ORA-12170 and TNS-12535

Hello world

My servers are in a separate location and we have access to our databases of my office.

The developers say that they could not access a particular db of their machine.

The errors they receive when they try to connect using a tool is:
TNS-12535 TNS:operation timed out
When I ask them to TNSPing or when accessing from Sql Plus(instant client), this is the mistake they receive:
ORA-12170: TNS:Connect timeout occurred
One of the developers using Oracle XE and it is too face the same scenario.

So, where should I trace this problem.

We have all been able to ping to the machine where the Oracle.

Please advice.

Thanks in advance.

user645399 wrote:
Virginia,

Thanks for your reply.

Is there a way to check via Oracle if the firewall blocks?

Check the file sqlnet.log for more information.

What is your OS?, if windows check in the control panel---> windows firewall

If unix post the product.

Tags: Database

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