open to suggestions for a hard drive maxtor warranty

My friend has a Stardoll E510 that the hard drive started making rattling noises.  I did a diag and he returned with a servo error.  System would not start of course. I put a new hard drive into the system and installed the operating system and works very well.  My maxtor/seagate problem will not take possession of a defective hard drive (less than 5 years).  They say, Dell is expected to replace because it was installed in the dell when urchased how do I do it?  I want a drive to replace the one I have installed in the system.

See below

Summary of the system Service Tag:

System type: Dimension 5150/E510

Delivery date: 08/02/2006 Dell IBU: Americas

Provider start end Date description

Days remaining limited technical support DELL 2/8/2007 2/8/2008 0

Next day support BSC 2/8/2007 2/8/2008 0

Message edited by BMR1946 on 09/25/2008 15:18

Tags: Dell Drives

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