Opening a program opens like a black window
Try'ng to open my user guide, but it opens as a black window... that happened after I installed windows2011 and uninstalld to install windows 9... I did a system recovring and restored the system towice... but nothing.
A utility to Unassociate Types of files in Windows 7 and Vista
http://www.Winhelponline.com/articles/231/1/an-utility-to-unassociate-file-types-in-Windows-7-and-Vista.html
You may need to uncheck 'Hide known file types' in Control Panel / folder Options / view to see file extensions
What file extension is your 'user guide', it is a .pdf file? If so, try one of these.
Can your browser opens the page?
Test PDF file
http://www.education.gov.YK.ca/PDF/PDF-test.PDF
It will allow you through the option Save as to save it as a PDF file on your hard drive? You can then open it via Adobe Reader or Foxit Reader?
Foxit Reader 3.2 for Windows
http://www.foxitsoftware.com/PDF/reader/Reader3.php
If you can't do either try to test with your security programs disabled.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/default.aspx/KB/929135
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista (or 7)
http://support.Microsoft.com/kb/936212/#appliesTo
See in the Control Panel control Panel\All Items\Default courses "associate any type of file or Protocol with a program" and make sure that .pdf is correctly associated with Adobe reader or Foxit Reader.
Tags: Windows
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