Opening documents InDesign CS3 CS4

I hope someone from Adobe can help me with this question. Here's the scenario:

I'm working on the support team in a prepress environment where we get hundreds of files InDesign customer provided per week. Some customers provide their files in InDesign CS3 and some provide files in InDesign CS4. We have two applications.

From our experience, we found that if we open a document, InDesign CS3 with InDesign CS4, there is potential for the elements in the document. I don't know what is happening from 3 to 4 to cause this problem. This happened to us several times and we have experienced losses of money owed on the errors of the press.

One could say, as we have, if the document is provided in InDesign CS3, working on it in InDesign CS3. Pretty easy, right?

Well, not really. If you have CS3 and CS4, both as installed on your mac at the same time, simply by double-clicking the CS4 default file (because it is newer).

We said to our operators that they need identify which version of the file was created is not the easiest thing in the world either.

If you 'get info' on the file, you don't get accurate information. He can say "CS4", even if it's "CS3", I think it's because your system is reading the application newer than you have to install is.

I found that by dragging the file to the CS3 icon in the doc, it will attempt to open the file in CS3 and if it is really a CS4 document, you will get errors in plugin and the file does not open. It works, but my 38 mac operators are so used to simply by double-clicking a file to open it, they sometimes forget to do it my way, and it is when we receive errors.

Y at - it a plugin available that would make you, when double - click on a file as to which version he is or which version you want to open the file in InDesign?

What has changed the Adobe in InDesign CS4, which would cause things to disappear or change when working on CS3 CS4 documents?

Thank you in advance.

This isn't an official Adobe support link. This is a user to user forum.

This can help you:

OSX.php http://indesignsecrets.com/Utility-opens-indd-Files-in-the-correct-version-of-InDesign-in-

Bob

Tags: InDesign

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