Delete the contents of the product: AdobeColorVideoProfilesCS CS4, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} the ribs_payload table and other tables of the payloads Associates

  [Mon May 02 18:39:56 2016] Delete the contents of the product: AdobeColorCommonSetRGB, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {AB8E4534-C573-4CC9-BA6A-76DD14055510} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {AB8E4534-C573-4CC9-BA6A-76DD14055510} the ribs_payload table and other tables of the payloads Associates

  [Sun May 02 18:39:56 2016] finished the update to installState

  [Mon May 02 18:39:56 2016] Deletion of session: adbeadbeadbeadbeadbeadbeadbeadb of ribs_collection and other associates of tables

  [Mon May 02 18:39:56 2016] Update schema pcd_meta to 2 caps if the previous version is less than 2

  [Mon May 02 18:39:56 2016]...

  [Mon May 02 18:39:56 2016] Entries in the database of the installer have been removed

  [Mon May 02 18:39:56 2016] Sessions folder will be deleted.

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016] HD database session is valid

  [Mon May 02 18:39:56 2016] Inside the getHDProductIDsForWorkflow for CC15: 0

  [Mon May 02 18:39:56 2016] Inside the getProductListHD for CC15: 0

  [Mon May 02 18:39:56 2016] Returning from HD DB

  [Mon May 02 18:39:56 2016] List of products installed on this computer

  [Mon May 02 18:39:56 2016] List of products for cleaning:

  [Mon May 02 18:39:56 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Mon May 02 18:40:28 2016] Are you sure you want to clean all the affected products and associated files?

  [Mon May 02 18:40:28 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Mon May 02 18:40:36 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Mon May 02 18:40:36 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDAPP\pim.db

  [Mon May 02 18:40:37 2016] AdobeApplicationManager (URIHandler) executable not found

  [Sun May 02 18:40:37 2016]: cleaning-up flying over inventories:

  [Mon May 02 18:40:37 2016] Inventory: ' AdobeApplicationManager-1, 0' Type: SelfUpdate, Action: NoDelete

  [Mon May 02 18:40:37 2016] Inventory: 'uninstallts', Type: SIDES, Action: delete

  [Mon May 02 18:40:37 2016] AAMref found: .aamref {AC76BA86-1033-FFFF-7760-0C0F074E4100}

  [Mon May 02 18:40:37 2016] At least one inventory Non-cotes: false, at least an AAMRef: True

  [Mon May 02 18:40:37 2016] Delete the contents of the product: CS5Installer, Version: CS5

  [Mon May 02 18:40:37 2016] Deleting file: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:40:37 2016] There is no file: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] SAVED LOG FILE: C:\Users\username\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Mon May 02 18:40:37 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Mon May 02 18:40:37 2016]

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:40:37 2016] -.

  [Mon May 02 18:40:37 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:40:37 2016] -.

  Hi Ludovic % 20Vignals,.

  Thanks for sharing of log files, we would like to know the name of the Adobe software that appear in the menu "programs and features" after using the cleaning tool.

  We would also like to know the version of the creative cloud that you try to install.

  This is the tool that you can use to uninstall Cloud Creative: CC help | Uninstall the creative desktop application Cloud.

  You get a message when creative cloud crashes? If so, please let us know of the possible screenshot.

  Waiting for your response.

  Thank you

• Plan of cloud creative photography: Photoshop starts. Lightroom only. No splash screen

  I have the plan of creative photography of cloud since April 2015. Everything worked fine, then one day, a few months ago, I started not to be able to launch Ligthroom more.

  Symptoms:

  -When I double click the Ligthroom icon on my desktop or when I try to run from the app dnuee, nothing happens. No splash screen, nothing.

  -Note that launch Photoshop well

  In: PC / Windows 10

  I already spent several hours on the subject.

