Outgoing problem with voice
I've had the phone for more than a week now. It was working fine until I had the docking station. I plugged it to the dock for the night and the morning call I facts or receipts were no speechless on my side. I tried to l ' turn off and even checked the microphone. It works with Skype and video recording. Even the works of voice command, but with regard to the regular phone calls there is no sound at the other end. I can hear the other party but they don't hear me.
This could be the cause of this problem? Can I get a replacement.
Thanks for your replies.
In this case, I suggest that you call Verizon for eventual replacement. If you do not want a refurb and you have a backup phone, you can send it to bike for repair. If it is a hardware problem that it will take about a turnaround 1.5 week for repairs. Sorry you have a problem. I hope this helps.
Tags: Motorola Phones
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Well, we can set up incoming and outgoing calls with no problems during this test phase, but we will succeed voice entering.
We don't have voices coming out of the voice gateway.
We checked with the ISP and we see the RTP of ISPS to Cisco 2911Voice gateway traffic, but we did not see packets RTP voice to the ISP gateway.
In fact, it was not all RTP packets arriving at the voice gateway on the internal network.
Might be a routing problem?
Internal CUCM and phones require Ip routing SIP from the ISP server access? If I understand correctly the devices internal only need to know how to get to the voice gateway Cisco2911, so it can function as a Proxy traffic and route to the SIP server?
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In addition to the comments of Chris,
1. There is a routing problem: IP phones should see the route to the ISP, even if they are inside a NAT.
2. If you want that:
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then
Configure the 2911 as a CUBE in path mode
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3 also check this:
If you have not seen all the voice gateway to ISP RTP packets
Then
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-Set up a GUY on the 2911 to check the communication between the {2911 and ISP} and {2911 and CCM}
Kind regards
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