Open the CD drive causes the computer restart

Original title: Guard restart computer

my computer load fine, but as soon as I open my cd player, the computer keeps restarting itself.i replaced the cd player and im still having problem.

Hello
1. you are using an external disc drive?
2. What is the of brand and model number of the hard drive?
 
You can check the event viewer to view the event logs.
Procedure to view and manage event logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427
 
Follow the steps mentioned below and check.
Method 1: Check if the problem persists in safe mode. To start the computer in safe mode, follow the steps mentioned below:
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
Method 2: Refresh CD drivers list in the Windows registry. Remove the upper and lower filters as appropriate.
(a) click Startand then click run.
(b) in the Open box, type regedit, and then click OK.
(c) in the navigation pane, find and then click the following registry subkey:
(d) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
(e) in the right pane, click UpperFilters.
Note: You may also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters. If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step g.
(f) in the Edit menu, click delete.
(g) when you are prompted to confirm the deletion, click Yes.
(h) in the right pane, click LowerFilters.
Note: If you do not see the LowerFilters registry entry, unfortunately this content cannot help you further. Go to the section "Next steps" to learn how you can find more solutions or more help on the Microsoft Web site.
(i) in the Edit menu, click delete.
(j) when you are prompted to confirm the deletion, click Yes.
(k) the exit Registry Editor.
(l) restart the computer.

Important: The steps of Troubleshooting Manual in the link above show you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://support.Microsoft.com/kb/322756/
 
 
 

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