  Here's what I did:

  -disconnection / connected from dnuee, with or without restarting the computer between == > unsuccessfully

  -Rename SLCache and SLstore == > unsuccessfully

  -Uninstall EVERYTHING (all adobe applications on my computer, same cloud Creative, player, air, flash. EVERYTHING). A ran a registry cleaner. Restarted. Reinstalled from scratch, from creative cloud. == > without success. Lightroom does not start. Photoshop does.

  If I look at amt3.log, it says that it cannot find a license:

  02/07/16 10:18:49:211 | [INFO] |  |  |  | uiswitch |  |  | 8376 | Launched
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [AdobeUpdaterCodeV2] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [AdobeUpdaterCodeV2] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [Updates] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [Updates] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [WARN] |  |  |  | AUMService |  |  | 8376 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | ServiceLoader |  |  | 8376 | looking for library C:\Program Files\Adobe\Adobe Lightroom\updaternotifications.dll
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | ServiceLoader |  |  | 8376 | Found library C:\Program Files\Adobe\Adobe Lightroom\updaternotifications.dll
  02/07/16 10:18:49:211 | [INFO] |  |  |  | AUMService |  |  | 8376 | IsUpdaterEnabled call
  02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | IsUpdaterEnabled call succeeded
  02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | Notifications Release call
  02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | Notifications Release call succeeded
  02/07/16 10:18:49:231 | [INFO] |  |  |  | ALM |  |  | 8376 | _info_: Deactivation menu is enabled
  02/07/16 10:18:49:233 | [INFO] |  |  |  | ALM |  |  | 8376 | _info_: Deactivation menu is enabled
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Completed Launch Workflow successfully.
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Checking client features against cache.
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature LightRoom_Mini 6.0 is licensed (was licensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature LightRoom_Base 6.0 is licensed (was licensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_RESIDUAL_MODE 1.0 is unlicensed (was unlicensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_SUBSCRIPTION 6.0 is licensed (was licensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_SUBSCRIPTION 7.0 is unlicensed (was unlicensed).
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Validating client product info against cache.
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Remaining duration changed from (was -1, now 10251672).
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | Starting Data Collection for SWTag_Init()
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() productCanonicalLEID = V7{}Lightroom-6-Win-GM;outMappedLEID =  V7{}PhotoshopLRCC-1.0-Win-GM, unused = V7{}PhotoshopLRCC-1.0-Win-GM
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() productPayloadCode = {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D};driverPayloadCode =  {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}
  02/07/16 10:18:49:238 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | Failed to read value for key [EPIC_APP_713] in hive [V7{}PhotoshopLRCC-1.0-Win-GM] from master : 5
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | SWTag_Init() Tags Arguments Adobe Lightroom; V7{}PhotoshopLRCC-1.0-Win-GM; MUL
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() License Status = activated
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() Tags 960409245187929103853342; 1.0; RETAIL
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() Product Version 1; 0
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | AMT: Product License Validated.
  02/07/16 10:18:49:240 | [INFO] |  |  |  | performance |  |  | 8376 | AMTValidateProductLicense took 78.361885 ms
  02/07/16 10:18:49:240 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
  02/07/16 10:18:49:240 | [INFO] |  |  |  | SLCoreService |  |  | 8376 | Query license: type = 5, duration = 119 days, remaining = 118 day(s) 56472 seconds.
  02/07/16 10:18:49:240 | [ERROR] |  |  |  | SLCoreService |  |  | 8376 | No value for key [Extended_License_Type] in user dictionary.
  02/07/16 10:18:49:240 | [ERROR] |  |  |  | SLCoreService |  |  | 8376 | No value for key [EXCEPTION_TYPE] in user dictionary.
  02/07/16 10:18:49:240 | [INFO] |  |  |  | performance |  |  | 8376 | AMTObtainRunningLicenseRecord took 0.140389 ms
  
  

  Help would be very appreciated.

  Thanks in advance

  This message was edited by: Guillaume Normand added PC / Windows 10

  Has managed to solve this problem by downloading Microsoft Visual C++ Redistributable 2012 and using the 'repair' option.

  Thanks go to another user on this thread Re: does not start Lightroom CC

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "