only the wallpaper don't start menu icon or start from the beginning. How can I solve this problem?

This problem happened very suddenly... Everything was fine the day before. Thank you

It's a good start.

Think the process explorer.exe as your office.  If it does not work because the file is missing, you will have no office or the taskbar, or start button until it runs, so you need to replace.

c:\windows\explorer.exe file should never be missing.

It is even difficult to remove on purpose since it's a protected Windows file.

You haven't told us your situation Antivirus antimalware software, but I suspect whatever it is (effectively deleted) quarantined your explorer.exe file.

Since it is a protected file, there should be a copy backup of the file in this folder:

c:\Windows\System32\dllcache

or, depending on your installation, you might find a copy in this folder:

c:\windows\ServicePackFiles\i386

You must use the Task Manager to click file, new task, browse... and navigate to these folders and search for a backup copy, and if you find the explorer.exe file, copy (Ctrl-c) and paste then copy it (Ctrl-V) in the c:\windows folder where it belongs to replace the missing file.

Since it should never miss, the backup copy may also be missing, so I put one on my SkyDrive do you can download (sinus your Internet Explorer works) and replace the file c:\windows\explore.exe.

I downloaded a copy of XP Pro SP3 file you need on my SkyDrive (everyone has a SkyDrive for file sharing).

You can download it and when you do, place a copy of the file in these two folders (assuming that Windows is installed on your C drive):

c:\Windows
c:\Windows\System32\dllcache (this is where XP keeps backups of important files).

Here is the link to my SkyDrive and you can get the file you need here:

http://CID-6a7e789cab1d6f39.SkyDrive.live.com/redir.aspx?RESID=6A7E789CAB1D6F39! 311

When you see the files available for download, you will not see the extension of file (.exe, .dll, .cpl, .sys, etc), but when download you them they will have the right extension.

When you download the file (especially if you use Internet Explorer), when you get a chance to save the file, it cannot save the file with an extension (for example, .exe, .dll, .cpl, .sys) then you will need to manually add the extension appropriate to the file when you download the file before you save it.

You can download the file without the extension, and then rename the file to add the appropriate extension.  You do not want to use a file called explore when the name of the file should really be called explorer.exe (if the downloaded file has no extension, you will need to change the name of the file to add the appropriate extension to make it work.

You then put the downloaded files in the correct folders on your system.

That may not solve all your problems, but at least you will be spending this part and we can then fix the rest.

You could also get a copy of explorer.exe from a working system and copy it to a floppy or USB key and use the Task Manager to browse replace the file (in two places)

When the file has been replaced, use use the Task Manager to run this command again:

%windir%\explorer.exe

(%windir%\System32 is the c:\windows folder)

How is it now?

If it looks good, reboot and then run these scans:

Download, install, update and do a full scan with these free malware detection programs at:
Malwarebytes (MMFA): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
They can be uninstalled later if you wish.

Tags: Windows

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