Original image is no longer on here

Hello

Have an HP Pavilion desktop model # p6257c.

Around Thanksgiving, it crashed & then on New Years.

How to bring back this part of the computer?

In addition, still cannot back up discs (even though I followed the advice of DP - K here) & now I'm the administrator of the computer.

I can make records of music, so the player doesn't work for this.

This is the error message I get from Windows trying to back up: Error Code 0 x 1000019. Backup did not complete.

Then he said: I have files waiting to be copied, the next time I start the computer. I click on this & nothing is there.

Sometimes windows online about came & said it is a snapshot, and then crashes, stops & restarts.

Any help would be greatly appreciated.    Kathleen

Hello

If your original image is no longer on your PC, you can try a different brand of disc, if this does not work you can take it to a local pc repair shop, to back up the data. You need to get the recovery disk from the manufacturing to the unit and run a disk recovery it will take off the bone and re install... He'll recover Island pc back to factory settings which should put back your original image on unit.

Tags: HP Desktops

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